MyLondonHome Reviews 

858
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

MyLondonHome were awesome at finding different types of places to look at to compare and then ultimately finding the right place for the right budget. During the purchase they made the process take le... See more

Rated 5 out of 5 stars

Really great experience from start to finish, resulting in rapid and smooth sale. Their 3D tech made it really easy during lockdown to get initial viewings, their marketing strategy was highly effect... See more

Rated 5 out of 5 stars

My London Home continues to provide an excellent service. And Millicent Jobson is no exception. Once again, MLH has assigned us a brilliant property manager. She is everything you want a property mana... See more

Rated 1 out of 5 stars

Terrible agency. Gave us the wrong dates for the letting and only told us after wasting hours of our time filling in forms. Have ridiculously high admin charges and it all looks set up like a s... See more

Company details

  1. Real Estate Agents

Written by the company

Central London Estate & Letting Experts Founded in 2002, MyLondonHome is an independent estate and letting agency specialising in Central London property. Led by Steven Herd and Andrew Griffith, we help landlords, tenants, buyers and sellers navigate the Central London property market with clear, practical advice. Our team provides residential sales, lettings and property management services, combining local expertise with a personal approach. Whether you're buying, selling, letting or renting, we're committed to delivering honest guidance and excellent service every step of the way.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

858 reviews

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4.3

All reviews

(858)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An excellent service continues..

My London Home continues to provide an excellent service. And Millicent Jobson is no exception. Once again, MLH has assigned us a brilliant property manager. She is everything you want a property manager to be: very friendly and polite; calm and patient; professional and knowledgeable; always knowing how to proceed in any situation. We are extremely luck to have her. Please don't go anywhere!

16 August 2018
Unprompted review
Rated 5 out of 5 stars

Sam Loader

Sam Loader has been very supportive, and always on the ball in managing the property. Keep up the good work Sam!

15 August 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I am really happy that I went with MyLondonHome for the sale of my apartment. Because I live overseas, communication happened mainly via email which was quick and efficient. My main contact, Hannah, was always really quick to respond, friendly and professional. The team really knew the market and found me a reliable buyer in no time at all. I would highly recommend MyLondonHome!

14 August 2018
Unprompted review
Rated 5 out of 5 stars

Excellent experience

So I decided to come to London and Study Law, I was told finding a home through an agency, and the process is a real pain, especially if you have never done it before. From the moment I met Yure, I could tell this would be a fun experience.

Yure understood from the beginning what exactly my requirements were, he not only showed me new and exciting developments but also managed to find me a home which I had no idea I could afford in a much better location. He knows the areas very well and every concierge we went into, it felt like they were friends of Yure, people greet him with smiles and a firm handshake, and he always introduces me to them. Something other agencies did not do.

This was the best level of service I have received. I will personally welcome Yure to Saudi Arabia anytime he wishes to visit!

13 August 2018
Unprompted review
Rated 4 out of 5 stars

Very professional

Very professional. Perhaps a little too much contact for too little reason on occasion, but I am sure most people would appreciate that. Certainly better than too little contact.

13 August 2018
Unprompted review
Rated 5 out of 5 stars

Water heating went down , extra quick fix !

Our Water heating system broke and we asked for a fix during the weekend. On Monday morning , Sam Loader took extra quick action and a plumber attended our flat on the same morning! This was fixed by noon.

Thanks Sam, your prompt action and support is very much appreciated!

13 August 2018
Unprompted review
Rated 1 out of 5 stars

Terrible agency, seems like a SCAM

Terrible agency. Gave us the wrong dates for the letting and only told us after wasting hours of our time filling in forms.

Have ridiculously high admin charges and it all looks set up like a scam, they make you pay fees and don’t give you the property.

Also heard from friends how they withhold deposits at the end of tenancy and don’t do maintenance work when it’s reqested, instead charging tenants out of their deposit.

Also seems convenient that their 700 Trustpilot review all come from accounts with only 1 Review and the dates all seem to be within the last to months...

9 August 2018
Unprompted review
Rated 5 out of 5 stars

Probably the best estate agents for buying and selling.

Two years ago MyLondonHome provided an excellent service in helping us buy an investment flat. Of course we appointed them as sole agents to sell our own home this year. Once again they have been amazingly professional, incredibly driven, and just so very nice. We would never use anyone else as agents - they really are the best. We are hugely grateful to them.

8 August 2018
Rated 5 out of 5 stars

Visit to the property

I visited a property with Mhari Claire, who organized anything perfectly and has been extremely kind and available to answer any of the questions I had.
Anything went smoothly. Really appreciated her help and professionalism.

6 August 2018
Unprompted review
Rated 5 out of 5 stars

FANTASTIC!

I was looking for a flat in London and I found my london home.
Yure helped me in each process: from the apt viewing to the sign of the contract with the landlord... he's the best!
Everything was easy for me, therefore my experience is really really positive. RECOMMENDED

3 August 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Yure did a brilliant job helping us with our property search. It was a pleasure meeting him and he did and excellent job listening to our requirements and getting to know us personally rather than dragging us around to see anything available without any criteria, as other agents have done. I would definitely recommend him for his professionalism and expertise.

3 August 2018
Unprompted review
Rated 5 out of 5 stars

I am living in my dream flat

I am living in my dream flat, special thanks for Olivia, Honor and the team. I got 5 star service from viewings to moving in. I had initial issues with my referencing but unlike other housing agencies that will discard you straight.....these guys held my hands and walked me through the 1 major obstacle that caused a negative on my referencing. I will advice anyone looking for a house to go through mylondonhome.

2 August 2018
Unprompted review

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