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Rated 1 out of 5 stars

I have ordered a lot through this company in the past, with no problem. Recently, I ordered and the payment is still processing after 1 month. I cannot get them to respond to emails or to answer their... See more

Rated 1 out of 5 stars

I ordered from the in August 2011 in which they responded to my emails. After 2 months of backorder they agreed to refund me. I have contacted them 6 times since then and cannot get a response or my m... See more

Rated 1 out of 5 stars

Fortunately, my credit card company got me a refund after the company took $105 from me and failed to deliver after more than a month. You must file a dispute with your credit card company within 2... See more

Rated 5 out of 5 stars

I've been buying about 10 different supplements from myvitanet for about 4 years once every 2-3 months, and don't share any of the negative sentiments shared below. I'm saving about 20% compared not... See more

Company details

  1. Fitness and Nutrition Service
  2. Vitamin and Supplements Store

Information provided by various external sources

MyVitanet.com offers nutritional and health products including vitamins, bodybuilding products, supplements, and much more at low discount rates.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

49 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.6

All reviews

(49)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Company has gone bad

I have ordered a lot through this company in the past, with no problem. Recently, I ordered and the payment is still processing after 1 month. I cannot get them to respond to emails or to answer their phone. It looks like, with all of the bad reviews, that this company has gone to the dark side---maybe they have cookies. BOTTOM LINE...DO NOT ORDER FROM THEM, YOU WILL NOT RECEIVE YOUR PRODUCT!

15 February 2012
Unprompted review
Rated 1 out of 5 stars

Do not order from them

Last August I ordered Biofreeze. They charged my credit card $52.00 right away. After 30 days I began trying to find the product. To this day, I have no product and no refund of the charges.

This company needs to shut down, they do not respond to emails and you cannot leave a voicemail.

Do not spend your hard earned money here, you can get your products anywhere but here!

7 February 2012
Unprompted review
Rated 1 out of 5 stars

Rip Off

I ordered from the in August 2011 in which they responded to my emails. After 2 months of backorder they agreed to refund me. I have contacted them 6 times since then and cannot get a response or my money back. My bank states that too much time has passed for them to do anything. I filed with the BBB and they did not get a response from them and can do nothing further. According to the BBB site they are listed under My Health Pro.

2 February 2012
Unprompted review
Rated 1 out of 5 stars

It's a scam

They took my money and never shipped the products. I have called and called and their phone NEVER goes to a person nor an answering machine. I have emailed and emailed and they never write back. My credit company can't even get my money back.

28 January 2012
Unprompted review
Rated 1 out of 5 stars

Myvitanet takes your money & but doesn't send product

Fortunately, my credit card company got me a refund after the company took $105 from me and failed to deliver after more than a month.
You must file a dispute with your credit card company within 2 months of not receiving your product from these thieves.

21 January 2012
Unprompted review
Rated 1 out of 5 stars

Complete Rip Off

not even one star. this so called company has taken me for 146.90 and will not respond or send product. I doubt very seriously that they will even read these reviews. I would after reading these other responses think that the federal authorities could get involved and shut these thieves down.

10 January 2012
Unprompted review
Rated 1 out of 5 stars

Absolute Ripoff

Its been 3 months and I can't see my refund. Don't even deserve a fraction of a star. BEWARE: Affiliate of PLANET Rx. I'v Lost over $100. to both sites. The link also redirect you to MotherNature.com. If anyone have a clue as to how these thieves could be stopped please let me know.

29 December 2011
Unprompted review
Rated 1 out of 5 stars

this is a fake company

there is NO rating for this company they rate below the 1st star they are a fake they are only interested in taking your money and not supplying the goods. This company is in serious trouble.

25 December 2011
Unprompted review
Rated 1 out of 5 stars

Out of business???

Ordered Biofreeze Oct 16, 2011 now Dec 17, 2011. No way to contact by phone. Emails don't get answered. They charged my account $99.99 when I ordered and nothing........Don't do business with them.

18 December 2011
Unprompted review
Rated 1 out of 5 stars

Complete rip-off

I contacted Visa and was refunded through them. There is no point in trying to get money back from myvitanet. Visa says that you should preport to them after two weeks if you haven't received your merchandise. You have two months to get a refund from your credit card company.

17 December 2011
Unprompted review
Rated 1 out of 5 stars

My VitaNet is the worst company I have ever dealt with

My complaint is similar to the dozens of others posted to this site. After a successful first order at the beginning of the year we ordered vitamins again in August. Our credit card was charged the same day and then we waited. It is now the middle of December and we are still waiting. Our first couple of inquiries were answered with the statement that the vitamins were backordered, but "should be in within 10 days". This went on for two months and then nothing. We cannot contact anyone in person to talk to and no one responds to the Internet inquiries any more. We have hit a stone wall in trying to reconcile this issue and have finally contacted our credit card company for them to do a dispute inquiry. Although, most credit card companies require you to file these within 60 days, American Express was kind enough to waive that in this situation and pursue it for me. Do business with My VitaNet at your own risk.

15 December 2011
Unprompted review
Rated 1 out of 5 stars

Bad News for Buyers

I placed an order in August, 2010, for $54.... I have not received it. They will not respond to calls or internet inquiries. I was billed on my credit card the day of the order. This company is my first disappointment with online shopping for many years. The phone number that is listed just refers you to the online customer service.... of which, there is NONE! I want a full refund.

26 November 2011
Unprompted review
Rated 1 out of 5 stars

You BUY, you'll cry!!!

70 days still waiting. No response from customer service, emails. Impossible to talk to a human. This is the worst company I have EVER dealt with, either personally or businees wise, in my over 40 years calling upon thousands of businesses in advertising. They are frauds, crooks, and the scum of the earth. Thousands of complaints all over the internet. They run five other vitamin companies under the leadership of three bozos. If you place an order and ALL items are in stock, fine. If not, BEWARE. CEO is former VP with Bank of America. THAT should speak volumes! Crooked as they come! Probably going out of business like they did in 2001.

5 November 2011
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM MYVITANET!

THIS IS THE WORST COMPANY I'VE EVER DEALT WITH ON THE INTERNET! THEY HAVE NO LIVE CUSTOMER AND DON'T RESPOND TO EMAILS, OR SITE COMPLAINTS. THE PRODUCTS NEVER ARRIVE (IF AT ALL) ON TIME!

STAY AWAY FROM MYVITANET.COM!!!!!!!!!!!!!!!!!!!!!!!!!!

4 October 2011
Unprompted review
Rated 1 out of 5 stars

Are you kidding me??

This company is a complete joke. I have ordered from them before with no problems but this time all I have received from them is high blood pressure. No replies to numerous messages and no refunds for products ordered. Wish I would have seen these complaints before.

28 September 2011
Unprompted review
Rated 1 out of 5 stars

never received anything

my son has severe back pain. we ordered biofreeze from them, never received anything. When you check order status , it gives a shipping date from 2 years ago. DO NOT ORDER ANYTHING FROM THIS COMPANY!!!! RIPOFF RIPOFF RIPOFF

10 September 2011
Unprompted review
Rated 1 out of 5 stars

Same ol same ol

Nothing new here. Placed order, VISA charged, the 'track my order' link is not even live and no way to talk to a human being. Nothing new to add...just stay away from this churn and burn shop.

9 September 2011
Unprompted review
Rated 1 out of 5 stars

Scam! Don't buy from this company!

I placed an order over a month ago and still have not received anything even though they charged my card immediately! I have tried contacting them multiple times through email and have only received one response which was no help at all. I have requested to cancel my order and get a refund and they have not responded yet. Do not purchase anything from this company. I think it is a scam!

1 September 2011
Unprompted review
Rated 1 out of 5 stars

scam scam scam scam

Don't do it. I ordered one item on april 20th. They charged my account immediately and as of jule 19th I still have no product. They keep telling me that it is a difficult item to get. I have ordered and received it twice from other suppliers at cheeper prices since april. HAve requested refund three times and still nothing. stay as far away from this web site as possible!!!!!!

19 July 2011
Unprompted review
Rated 1 out of 5 stars

One Experience Was One Too Many

Be VERY wary of this company. They will charge your credit card for the item before it ships. And, there is no guarantee when they will get the product in. In addition, there is no phone number to call and speak with them directly. Finally, if you send them an e-mail, they do not e-mail you back directly. You have to check their website under your status order to check for a response. I ordered from them once. I will never do it again.
Ava in Florida

29 June 2011
Unprompted review

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