ICEBREAKER Nordic Reviews 19

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Kitchen Supply Store

Information provided by various external sources

ICEBREAKER Nordic is the company behind the ICEBREAKER URBAN and POP. Our innovative ice cube solutions makes it easier to enjoy the daily luxury of iced drinks!


Contact info

3.9

Great

TrustScore 4 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good tool and great aftersale support

I backed two icebreakers on kickstarter and received them a few weeks ago.
First works well. Really a convenient tool!

The second gave me a chance to experience their aftersale service as it arrived with a little cut.
I got an answer in an hour, a tracking number for a new Icebreaker in the day and it arrived within the week.
Impressive support!

4 September 2020
Unprompted review
Rated 5 out of 5 stars

ICEBREAKER POP makes ice making MESS-FREE and CONVENIENT

Ever since I have gotten my POP my ice-making habits have changed for better. Before POP my homemade ice ruined my drinks with weird freezer taste, but now with this product, my ice always tastes fresh! Also, it is really convenient to use in smaller freezers because you can position it however you like. The POP has become a party thing everyone likes to try out the product!

I would for sure recommend this product because it makes ice making convenient and mess-free!

4 March 2020
Unprompted review
ICEBREAKER Nordic logo

Reply from ICEBREAKER Nordic

Hi Aliii,

Thank you for reviewing ICEBREAKER POP! We are glad that you like it!

Best regards,
ICEBREAKER Nordic

Rated 5 out of 5 stars

love it

love it, makes perfect ice and easy to use

4 March 2020
Unprompted review
ICEBREAKER Nordic logo

Reply from ICEBREAKER Nordic

Thank you for the review!

Best regards,
ICEBREAKER Nordic

Rated 5 out of 5 stars

Best Ice Cube Tray (for the most part)

Been using this for about a couple months now and I really love it. It works really well and I like the shape of the cubes. Personally prefer this to a built in ice maker as I can just use filtered water I buy rather than replacing a water filter in the fridge (which I get the definite feeling aren't as good as the ones used by the water refill place I go to). Also because it's closed off I find it's way easier to fit in the freezer at any angle and means it's more hygienic as it's not exposed to anything falling into the water.

I will say it can be tough to pop open and it's not as simple and easy as they show in the videos, you generally have to twist it a bit or even pound it on the counter to make sure the connections between the cubes are broken before popping the sides otherwise you end up with big cubes that wont pour out till you break them up.

I also wouldn't suggest this for anyone older who maybe have some strength and/or pain issues, especially something like arthritis as it would probably be near impossible for them to comfortably open this. Other than that though it's a great product and well worth it. Best ice cube tray I've ever had (and the only one I even use anymore).

4 March 2020
Unprompted review
ICEBREAKER Nordic logo

Reply from ICEBREAKER Nordic

Hi Nicholas,
Thank you for your review of ICEBREAKER POP. We are so glad that you like it!

We have received feedback from others that it can be tough to pop open, which is why we have modified the design a bit by adding a bigger edge on the bottom half.
Since you have the first edition, we suggest that you elevate the bottom half 1 centimeter when you press the sides (use a cutting board or something similar). That way, you can break the ice more easily and the sides will be easier to pull apart.

Best regards,
ICEBREAKER Nordic

Rated 3 out of 5 stars

Nice idea but I prefer the 1st edition

Nice idea but I prefer the 1st edition. The cubes get together like a giant block of cubes which make them impossible to break and remove.

20 February 2020
Unprompted review
ICEBREAKER Nordic logo

Reply from ICEBREAKER Nordic

Hi André,

Sorry to hear that you have issues with your POP.
To avoid the ice cubes sticking together, remember to press both sides as shown in the manual (press on top of the handles). That way you can break the ice and should be able to serve it easily.

Here is a video demonstration of the manual: https://youtu.be/ALdkYqaq5mU

Best regards,
ICEBREAKER Nordic

Rated 4 out of 5 stars

Fun and Innovative Product

It is a quite fun and innovative product. Half of the time, I need to use some strength to pull the container straps.
I have two more ICEBREAKER coming in March, and hopefully, it is better than my first one. :)

19 February 2020
Unprompted review
ICEBREAKER Nordic logo

Reply from ICEBREAKER Nordic

Hi Shen,

Thank you for the feedback!

After the Kickstarter, we have modified the ICEBREAKER POP a bit, and put a bigger rib on the bottom half so it will be easier to break the ice. This should also make it easier to pull the straps :-)

Best Regards,
ICEBREAKER Nordic

Rated 5 out of 5 stars

Tolles Produkt, exzellenter Service. / Great product, excellent service.

-- english version below --

Tolles Produkt, exzellenter Service.

Ich besitze seit Monaten drei ICEBREAKER und bin total zufrieden.

Heute habe ich mich per Mail an den Service gewendet, da leider ein ICEBREAKER kaputt gegangen ist. Innerhalb von Minuten hatte ich eine freundliche und kompetente Antwort. Das Resultat nach zwei E-Mails mit Details zu dem Problem: kostenfreier Ersatz ist auf dem Weg. Spitze!

Vielen Dank und weiter so!

Great product, excellent service.

I have had three ICEBREAKER for months now and I'm completely satisfied.

Today I contacted the service via e-mail, because unfortunately an ICEBREAKER broke down. Within minutes I had a friendly and competent answer. The result after two e-mails with details about the problem: free replacement is on the way. Top!

Thanks and keep it up!

31 July 2019
Unprompted review
ICEBREAKER Nordic logo

Reply from ICEBREAKER Nordic

Hi Lui,

Thank you very much for taking your time to give us some feedback. We really appreciate it!

We are very glad to hear that you enjoy your ICEBREAKER and that you are satisfied with our customer service.

Do not hesitate to contact us again if you should have any other questions or need assistance.

Best Regards,

Hans
ICEBREAKER Nordic

Show reviews in all languages. (19 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look