A fantastic cosmetic product making course run by Tom at Naturally Thinking. Tom is very knowledgeable and shares so much with all the participants on the course. You learn the theory and science of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wonderful products and great customer service, very responsive. Just about to place another order. Particularly like body cream base and mental balance blend. Thanks.
Customer service with this company has been exemplary, from my first email asking some product information to the receipt of my order two days later! I ordered an essential oils kit and all I can is... See more
Everything. Getting in to the mixing and creating actual creams gels and butters that I only had a vague clue about. Adding emulsifiers and preservatives was a bonus as I always didn’t know how to in... See more
Company details
Information provided by various external sources
aromatherapy, aromatherapy kits, spa bodycare, pamper, sls free, parabens free, bach flower remedies, aluminium bottles, accessories, therapist supplies, homeopathy, treatments rooms, lavender, carshalton lavender, original carshalton lavender
Contact info
Unit 4, The Tramsheds, Coomber Way, CR0 4TQ, Croydon, United Kingdom
- 020 8689 6489
- support@naturallythinking.eu
- www.naturallythinking.com
I have always like to shop at natural …
I have always like to shop at natural thinking, recently I did my yearly shopping, and missed out the 10% discount, and got my refund afterward, I truly appreciate your kindness for doing that. I do recommend your shop every chance I have.
Highly recommend!
This place is a gem that I recommend to many.
A company which provides a great service and quality products, especially when I collect in person (service with a smile from Karen).
Excellent service from the online service
Excellent service from the online chat.. I was having problems with the 2018 discount as it hadn't been taken off.. Then it appeared to be pending the completion of the payment.. I then had paid for the oils twice.. I went to the online chat and it was sorted out really quickly and efficiently
Happy shopping
It's good to have chanting with staff immediately. Good services and happy shopping. I am the customer for many years and will give continuous support. Thank you.
good products at a fair price
good products at a fair price, very happy with my purchases used a few times no complaints.
recommend to anyone who likes natural products from a trustworthy company.
Very impressed
Excellent quality of EO’s, a little goes such a long way! And the customer service has been second to none. I had a query and a slight error on my order which was corrected immediately and with such consideration. I’m very impressed and will certainly be ordering here from now on.
Great group of people to work with
Great group of people to work with, really fresh products ethically sourced and a wide variety of product options. Training is affordable and really effective and they offer help and support which is great if you are just starting out.
amazing company with amazing people!
Lovely products!
Always great service and receive my …
Always great service and receive my orders quickly (sometimes these have been sent out the day after placing my order). I love the products and have been using these for years now, I keep saying I will enrol in one of the courses and must do so in the new year.
Naturallythinking
First and foremost I would like to thank Tom( The teacher) on behalf of Naturallythinking for being very patient and friendly, we had an amizing while doing the course, explanation were properly given to my satisfaction. So I would 100% recomend to anybody. Thank you very much indeed Naturallythinking.
Victoriano da Costa
Great customer care and the products …
Great customer care and the products are lovely definitely go back again
I took part in a 3 day cosmetic product …
I took part in a 3 day cosmetic product course and it was very informative.
Loved all the tips and information we’ve received.
The course has really great …
The course has really great information, very helpful and organised very well. I have really enjoyed it, thank you
Very poor service - no delivery made - I suspect a scam!
Very poor service! No delivery made - I suspect a scam!
I placed the order on 23rd November and am still waiting for delivery.
It is not possible to contact the company as their phone is different to the one on the website and is disconnecting. The chat is not working and they disconnect you without finishing the subject.
During the chat they told me that my parcel was delivered, I was given different tracking number to the one that is under MyOrders on the site. They told me that it was delivered to my neighbours - which one??? they don't know and there is no details on the tracking, no card left.
I am still waiting to have a delivery to MY ADDRESS not any neighbour (if I wish to give a different delivery address I would have done it myself).
Please avoid - it is impossible for someone to get in touch. They took my e-mail address via chat few times - no one bothered to get in touch. They have my phone number - no one bothered to get in touch.
This is my first and the last purchase

Reply from Naturallythinking
Fabulous company
Fabulous company, excellent service, amazing products, highly recommended 👍🏽👍🏽👍🏽👍🏽
Excellent course- really well put …
Excellent course- really well put together and great knowledge from Tom. Honest and informative company with good ethics. I’ve loved it thank you
Great products
Great products, have been using naturallythinking for years and always great service. Keep up the good work guys
Great service!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







