National Motorhomes Reviews 

837
•
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

delivery faulty motorhome to charge customer later, Please be aware, deliver faulty motorhome after taking £791 for 2 days and later send me an email that, I will have to pay the gearbox repair. I ha... See more

Rated 1 out of 5 stars

Not even worth a one star...beware all I’ve just received an invite to Vaaroom motorhome hire Exactly same fleet of motor homes and style of website but different name and pick up sites...they’ve took... See more

Rated 5 out of 5 stars

We hired a 7 berth motor home and had a fantastic weekend away, there were a few little niggles such as the text message HELP not working and nothing to light the hob with. The handover was good as i... See more

Rated 4 out of 5 stars

Had a couple of quotes from the company but yet to take up the great offers. Would love to hire a motorhome to tour scotland & im sure next year i will do it. Had a telephone conversation last week... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

If you’re looking for motorhome or campervan hire, the choice is easy… Choose from a small, campervan, medium or large size luxury motorhome from the award winning range of Chausson vehicles. All our models are fully equipped with everything you need for a motorhome hire break. Never tried motorhome hire before? Don’t worry, we always provide a pre-motorhome hire handover explaining how to get the best out of your motorhome hire.


Contact info

2.8

Average

TrustScore 3 out of 5

837 reviews

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2.8

All reviews

(837)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Have had a few quotes and they seem…

Have had a few quotes and they seem reasonable. I haven't booked yet but if we decide to go ahead with the holiday I would know where to come. The amount of texts are a bit annoying but you can choose to opt out and they do stop.

16 November 2019
Unprompted review
Rated 5 out of 5 stars

They are great

They have very good offers and communication is great. We like the different options they provide with only drawback of very high deposit if you don’t take the insurance excess cover with them. Apart from that all is straight forward and very polite staff. Will go to them again for our next adventure:-)

16 November 2019
Unprompted review
Rated 3 out of 5 stars

Generally speaking they appear to…

Generally speaking they appear to provide good value however I'm finding that they are being incredibly awkward in terms of the flexibility with my booking. I took advantage of the current (7 day) offer that I was being bombarded with and booked three consecutive weeks. However, they insist that I return the motorhome at the end if each week and then collect a different vehicle, rather than at the end of the three weeks. Each time I need to hand over the vehicle have it checked over, complete a new checking out procedure, deposit and paperwork. As I live in Cornwall and Exeter is my nearest pick-up location, this will prove very inconvenient and will add unnecessary mileage to the motorhome, as well as duplicating paperwork etc that you would think the company would want to avoid.

15 November 2019
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!!!!!

I booked a Motorhomes with this company to go away for Christmas. They sent a text and email 2 weeks before we were due to go saying they were cancelling the booking, they did it the day after I paid the final payment and said to contact them for a refund, the problem was I couldn’t get hold of them so I have had to go to my bank and try to ge it back! It ruined the Christmas we had planned!

15 November 2019
Unprompted review
Rated 1 out of 5 stars

My experience of potentially booking is…poor

My experience of potentially booking is no different to anyone else who has had reason to question the T & C's Frankly after reading the small print, I'd be scared to take anything on the road. Plausible replies from the contact center but do, do read the small print. It really does appear to be a den of inequity when it comes to additional charges over which you have virtually no control. I have decided to avoid at all costs

14 November 2019
Unprompted review
Rated 3 out of 5 stars

Enquired online

Enquired online - fast quote response and good offers on texts. Still deciding whether we want to try this type of holiday but overall a good service so far

14 November 2019
Unprompted review
Rated 1 out of 5 stars

Inundated

Looked online and got quote then was inundated with phone calls and texts even though each time I told them I wasn’t interested

14 November 2019
Unprompted review
Rated 4 out of 5 stars

Prices are very good and I’m happy

Prices are very good and I’m happy with the service and the lady I spoke to on a couple of occasions was brilliant if I had any complaint it would just be the amount of text I keep receiving over offers since booking

14 November 2019
Unprompted review
Rated 4 out of 5 stars

First Class Service

A very professional and courteous service. Representatives are very knowledgeable and extremely helpful and understanding of the customers needs.

14 November 2019
Unprompted review
Rated 3 out of 5 stars

They company is good at communicating…

They company is good at communicating and will phone you to offer more help and information on the vehicles. There are unlisted costs for hire though which resulted in the total hire cost becoming out of my price range.

13 November 2019
Unprompted review
Rated 5 out of 5 stars

Excellent weekend away

Excellent weekend away. Collection was easy as was drop off, staff at Durham branch were very helpful. Highly recommend and will use them again. Thanks.

13 November 2019
Unprompted review
Rated 5 out of 5 stars

great motorhome rental choice

Great choice of Vehicle options and so easy to plan a trip . Easy to use website and great phone support for extra planning tips and guidance.
Amazing value with 4 days rental offers for 4 nights !!! Cheaper than staying at home .

13 November 2019
Unprompted review

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