My Sex Shop Reviews 

2,707
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

Online shopping and payment was a breeze. Making telephone contact, not so much. Website indicated that they were open however, website was not updated before the long weekend and they were closed. Mi... See more

Rated 5 out of 5 stars

It was a very quick delivery service, an unexpected surprise but very happy to receive my order the same day

Rated 5 out of 5 stars

The thing i loved most was the fast delivery. i literally ordered it the Friday & got my order on the Monday. I was not expecting to receive it that fast, so needless to say i was really impressed w... See more

Rated 4 out of 5 stars

One of the best online shopping experience. The platform is easy to use and no stresses with checking out. Oh that delivery time was outstanding. Haven't started using my products yet as I'm away hope... See more

Company details

  1. Sex Toy Store

Written by the company

My Sex Shop holds the largest selection of pleasure products, lingerie, fetish & bondage toys for men and women. We're Africa's Trusted online adult shop. Visit our warehouse & show room in Wynberg Cape Town get help from our friendly staff and indulge your self with more than 10 000 pleasure products.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.3

All reviews

(2,707)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service is great

The service is great, from ordering to receiving the product - but more so for the manner in which my query was handled afterward. Professional and understanding of the person I dealt with is what makes this shop my preferred supplier.

30 March 2026
Rated 2 out of 5 stars

don't order online - rather visit shop

products received not as pictured on website. wasn't able to get a refund only exchange. thankful to the employee that helped me but found the experience quite frustrating. was told i should rather come by the shop to make sure i'm happy with what i'm getting than shop online but product should be as per online description... would have preferred a refund than an exchange since they had limited product available and ended up having to pay in. would recommend visiting in store if buying from here. refund/exchange window is really small if you have a busy week with work it's hard to get around to it.

30 March 2026
Rated 4 out of 5 stars

No problems at All

No problem. Given banking fraud theses days I was a bit weary of paying by card. But your entire process is easy and the merchandise displayed and what I bought, is very good. xx

30 March 2026

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