Nationwide Reviews 

Nationwide BS seems to have some very good accounts for banking and savings

I opened an account for my Son when he was born,(now 32), he had not used his account so the Nationwide closed it and he needed to go in and withdraw the money(he lives in Australia), spent nearly an hour of his valuable family time sorting this out in July, but the money has still not been paid. Now they won't speak to me data protection and he is 9000 miles away, it is only £71.06 not a vast amount!!!!
This happened on 13th July 2026 and still no further, just done another 40 mile round trip to chase it up but they will not speak to me (mum) at same address as they have on file.
What a joke

The staff at Nationwide are always extremly helpful, patient and kind, i have been with nationwide as a customer for many years and have always had very good customer service.
Thankyou!

Great Service and very experienced customer service team

Queries efficiently dealt with.
So much easier to talk to a person face to face.

I was dealt with straight away & efficiently & was given all the answers clearly to any questions!

Fantastic service. Applied for a switch from Santander. Offered a Flex account, credit card and a savings account. Local High St branches, staffed by courteous knowledgable individuals and I've never waited longer than a couple of minutes when ringing a branch. Try doing that with Santander!!
Best move for me in a long time, go for it.

Very knowledgable staff on branch, just not much privacy as all enquiries dealt with by two adjacent counter staff, dealing with a long queue of people.

Nationwide good place to have your banking needs

I am disabled and they are very helpful and mindful of a disabled person's needs

Absolutely Fantastic building Society. With the Best Staff, First Class in everything. I would not move from Nationwide if you paid me as I like to see and talk to the people who look after our money and you can build a relationship with them. Which is Brilliant ⭐️⭐️⭐️⭐️⭐️⭐️⭐️25 out of 10

Always friendly helpful staff

It is so very nice to be able to go into a branch and speak to advisor. Thankyou Nationwide for keeping branches open.

Wait time unacceptable because there weren’t enough staff on the counters

I got seen straightaway I was next in the Que. The staff was helpful getting my issues resolved. I am very pleased with the all round service I received on the day.

They're quick and friendly

Had To Report Scam on my
Credit Card. This Was Dealt
With Very Quickly By Their
Fraud Department and Thankfully Did not Lose any
Money. Keith Butler West Sussex.

Banked with nationwide for over 20 years. I’ve never had an issue of any kind and would never consider moving banks. The staff at my local branch (Ramsgate) are top notch as well and helped my greatly with a recent experience. 10/10