"I'm happy with the actual products and the extensive selection available, even if comparing product variations can be a bit overwhelming. However, the pricing model is frustrating. There are continuo... See more
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Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United Kingdom
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My order was canceled for no reason, and the amount I’m going to be refunded is less than what I originally paid. There was also a significant delay throughout the whole process.

Reply from Myprotein
In love with the fit and the quality of the products!The sets are super comfortable, flattering, and the fabric feels premium. Definitely one of my favorite activewear purchases! 💖

Reply from Myprotein

Reply from Myprotein
Courier is for garbage. Main order was lost. And the replacement was also lost and noone knew information about the courier. No contact number not anything. Do not order.

Reply from Myprotein
You are getting too expensive.... actually so expensive that maybe i consider eating more eggs than paying that amount of money for a bag of protein....

Reply from Myprotein

Reply from Myprotein
The quality of the products are always great! The offers provided make them real value for money!!! And the method of delivery is trustworthy and without delays.

Reply from Myprotein
There arent any variety in weights.usually the offer is for remaining over 2kilos products,and also not any new products and flavours.

Reply from Myprotein
Although there is for a short period of time a flash sale through Vodafone CU around (50% = offer 1241), you finally do NOT accept the advertised sale coupon, with the excuse of an already running sale in the web site. So, what for this promotion, if you are unable to execute??? Why there's no such notice at the "Terms and conditions"??? So, you are deceiving your customers. Not for long ......

Reply from Myprotein
The translation of the Greek version of the website is poor.
Same product with different colour variations are not represented effectively. Organizing into categories should be improved.
Filters are also not optimal. There should be a size filter to filter out sizes not in stock.
The sizing charts are not always accurate. For example the size chart for socks refers to irrelevant measurements, instead of having a conversion table between UK and EU sizes.
Product descriptions are sometimes lacking most of information. For example, all relevant info may be shown for a product of one colour, but almost no information for the same product in different colour.
Returns should be free of charge, no shipping fee paid by the customer.
Update
Improving rating. Customer experience team reached out and considered my comments for the improvement of their service.

Reply from Myprotein
"I'm happy with the actual products and the extensive selection available, even if comparing product variations can be a bit overwhelming. However, the pricing model is frustrating. There are continuous 40–50% discounts, which makes the base prices feel fake. Overall good products for the final price, but the pricing structure could be much clearer."

Reply from Myprotein

Reply from Myprotein
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