Napturalbrand Reviews 

87
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I ordered early for mother's day to allow for possible shipping delays but still didn't receive until June. I understand Covid-19 causing some delays but this was outrageous. However, my mom did love... See more

Rated 5 out of 5 stars

My daughter loved the poster she can't wait until she gets the matching blanket and pillow cases. My daughter is decorating her dorm room in positivity in her journey in becoming a doctor. Every littl... See more

Rated 5 out of 5 stars

I ordered my son an encouraging poster for his graduation gift to place on his wall in his dorm. He loved it!!! I loved it!!! I would highly recommend ordering special gifts from Napturalbrand. The qu... See more

Rated 4 out of 5 stars

So far I have ordered three t-shirts and I am fairly pleased. The durability of the material and the designs are absolutely beautiful however I was very frustrated with the length of time it took to... See more

3.7

Average

TrustScore 3.5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(87)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would NEVER RECOMMEND!!!!

My experience with this company started after purchasing a T-Shirt and I Phone case. My T-Shirt was a L for a youth and I’m an adult, but after researching I realized I made that mistake. No complaint there. Now, my phone case on the other hand was printed upside down. I emailed and after several days I was assured I would get another case, at no charge. Unfortunately, when I got the second case it was right side up but all the way to the right, no where near centered like the picture portrayed. I was able to get a credit for the defective case but it’s sad they couldn’t actually provide what they advertised.

15 August 2020
Unprompted review
Rated 4 out of 5 stars

Overall

Overall, this was not a bad experience. Shipping took quite a while, but we did receive a partial refund because it took so long to process and ship. Once we got the items, they were of awesome quality!! I would consider ordering more items through them!

29 July 2020
Unprompted review
Rated 1 out of 5 stars

2 month delay

Ordered 2 T-shirts for Father’s Day still have not received them and it’s almost August. I understand delays due to COVID but this is a little excessive. No updates at all just the same generic message each time I call.

29 July 2020
Unprompted review
Rated 1 out of 5 stars

Still haven't received order

I ordered my tshirt June 11th. It is July 27th and I have yet to receive my product. When I contact customer service, I receive the exact same email response each time with no answers for when I'll ever receive my shirt.

28 July 2020
Unprompted review
Rated 5 out of 5 stars

Support black businesses

I ordered the mask from the because I liked the image on it. When I contacted customer service in reference to the delay of shipping I was given a 10% refund. I received my mask yesterday. I think it's great quality and I will wear it proudly.

26 July 2020
Unprompted review
Rated 5 out of 5 stars

I’ll Be Ordering Again!!

I ordered a Father’s Day shirt for my husband. I planned in advance and the shirt was delivered just in time! The quality is exceptional and the message of Black Pride outstanding! I’ll be ordering from Napturalbrand again!

19 July 2020
Unprompted review
Rated 3 out of 5 stars

Took way to long to get them!!!!!

I ordered early for mother's day to allow for possible shipping delays but still didn't receive until June. I understand Covid-19 causing some delays but this was outrageous. However, my mom did love her shirts when she got them! The print colors were very dark and vibrant and the shirts were good, heavy duty material!

16 July 2020
Unprompted review
Rated 4 out of 5 stars

I was a little nervous about ordering…

I was a little nervous about ordering because I didn't know anyone who has dealt with the company. It took almost 2 months to get my order. But I know it was due to COVID-19. I loved my shirts and print and the quality of the shirt is good just thin, but it's very summery.

15 July 2020
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality, love the design on the shirt and the style. My boyfriend loved the shirt and I loved him in it. Will be ordering again!!!

14 July 2020
Unprompted review
Rated 5 out of 5 stars

Loved the Shirt

Ordered a shirt for Father's Day. Great print. Good quality. Good follow-up from the brand after the product was delivered.Will purchase from them again.

13 July 2020
Unprompted review
Rated 4 out of 5 stars

Very pleased with my t-shirts! 👕❤

So far I have ordered three t-shirts and I am fairly pleased. The durability of the material and the designs are absolutely beautiful however I was very frustrated with the length of time it took to recieve one of the shirts. I understand a lot is happening with Covid,but there's also a lot of incidents with scammers. All in all I am pleased and grateful to have received my orders. And I will be purchasing very soon, as there are other shirts I have my eye on. Thank you!

13 July 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look