MYSecurityCenter Reviews 428

I have been very pleased with the perfomance of the MyPctuneup. I am especially happy about the guidance and help that I have recieved from the centers staff in my native language, danish.´It is very refreshing to talk to a real person in flesh and blood who has quickly and efficiently solved my problems. Thank you.
Warm regards
Axel Hvidtfeldt

Quickly connected by telephone to an advisor who allayed my fears whilst speedily dealing with the ie9/anti virus program incompatability. Clear explanation followed by a prompt and easy to use download patch instruction completed an excellent response. Thankyou. John.

Very impressed with availability of professional support. Never any feeling or suggestion of power promotion or being pushed to purchase. I am a very satisfied customer/user. Thank you.

I am delighted that I chose to have installed ,'MYSecurityCentre', PC & Internet security. It enables me to feel extremely confident knowing that my system is so well protected.
As for the support team! I can only say, 'Excellent.' I recently encounted a few problems and contacted support. The service I received was brilliant. Marion was very pleasant and worked consistently until the problems were rectified.
So, my thanks to everyone on the team, especially Marion whose customer care was superb.

After downloading the Mysecuritycentre software, The anti virus part of the software would not start up automatically, and the software kept on crashing. I got impatient and asked for a full refund which of course the company preferred not to let happen. They put me in touch with Wim on their help desk who made a few suggestions which did not work. Wim then connected to my computer and cleared out all signs of previous security software, again no joy, but he persivered and eventually got the software running correctly. Wim was very helpful and even worked on my computer through the bank holiday period (also a bank holiday for him) I am now completely happy with the software and I send my thanks to Wim for his dedication to the cause of getting my software running correctly

My order Number is ON10293

We had a horrifying experience.
MSC i`e Wim stepped in and took control of our computer.
Some SIX hours later, after a number of unsuccesful attempts he cured the problem. This was very late in the day 10pm ( 22-00 ) UK time, real persistance.
We have been with MSC for approximately six years with no previous problems and would recommend them to anyone.

Brian Pike

I downloaded the software late last year, but encountered problems immediately. It seems that my previous anti-virus would not allow itself to be deleted correctly, and was conflicting with my MSC installation. I think that maybe Wim Braem spent as much as 15 hours trying to sort out a problem that was not of his company's making and he got there in the end! So, yes, I'm very impressed by the service that I received - consider this a recommendation! Thanks guys.

I am very pleased with the product - it keeps my computer safe at all times. The customer support is excellent, and they respond quickly if there is any probblem.

This excellent product has given me good service over the last 2 to 3 years.
Although I take great care not to expose my computer system to unnecessary risk. there has been several occasions when it has alerted me to possible problems.

I would like to express my appreciation for the wonderful service I have received from Marion and her team. The problem that was causing all the trouble had not been experienced before and the team worked long and hard to find the solution. Finally it was referred back to CA as the two solutions they put forward did not work. CA finally sorted the problem but Marion and her team cannot be praised enough for their efforts. I have been with MySecurity for many years and will be for many more in the future.

Helen Arnull

hi
used this secrurity sortware for about 8 years never had any real problems
customer service 1st class.nothing is a problem minor issues sorted straight away always willing to go the extra mile i would and have recomended this to several people
cheers davy williamsion

I had a major problem my laptop crashed after my previous protection left a virus in my system. I contacted My Security. They solved my problem by remotely taking over my laptop, it took all day until the engineer finally cleared it. He loaded My Securitys' anti virus protection and I never had a problem since. This to me was service over and above any other company I had used before.
It's refreshing to experience excellent service these days.I feel I get personal service and know help is only a phone call or e-mail away. I have added my 2 daughters to My Security and have never had any need to contact them.
I would reccommnend My Security to anyone, as I know they will enjoy the same brilliant service as I do.
Well Done My Security.

I have used this company's products since 2009 and have always been very satisfied with the excellent performance of their software.

I've had very good experiences with the program and I got excellent service from Marion at the help team when I had a problem with the installation. Many thanks.

I have used MSC for a number of years without encountering any problems. This year, on renewal Marion Williams has been particularly helpful. I would not hesitate to recommend this company to any of my friends.

My Security Center Antivirus

Today I contacted My Security Center.
Soon I got a message from Lyndon (MSC) who asked me if it was possible for him to log on my PC to day to solve the problems. So far so good, great service.
Lyndon solved the problem in a while which saved me lots of time (on the internet is a broad story of search machines which were installed and are very hard to remove – even impossible to remove-) Lyndon succeeded in it and checked.
He even checked other settings so I am able to use the PC in a proper way! Great service!

I recently encountered a problem in completing the installation of MYInertnetSecurity Gold 2011. Your Technician helped me to solve the problem and install the programme, satisfactorily. I was particularly impresed with the courtesy, and patience, shown by your Technician. This experience has given me great confidence in you for the future. Thank you.

I am very satisfied with My Security Center software. I have been using their antivirus program gold version for over 2 years now. It was very easy and fast to download and seems to work as it should. I have been in contact with their support team recently because the Firewall was blocking one of my programs, and I received very fast and professional solution to my problem. Thanks again for the great service!

I use the security software of this company since 6 years. I had some trouble with activating the renewal of my subscription (due to some old files on my Pc) Wim Braem helped to solve the problem in a very friendly and professional way and that on a friday evening. Thanks again Wim for the excellent service!!! I would surely recommend your products to all my friends.