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I made an order last week-end
No confirmation by email, no tracking link
I sent an email asking for follow-up - the answer was « we receive your money but there is a bug with the system - what did you order? »
I answered with a picture of the items and since then no more news….
FRAUD COMPANY FRONT DESK DONT REVERT TO THE MESSAGES i placed order for manish malhotra lipstic but 3times i received a wrong product myglam is horrible pls dont order online product from myglam its a waste of money waste of time service is very poor
I have ordered lip gloss duo 9gm as well as lip and cheek rouge raspberry pop but only recieved lip gloss my lip and cheek rouge was missing i complained the same with helpdesk but they aren't responding
Customer support is horrible. Not even able to give basic support. After 1 message they will just disappear.
I wish there was an option to give zero stars. So I bought some stuff from Myglamm almost a month ago and they sent me incorrect invoice. Since then I am regularly trying to get this simple issue resolved. I have shared all required artefacts and they don't even bother to read emails and simply started ignoring. This customer service is pathetic.
Average experience. A little bit lower user experience than my expectations.
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