"I'm happy with the actual products and the extensive selection available, even if comparing product variations can be a bit overwhelming. However, the pricing model is frustrating. There are continuo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The site is easy to navigate. Products were in stock. Special discount made them more affordable. Delivery options were limited.
Company replied
Quality products. Perfect price when on sale (50%). I thought that there was free delivery for purchases over 40 or 45 euros, but that was not applicable this time though.
Company replied
Every thing was good the gift l liked it the no fee shipment l liked it but to get these 1 more star you need to have more lockers l have 1 right down my house and you don’t have it
Company replied
Company details
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United Kingdom
- +44 0845 094 9889
- www.myprotein.gr
4.1
Great
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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problem with payment
problem with payment. I tried more than 3 times. I think I succeeded. I was worried about unsafe payments. Please let me know by email that everything is fine and my money is only for one order.
14 April 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Needs apple pay
15 April 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Very nice products and low prices but…
Very nice products and low prices but my favourite ones are always sold out and never restocked.
14 April 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Liam
Hi there!I’m leaving this comment to
Hi there!I’m leaving this comment to thank Alexander for his excellent and prompt service regarding two products I received that needed to be exchanged! I highly recommend this company!
14 April 2026
Unprompted review
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Returned items with proof of delivery…
Returned items with proof of delivery but never received a refund. Customer service was unhelpful and the issue was never resolved, even after a bank dispute. Very disappointing experience — be careful when ordering.
6 November 2025
Unprompted review
Reply from Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trustpilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Great products but app difficulty
Great discounts and variety of products. The application although is not really easy to use.
13 April 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Struggled with return policy system
In my previous order, the clothes didn’t fit. I had to return them back but DHL didn’t accept them and I had to pay 20€. The clothes costed 40€. It took me ages to figure out what to do because the “my protein” customer service insisted that with DHL I would not have any problem. I had to go with the Greek post office that weighted the clothes and buy a separate light weight packaging that costed also extra. It was a disaster. This time I am ordering one size smaller…let’s see…GUYS YOU HAVE TO FIX YOUR CUSTOMER CARE SERVICE AND RETURN POLICY.
11 April 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
What led me to Myprotein was the search…
What led me to Myprotein was the search for fruity-flavored and not creamy protein drinks.
My first purchase was 3x Clear Protein Variety Box (discounted) as I wanted to try the flavors and I really really do not like drinking the same thing ..apart from coffee lol. I absolutely despised the grape (I can't even!) but the other 9 flavors in the variety box are delicious.
My second purchase that came very quickly after the first (still running the same discount) was 3x Impact Protein Variety Box to have when I want something chocolate-fudgy to drink. I find them medium to very sweet, but that is easily mitigated if you just dilute them in higher volume of water than what's suggested. They are fun to drink, and you can even add, or at least I do, some oats to them and use a blender! but I still prefer my fruity flavors.
With this variety box I also bought two smoothie flavors mango & passionfruit and blueberry & apple (that will have to wait its sweet turn as I will only open it once my mango runs out) that is VERY filling when blended with milk & oats. And on its own mixed with water its equally tasty. I usually use 1 scoop instead of the recommended 1.5 and sometimes blend fruits in it too.
Have you considered letting customers make their own variety box? I saw there are other flavors not included and are only sold as 500 and 875 G that I would love to try! Minimum 20 satchels or something? :o
I have to say the prices for Greece (as with everything else, not just this company) is out of this world expensive but the app offers very good discounts every now and then (please don't ever stop giving customers these great discounts!) -which is when I make purchases. I compared the prices of the UK website to the Greek one and I was dumbfounded at the difference though I understand it, kind of. Since I will only be buying with discounter prices and only my lovely variety satchels I will be back for a further review probably after the summer as all the above will easily last me over 3 months (60 satchels + 2 smoothie proteins) as I don't use them on a daily basis. x
22 March 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
The shipping costs
The shipping costs, 6€,are more than the product itself. Thats ridiculous. 3-4€ would make more sense, but 6?
8 April 2026
Reply from Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Amazing products
Amazing products, various choices, good quality and easy use of the site
8 April 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Site needs fixing
With creators discount code i should have free delivery which i didnt and also your site is too difficult to shop, i want to shop and spent money on you but you dont guide and i cant find easy what i want. the creators are doing great job with the marketing but site is making diffucult thats why i ordered only 2 times the past 4 years from you. also my first order came after a month or so you have to be trustworthy
8 April 2026
Reply from Myprotein
Hi Faye,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery cost. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Fast and easy to order exactly what I…
Fast and easy to order exactly what I needed! Countless products to choose from! Really happy would definitely recommend!
8 April 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
I was negatively surprised to find out…
I was negatively surprised to find out that you no longer sponsor Williams F1 team
7 April 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Order delayed because of company’s failure
I placed my order the 19th of March. As of today 6/4 I have not received it, the cause being the company failing to attach the provided delivery details to the parcel. It arrived in Greece but the delivery company could not deliver as the details were unknown. Customer support is inexistant and fails to reply. First time customer and definitely never ordering again. Still waiting on a reply.
19 March 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
I couldn’t find my size for the product…
I couldn’t find my size for the product I wanted, as it was out of stock. Unfortunately, there was no option to get notified via email when it becomes available again.
This makes the shopping experience frustrating. Adding an email notification feature for restocks would really improve things.
5 April 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
All the clothes I have purchased are…
All the clothes I have purchased are perfect material and so comfortable!!
5 April 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Bad experience
Bad experience. They never reply. found something inside the isolate and there was no customer service. Product 2.5kg has not been replaced.
12 March 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Large amount of different products !
Large amount of different products !
Really tempting offers !!
Value for money!!
3 April 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
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