My Green Pod Reviews 

131
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Have spent over £100 on products over six weeks ago and they have not arrived!!! Tried both emails for Jarvis and company but no response. I've heard this company is going bust!

Company replied

Rated 5 out of 5 stars

Ordered a cranberry supplement and limescale remover. The latter came v fast but wondered why the cranberry didn’t come in the same box- bit odd so I emailed customer service. Answered very quick... See more

Rated 5 out of 5 stars

Love MyGreenPod! Great marketplace of ethical, sustainably sourced products. Love my Pit-tastic deodorant bars and great to be able to buy Bio D washing up liquid and fabric conditioner in bulk too. A... See more

Rated 5 out of 5 stars

Can't fault this place. Able to buy something that I could only find on Amazon (yuck) for barely any more, safe in the knowledge that I still don't give any money to amazon and that instead I've contr... See more

Company details

  1. Store
  2. Cleaning Products Supplier
  3. General Store
  4. Hair Product Store
  5. Household Chemicals Supplier
  6. Toiletries Store

Written by the company

My Green Pod Ltd is an independent, family-run UK business, founded by Katie Hill and Jarvis Smith. We want to share the real stories behind the brands and people working tirelessly to offer ethical alternatives to mainstream products and services. You might not see these options on the high street and they may not be the first to appear in online searches. Unlike any other company we know, we meet and connect personally with the owners of the companies we work with. We do this because we believe that authentically ethical products and services can only be produced and supplied with conscious, heartfelt intent. Plenty of businesses are cashing in on the trend towards natural and organic products, but if those companies are cutting corners to be the first to market – whether in their packaging, their supply chains, their ingredients, or their staff welfare – they won’t be featured here. This isn’t something you can check by visiting a website, so we go behind the scenes to investigate the company’s entire DNA. Our Hero products and services are the most effective and enjoyable alternatives to mainstream options that we can find. We use them in our home and we use them on our family. They’re also from companies that are working in co-creation with the planet – intentionally operating in harmony with nature and in service to the wellbeing of their customers. With your support, these companies could change the face of business and the health of our environment – and you could save some cash and discover some extremely effective ethical products along the way! Every time you buy from our Marketplace, we’ll plant a tree in the tropics (through charity partner TreeSisters) as our way of saying thank you for helping to change the path of the future. Together, lots of small actions make a huge difference. #PutYourMoneyWhereYourHeartIs


Contact info

3.4

Average

TrustScore 3.5 out of 5

131 reviews

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3.4

All reviews

(131)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good products good prices

This is where I find most things I can’t get and at good prices. Quality of products good too.

26 March 2021
My Green Pod logo

Reply from My Green Pod

Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!

Rated 4 out of 5 stars

Great product

I brought Lamazuna solid shampoo and solid conditioner bars. Great smelling products and the shape of the bars are easy to hold and easily create a lather. They take a little getting used to but worth the effort.

20 March 2021
My Green Pod logo

Reply from My Green Pod

Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!

Rated 4 out of 5 stars

I gave 4 because although the order was…

I gave 4 because although the order was incorrect they were very quick to remedy, so it was much appreciated. Yes I will order again.

20 March 2021
My Green Pod logo

Reply from My Green Pod

Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!

Rated 5 out of 5 stars

Very good service and they sell lovely…

Very good service and they sell lovely products

19 March 2021
My Green Pod logo

Reply from My Green Pod

Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!

Rated 5 out of 5 stars

Good selection of products that I wasn't aware existed, thank you

Good selection of product links. I ordered the probiotic cleaners and got them quickly. I like the way all these things are rounded up so I can find 'eco' items that I didn't even know existed! Thank you

19 March 2021
My Green Pod logo

Reply from My Green Pod

Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!

Rated 5 out of 5 stars

Bought Magnetic coaster ..

Bought Magnetic coaster ... excellent product..long wait probably due to Covid ...so company sent me a voucher so bought another half price!!!

19 March 2021
My Green Pod logo

Reply from My Green Pod

Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!

Rated 2 out of 5 stars

Broken products and no response from My Green Pod.

The initial order was handled well and arrived on time. Unfortunately, two of my my purchases broke after only a few uses, a bamboo hairbrush & bamboo washing-up brush. I've emailed to find out the process for returns & refunds/exchange but after 2 weeks I have received no reply. I am now having to email the product supplier (Panda Packing) where hopefully I will get a reply. Whilst on their site I realised the products were available at a much cheaper price than via My Green Pod so probably won't be buying from you again.

6 March 2021
Rated 3 out of 5 stars

Satisfied

Great product great company but delivery was over two weeks and with no communication.

5 March 2021
My Green Pod logo

Reply from My Green Pod

Hi Mathew,
Thank you for your review.
Postal services have been particularly bad of late and we do apologies for the vendor not keeping us abs therefore you informed.
We appreciate you taking the time to review.

Jarvis

Rated 5 out of 5 stars

GreenPod's website is easy to use and I…

GreenPod's website is easy to use and I was able to find what I was looking for with ease.

The Soapnut products were accurately described.These products are lovely. Gentle on the skin and the soap bar lathers up well and cleans the hair perfectly, with a fragrant scent, not overpowering.
I liked the salve the best and treated my Daughters to them.

Delivery has been within the week of ordering them, which is good during this time

26 February 2021
Rated 5 out of 5 stars

Love MyGreenPod!

Love MyGreenPod! Great marketplace of ethical, sustainably sourced products. Love my Pit-tastic deodorant bars and great to be able to buy Bio D washing up liquid and fabric conditioner in bulk too. Also love their brand look and messaging - it's like receiving emails from a friend! Highly recommended.

20 February 2021
Rated 4 out of 5 stars

Very good organisation

Great customer service, fast delivery, and good products. I'm particularly pleased to find organic wine that tastes great and is not too expensive.
The website could be made easier to navigate - it needs some more sub-groups under the main headings.

19 February 2021
Rated 5 out of 5 stars

Can't fault this place

Can't fault this place. Able to buy something that I could only find on Amazon (yuck) for barely any more, safe in the knowledge that I still don't give any money to amazon and that instead I've contributed towards an ethically sound marketplace that appears to actually support small businesses. Super-fast, mid-lockdown delivery, exceptionally well packaged. Will shop definitely again.

12 February 2021

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