Intuitive, easy to use website, but had more errors than I'd like, required a refresh a few times to work properly after getting errors like "too soon".
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There are products where the serving sizes in the top missmatch the one in the description. Switching from my pc to my phone some products disapeard from my cart
Company replied
I am very satisfied with my how my purchase went! The whole process is very intuitive and easy to understand, starting from adding the products in the shopping cart and ending with the payment! I fi... See more
Company replied
As a 30-year-old girl who absolutely loves stylish and comfortable clothes, I have to say I’m genuinely impressed with Myprotein. Not only do they offer great supplements, but their clothing lin... See more
Company replied
Company details
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United Kingdom
- www.myprotein.ro
4.0
Great
1K reviews
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Missing one cookie :( other than that, great service
Hi! It was all super good - I loved the products and everything, the only thing is that in my order for the 12 double chocolate cookies I only received 11. 🥺 other than that, all good! Thank you!
30 July 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
quality for the price is Top!
26 March 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
the parcel arrived fast
19 March 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Nice and easy
30 July 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
all good in the hood
29 July 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We're grateful that you took the time to share your experience with us.
If you have any questions or if there's anything we can do to help, please don't hesitate to contact us through your account. We'll be more than happy to assist you.
Thank you once again for your support. We look forward to serving you again soon.
Best regards,
Natalia
Being able to stack discounts :)
25 July 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We're grateful that you took the time to share your experience with us.
If you have any questions or if there's anything we can do to help, please don't hesitate to contact us through your account. We'll be more than happy to assist you.
Thank you once again for your support. We look forward to serving you again soon.
Best regards,
Natalia
Reply from Myprotein
Hello,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We're grateful that you took the time to share your experience with us.
If you have any questions or if there's anything we can do to help, please don't hesitate to contact us through your account. We'll be more than happy to assist you.
Thank you once again for your support. We look forward to serving you again soon.
Best regards,
Natalia
Easy to find quality products
Easy to find products, easy process and clear communication. Top product, the cleanest I found so far.
23 July 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Everything was perfect!
17 July 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Buggy application
15 July 2026
Reply from Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the website. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
bad efficiency
Customer Service is not properly efficient, email is not available to talk on. Only chat bots that does not understand the issue. Also the refund is not given at the time mentioned on the page. And for us to do a refund it is very hard because the customer service is not the same person to speak to, you have to repetively tell the issue to each of the customer service representative. On the myprotein page it is mentioned that the refund is given in 3-5 business days, i returned 2 items, i paid the return fee by my own, even tho the size did not fit, return was given on 7th `july, no feedback on email, 14th july customer service said that the money will be back to me in 16 days, then i told her that on the website it is written 3-5 business days, and was solved.
Company is too low on efficency.
low communication
BAD BAD CUSTOMER SERVICE.
14 July 2026
Unprompted review
Reply from Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trust pilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Way too expensive but good quality
2 July 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
The site is really easy to use and i…
The site is really easy to use and i love the fact it knew to use different discount codes automatically
I havent used the products yet, but i enjoyed the shopping experience so far
4 July 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
E foarte bun
14 May 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
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