Myflowertree Reviews 

797
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the delivery service, frequently reporting late or non-existent deliveries, especially for special occasions. People also found the customer service to be unresponsive and unhelpful, often struggling to get a satisfactory reply or connect with a representative. Furthermore, many reviewers encountered issues with refunds, stating that the company refused to issue them or provided no response to refund requests. Some people were dissatisfied with the products received, noting that items like cakes and flowers were often different from what was ordered, of poor quality, or arrived damaged. Conversely, a small portion of people felt satisfied with their orders, mentioning fresh flowers, delicious cakes, and timely delivery in some instances.

What people talk about most

Order

Customers consistently note negative experiences with order fulfillment, with many reporting that items like... See more

Delivery service

Customers had negative experiences with delivery service, citing frequent delays and non-delivery of orders,... See more

Product

Reviewers highlight ambiguous aspects of product quality and delivery, with some customers expressing... See more

Customer service

Reviewers mention negative feedback about customer service, with many describing it as pathetic and a... See more

Refund

People report negative experiences with refund, with many customers stating that obtaining a refund is a... See more

Reviews shaping this summary

Rated 1 out of 5 stars

NOT DESERVE TO BE GIVEN A SINGLE STAR OTHERWISE THESE FRAUD PEOPLE SHOULD BE TAKEN TO LAW. RAKHI GIFT FOR MY SISTER ON 9TH AUGUST 2025 WAS DELIEVERED AFTER 3 DAYS AND THAT TOO AT 1 AM MIDNIGHT EV... See more

Rated 1 out of 5 stars

@myflowertreemft You are such a pathetic #ecommerce site reason... 1. 5th order same issue delayed delivery. 2. No Support call hold time exceeds 20 minutes. 3. No one responds back on whatsap... See more

Rated 1 out of 5 stars

I ordered a heart shape chocolate cake and i got a pathetic cake which is completely different from the one I had ordered..they charged me Rs.949 and gave a horrible looking cake..am too much irritat... See more

Rated 1 out of 5 stars

I have used their services twice assuming the first one might be a one off but the 2d one is exactly the same. Issues: Delivering the gifts really late (in one case, party was over and guests left).... See more


Company details

  1. Gift Shop
  2. Bakery

Written by the company

MyFlowerTree delivers over 1200 orders a day and growing. Our values haven't changed since those days, we're still on our way to make it a highly valuable and reliable brand. We love our customers who trust us with their important occasions. We take this responsibility very seriously.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

797 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.4

All reviews

(797)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible company

Terrible company, Terrible service ! DO NOT ORDER FROM THIS COMPANY. I've made 5 orders from this company and each time there has been an issue either with time, order not being delivered or with the quality of the product. REFRAIN from ORDERING with this company.

1 March 2023
Unprompted review
Rated 1 out of 5 stars

Fuc#ing assh#le.

Fuc#ing assh#le.. 150 has been charged for same day delivery.. But it was delivered next day.. Return the 150.. U fuc#ing assh#le.

13 February 2023
Unprompted review
Rated 1 out of 5 stars

Order number 1150330

Order number 1150330
Order placed on 14th February'2023 which was not delivered.Upon query, they updated system as product delivered.what a FAKE company this is?? Useless customer service group and people talking to customer doesn't have proper etiquettes to deal with customers, especially Priya, Anu , Diksha and Priyandarshini.These are customer service ppl who are such a waste. Diksha disconnected the phone in between which is unethical and rude to a customer. I guess there is no proper management to control such cases and I believe entire company is focusing on how to cheat their customers.Such a SHAME!!

13 February 2023
Unprompted review
Rated 1 out of 5 stars

Fraud Alert

Fraud Alert! This company simply takes money from people and never delivered the product. Fake company with fake number for customer support.

13 February 2023
Unprompted review
Rated 1 out of 5 stars

Updated fake 'delivered' on tracking and no action to complain - Fraud company

Such a fraud company. I ordered flowers to be delivered on 14th Feb, by 9pm. At 9.45pm delivery person called the receiver (who has no idea that they're going to receive flowers) that he won't be able to deliver flower today but he will deliver them by next night and also told that he is marking the order complete so while tracking it will show as delivered.
And I was tracking the order and it was marked delivered but that was the fake updation from delivery person.
I raised the complaint on the same day, and its been 5 days and still haven't got any update. Also, they have no customer service/helpline/live chat where you can talk to them, the number shown on the website isn't working. Pathetic service. My complain number was 1155884. Service chosen for Dehradun.
I never post reviews for any company, but had to do this time.

14 February 2023
Unprompted review
Rated 1 out of 5 stars

Online Shopping deliver not happened

Hi All,

I ordered valentine's gift from the site "MYFLOWER TREE" on 14th Feb and the order was not delivered by them and no one even contacted me either via phone or email. I had tried to contact them on the customer care number many times, but their number was always busy. Then I tried to contact FB on the 17th of Feb where I asked them to refund my money and they sent the delivery.

I have refused to accept the order because I clearly told them I want the refund, not the order and the same has been told to the vendor delivery person. He connected me with the Myflower tree team, and I have said the same to them. But again, they said a refund is not possible and you only refused to accept the order.

They are total scammers and fake and I have done FIR against them on the Local police station and Cybercrime website.

13 February 2023
Unprompted review
Rated 1 out of 5 stars

Bilkul Bakwas ...Na inka koi customer…

Bilkul Bakwas ...Na inka koi customer support .
ek baar order kar do with extra money uske baad aap bhul jaao order to deliver hone wala hai nahi...fraud hain ye koi company hai hi nahi ye... plz bilkul bhi trust na karna..balki bina kabhi order kiye bhi aap iske liye ek badiya sa review daal do to bhi koi dikkat nahi..jitne log bach sake inke fraud se utna accha

13 February 2023
Unprompted review
Rated 1 out of 5 stars

Bogus Company. Never Order.

Order Cake , Flowers and Greeting for Valentine.
The order Never delivered.
Not able to reach customer care.
No update in Website.
No e-mail Communication.
After reading reviews here i guess I'm scammed.
Will have to send legal notice

13 February 2023
Unprompted review
Rated 1 out of 5 stars

Pathetic and fraud Mayflowertree

I had ordered a gift from Myflowertree on 14 Feb yesterday ( order ID 1153475) and the delivery was supposed to be done same day before 2100 hrs. Today is the second day and so far the delivery is not done. Customer care doesn't work, no way to get the status. Written complaints are not responded. I don't know whether it will ever be delivered or am I going to loose my money. There's is no way to get refund done. I have not seen such a horrific portal in my life and I regret as it has spoiled my day. By checking other reviews, now I am convinced that this is a fraud portal and need to be reported to the consumer court and law enforcement agencies.

14 February 2023
Unprompted review
Rated 1 out of 5 stars

Fraud Company

I have placed two order yesterday and none of them delivered yet. They took extra Rs 99 for the same delivery for each order. Now the occasion is over , there is no point of receiving the order. so I went to the website to cancel my order and found that it dont provide any option to cancel the order, I reached out to customer care but none of them pick the phone. Its a pathetic experience and seems like a fraud company

15 February 2023
Unprompted review
Rated 1 out of 5 stars

My First and last order

I'm wondering whether this company has the right to do business. My first most regretful experience happened with this site yesterday 14th Feb and till now I don't know about the status of my order on 15th Feb. (order I'd 1150518). No help desk response and false email confirmations. Even no window to cancel the order. Pls think twice before placing any order on this site

13 February 2023
Unprompted review
Rated 1 out of 5 stars

Worst service

Worst service. Ordered a plant and it was showing same day delivery. Even after that they took 98rs extra for same day delivery. Even after paying the amount, package was not delivered. And no response from cx service as well. My money is simply lost. No package, no response. They have opened the website just to loot people. Please never use this site. Thank you.

13 February 2023
Unprompted review
Rated 1 out of 5 stars

Order flowers from this site

I had ordered from this site on valentines Day.. They did not deliver my order.. out of blue moon changed the date to next day. (although i paid extra for same day delivery). No tracking system.. No call centre.. They don't lift calls... Such a stupid site... Don't at all order from this site and waste ur money

13 February 2023
Unprompted review
Rated 1 out of 5 stars

very very very poor service and wrong…

very very very poor service and wrong commitment don't order and buy form here.

yesterday is a valentine day and i ordered something for my wife from their website. and you should tell this nonsense to someone else that you and your delivery person are making excuses. if you have the address then why didn't you deliver it. i wanted to surprise my wife and you guys surprised me.
what to do with that parcel on the second day, it is a valentine gift from me to you and your team keep it and return my money to me.

13 February 2023
Unprompted review
Rated 1 out of 5 stars

Fraudulent website/ Scammed out of my money

Ordered two vases. What was supposed to be delivered on the 27th was delivered on the 3rd next month. When the products came, the vases were shattered and the plants/flowers were rotting with a disgusting smell. I wasn't able to even open the packaging without cutting my hand on the glass shards and powders.

I wrote to customer service about this, and they reply a week later. I sent them the images I had taken but they suddenly started asking for more images from other angles. After I explained multiple times that it's been over a week since I threw away the garbage, they are telling me continuously that if I can't upload a new pic, I will not be sent a new piece/refunded.

This is a scam website, please do not put yourself through the trouble of dealing with this.

2 January 2023
Unprompted review

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