Myprotein Reviews 

8,003
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 830 reviews, reviewers had a great experience with this company. Customers frequently praise the extensive selection of fitness items available, noting that the overall product quality consistently exceeds expectations. Shoppers also deeply appreciate the comfortable apparel fabrics and the prompt support provided when items need to be exchanged. However, some customers also noted that the digital ordering process can be quite frustrating due to technical glitches on the website. A few people were dissatisfied with slow shipping speeds that caused significant delays and rising product costs. Others mentioned that certain delivery options felt limited or missing when finalizing their purchases.

What people talk about most

Product

Reviewers mention positive feedback about product quality, taste, and variety, highlighting that items such... See more

Quality

People report positive experiences with quality, expressing satisfaction with both apparel and nutritional... See more

Order

Customers had ambiguous experiences with order, with some reviewers praising the easy website navigation and... See more

Price

Clients share ambiguous opinions on price, as views on costs vary significantly among shoppers. Many... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting mixed experiences regarding shipping... See more

Reviews shaping this summary

Rated 4 out of 5 stars

"I'm happy with the actual products and the extensive selection available, even if comparing product variations can be a bit overwhelming. However, the pricing model is frustrating. There are continuo... See more

Company replied

Rated 4 out of 5 stars

The site is easy to navigate. Products were in stock. Special discount made them more affordable. Delivery options were limited.

Company replied

Rated 4 out of 5 stars

Quality products. Perfect price when on sale (50%). I thought that there was free delivery for purchases over 40 or 45 euros, but that was not applicable this time though.

Company replied

Rated 4 out of 5 stars

Every thing was good the gift l liked it the no fee shipment l liked it but to get these 1 more star you need to have more lockers l have 1 right down my house and you don’t have it

Company replied


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4.1

Great

TrustScore 4 out of 5

8K reviews

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1-star

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4.1

All reviews

(8,003)

961 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality of product

Great quality of product, very nice vanilla taste, much of a help when it comes to staying fit and helping me train hard in the gym. Shipment was very fast as well, arrived a day earlier than expected.

18 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 3 out of 5 stars

I have been a customer for years

I have been a customer for years. Apart from the prices that are skyrocketing, the delivery takes more than it should. Other sites deliver in just 2 working days, myprotein delivery takes over a week and possibly more.

29 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 4 out of 5 stars

Every thing was good the gift l liked…

Every thing was good the gift l liked it the no fee shipment l liked it but to get these 1 more star you need to have more lockers l have 1 right down my house and you don’t have it

28 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,Natalia

Rated 5 out of 5 stars

Quality

Quality, price

24 June 2026
Myprotein logo

Reply from Myprotein


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

AMAZING PRODUCTS!

22 June 2026
Myprotein logo

Reply from Myprotein


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 1 out of 5 stars

No information on the packages

The products didn't have instructions on them, and when I asked, customer service replied vaguely. You shouldn't need to go online to see the instructions for the recommended dose for a product you bought.
For melatonin, it only says take before bed. Does not specify how much earlier or anything.

9 June 2026
Myprotein logo

Reply from Myprotein

Hi,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I did attempt to call you regarding this issue but I was unable to get through to you.

Instead I have messaged through your online account, please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Good product quality

1 October 2025
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 4 out of 5 stars

Found what I was looking for at a good price

The site is easy to navigate. Products were in stock. Special discount made them more affordable. Delivery options were limited.

16 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Kayleigh

Rated 2 out of 5 stars

Bad google translate in many places…

Bad google translate in many places such as register -> μητρώο.

Checkout fiekds didnt exactly make sence. No comment area or somewhere to place name on doorbell.
Also how can a site catering to a greek audience not accept Greek characters?

17 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Smooth and straightforward ordering…

Smooth and straightforward ordering process. High quality products.

16 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review. We truly value your comments.

We are always striving to improve and enhance your shopping experience, and we would not be able to do this without your valuable feedback.

If you have any further questions, please do not hesitate to contact us, as we will be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

Nice

!!!!!!!!!!!

16 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Easy to buy Nice quality

Easy to buy Nice quality

16 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 4 out of 5 stars

The best for athletes

The best product's. Many choices about what you want, protein, creatine, vitamins...

16 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 1 out of 5 stars

Bad app (mostly the sign up process)

The worst experience i ever had with an app or the website from the phone. from the computer it worked ok but from the phone it was the worst. i spend a good 2 hours trying to get the order through with no luck because the app was sending me to create an acount that to verify from the email was sending me back to the same stage in the app and again that loop. it was getting an unexpected error so i couldnt even understand what was wrong. very bad. i should have to create a profile in your company to order. also on the app not all the name of the flavor of the protein is shown and you cant see it anyway you try. generally dont use the app. Go on the computer to order

15 June 2026
Myprotein logo

Reply from Myprotein

Hello,

We are truly sorry to hear about the frustrating experience you had with our mobile app. It sounds like you encountered significant difficulties with account creation and unexpected errors, which is certainly not the seamless process we aim for. We also appreciate you bringing the issue with flavor names not displaying correctly to our attention. Your feedback is invaluable as we work to improve our mobile platform. We are actively investigating these issues to ensure a smoother experience for all our users.

A message has been sent to your account.

Kind regards,
Liam

Rated 5 out of 5 stars

3 years loyal client

Overall a very good choice for meal substitute. Company serves well.

15 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review. We truly value and appreciate your comments.

We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.

If you have any further questions or queries, please do not hesitate to contact us, as we will be more than happy to assist.

Kind regards,
Natalia

Rated 4 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review. We truly value and appreciate your comments.

We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.

If you have any further questions or queries, please do not hesitate to contact us, as we will be more than happy to assist.

Kind regards,
Natalia

Rated 1 out of 5 stars

Used a disposable card for the payment…

Used a disposable card for the payment and it was denied by the bank. The notiffication from the bank said that the merchant tried to save the card details for future payments, something i did not agree to. There was no option for saving card. It looks suspicious.

9 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Amazing

Easy way to do your order.

3 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

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