Myflowertree Reviews 

797
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 50 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the order and delivery services, frequently reporting significant delays or complete non-delivery, especially for special occasions. Customers also faced issues with customer service, finding it unresponsive, unhelpful, and difficult to reach, often leading to a lack of updates or solutions. Furthermore, many reviewers experienced problems with refunds, with the company denying requests or offering unsatisfactory alternatives. Regarding products, some people received items that were different from what they ordered, of poor quality, or did not match the descriptions. Conversely, a small portion of people felt satisfied with their products, describing flowers as fresh and cakes as delicious, with some even experiencing on-time delivery.

What people talk about most

Order

Users describe negative interactions with order, with many reporting that items like cakes and flowers, often... See more

Delivery service

Customers consistently note negative experiences with delivery service, frequently reporting issues with... See more

Product

Customers had ambiguous experiences with product quality and delivery. While some reviewers praised the... See more

Customer service

People report negative experiences with customer service, citing a lack of responsiveness and ineffective... See more

Refund

Reviewers mention negative feedback about refund, with many customers experiencing significant issues when... See more

Reviews shaping this summary

Rated 1 out of 5 stars

NOT DESERVE TO BE GIVEN A SINGLE STAR OTHERWISE THESE FRAUD PEOPLE SHOULD BE TAKEN TO LAW. RAKHI GIFT FOR MY SISTER ON 9TH AUGUST 2025 WAS DELIEVERED AFTER 3 DAYS AND THAT TOO AT 1 AM MIDNIGHT EV... See more

Rated 1 out of 5 stars

@myflowertreemft You are such a pathetic #ecommerce site reason... 1. 5th order same issue delayed delivery. 2. No Support call hold time exceeds 20 minutes. 3. No one responds back on whatsap... See more

Rated 1 out of 5 stars

I have used their services twice assuming the first one might be a one off but the 2d one is exactly the same. Issues: Delivering the gifts really late (in one case, party was over and guests left).... See more

Rated 1 out of 5 stars

I ordered a heart shape chocolate cake and i got a pathetic cake which is completely different from the one I had ordered..they charged me Rs.949 and gave a horrible looking cake..am too much irritat... See more


Company details

  1. Gift Shop
  2. Bakery

Written by the company

MyFlowerTree delivers over 1200 orders a day and growing. Our values haven't changed since those days, we're still on our way to make it a highly valuable and reliable brand. We love our customers who trust us with their important occasions. We take this responsibility very seriously.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

797 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(797)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Birthday cake for mother

I ordered a birthday cake for my mother. They didn’t deliver it on the day of birthday and sent me an email confirmation that the item is delivered. when i made a complaint, next day evening a cake costing rupees 350 is delivered to my mother. The cake was bought from a bakery in my neighbouring town and delivered it to my mother. I had paid them Rs1590 for the cake and Rs350 for the delivery. This is unprofessionalism and fraudulent activity from your their end. Nothing more to tell those people; God bless you.

8 May 2024
Unprompted review
Rated 1 out of 5 stars

Myflowertree.com is a scam site. BEWARE OF FRAUDSTERS!!!

I am extremely disappointed and disgusted with the services provided by this fraud company. I cannot believe that I fell victim to their scam and paid them the full amount of 1450 for a bouquet, small teddy bear, and chocolates. The company promised me a beautiful bouquet with a combination of lily flowers and roses, along with 15 chocolates that were supposed to be worth 50 rupees each.

However, when I received my order, I was shocked to see that the chocolates were of poor quality and were only worth 10 rupees each. When I complained to the company, they sent me another pack of the same cheap chocolates. This was not what I had paid for and I was extremely disappointed.

When I confronted the company about the poor quality of the chocolates and the missing lily flowers, they had the audacity to tell me that this was all I would get for the amount I paid. This is a clear case of fraud and false advertising. The company promised me something and delivered something completely different.

I am appalled by the lack of professionalism and ethics shown by this company. They have no regard for their customers and are only interested in making a quick profit by scamming innocent people. It is unacceptable to cheat people out of their hard-earned money in this manner.

I would strongly advise everyone to stay away from this company and not fall for their false promises. They are scammers and will only disappoint you with their subpar products and services. I regret ever trusting them and I hope that my review serves as a warning to others to not make the same mistake.

In conclusion, this company is a fraud and should be shut down immediately. They have no place in the market and should not be allowed to continue deceiving people. I hope that the authorities take strict action against them and ensure that they do not continue to scam innocent customers.

18 April 2024
Unprompted review
Rated 1 out of 5 stars

DON'T deal with this company

Ordered flowers from overseas to deliver to an Indian friend. No delivery of flowers, no response from customer service, my money has gone down the drain it seems. Too bad I didn't check the reviews here first. Everyone giving one star here is absolutely right. DON'T deal with this company

14 April 2024
Unprompted review
Rated 1 out of 5 stars

Sent dead flowers instead of 36 fresh…

Sent dead flowers instead of 36 fresh white flowers. I am taking them to the consumer court. Everyone who has a bad experience, feel free to reach out to me on facebook (Sara Alam) and we can get our money refunded plus make sure this company runs out of business

5 April 2024
Unprompted review
Rated 1 out of 5 stars

Big fraud and cheat company

Big fraud and cheat company.
PLEASE DON'T BUY ANYTHING FROM THEM.
The order status is showing delivered but actually nothing delivered. For last 2 months struggling to get my money but every time they say we can refund only in your wallet, for last 15 days the money is still not refunded in wallet as well.

25 March 2024
Unprompted review
Rated 1 out of 5 stars

From

From: You

Date: 19 February,2024-16:29

What's is Update of the My Order for the COMBO pack? What t is The status of the My Gift ? Order gift on the Valentine days?

Usually, we re-attempt delivery same day however due to huge Valentine week Rush the rider could not wait or re-attempt again.

We can re arrange the delivery or We can cancel the order and issue 100% refund in MFT wallet for future purchasing

What is Meaning for the This sentences ? Please explain the Briefly

From: You

Date: 14 February,2024-12:28

hello teams,

Rearrange the COMO pack with Proper Teddy+12 Rose Flower+ Dairy Milk as per Description in COMBO PACK.

send to My Update Address at Nanded to the Same on the Today.

Its delay from 2-3 Days from my order.
I am very disappointment of the Feedback and lack of Communication from Myflowertree teams.

Clarification from communication to user and complete the issue ASAP

From: You

Date: 14 February,2024-12:19

I want the to sent the delivery same addres on working days Monday to Friday time between 10 am to 5 PM

Please arrange today urgently

Waiting for my customer very aggressively.

We are aggressively waiting for your company feedback and Nanded person feedback.

We are using your site regularly. This times I face very bad phase and disappoint to service from your side

Please clear the issue today

From: You

Date: 14 February,2024-12:19

I want the to sent the delivery same addres on working days Monday to Friday time between 10 am to 5 PM

Please arrange today urgently

Waiting for my customer very aggressively.

We are aggressively waiting for your company feedback and Nanded person feedback.

We are using your site regularly. This times I face very bad phase and disappoint to service from your side

Please clear the issue today

From: MyFlowerTree

Date: 14 February,2024-12:15

Dear Customer,

Thank you for choosing MyFlowerTree

In regards to your recent order, we would like to inform that delivery was attempted by our team on ;, however the delivery was not completed due landmark issues/phone not reachable.

Usually, we re-attempt delivery same day however due to huge Valentine week Rush the rider could not wait or re-attempt again.

We can re arrange the delivery or We can cancel the order and issue 100% refund in MFT wallet for future purchasing

Your satisfaction is of highest importance to us and we thank you for highlighting the issue.

We assure you of our best services at all times. "

From: You

Date: 12 February,2024-11:07

dear sir,

we didn't get the any Combo Product from Your side. I didn't get the any email on the working day. I expect the combo product on the my delivery address today.

From: MyFlowerTree

Date: 12 February,2024-11:03

Dear Customer,

Thank you for choosing MyFlowerTree

In regards to your recent order, we would like to inform that delivery was attempted by our team on ;, however the delivery was not completed due landmark issues/phone not reachable.

Usually, we re-attempt delivery same day however due to huge Valentine week Rush the rider could not wait or re-attempt again.

We can re arrange the delivery or We can cancel the order and issue 100% refund in MFT wallet for future purchasing

Your satisfaction is of highest importance to us and we thank you for highlighting the issue.

We assure you of our best services at all times. "

From: MyFlowerTree

Date: 09 February,2024-22:00

Dear Secret,

Just thought to keep you posted that we are working on your complaint and it shall be resolved shortly.

We thank you for choosing India's Favorite Gifting Destination

Customer Service
MyFlowerTree.com

12 February 2024
Unprompted review
Rated 1 out of 5 stars

Scam Company

Fake delivery. Please never ever use this website. It is a complete scam.
I ordered a few things for my friend and the order was not at all complete. So I raised a complaint with the company and they closed the complaint without solving the issue. Such a very big scam company. It better to use other genuine company like the Ferns and Petals.
I am not doing this to promote any other companies. But this is a real anger from a dissatisfied customer.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Fraud. Company cheat

It's afraid company. Order recieved and product not delivered still the online status is showing that the product is delivered.No way u can get refund.
Big cheat

14 February 2024
Unprompted review
Rated 1 out of 5 stars

Fraud and Scammers

Unfortunately I hadn't read the reviews on Trustpilot before placing the order - but all reviews here seem accurate: it's a highly fraudulent and scamming website. They accept orders, add various additional charges but don't deliver. Please do not waste your money on these guys. Despite providing a detailed address, with manned reception and 2 phone numbers, no attempt or contact was made for delivery. Evidently, a fraudster - needs to be reported!

14 February 2024
Unprompted review
Rated 1 out of 5 stars

Dead Company - BE CAREFUL

Order ID: #1259015 was supposed to be delivered on 14th Feb evening, it was not delivered on 14th, they gave a fake excuse and told us that it would be delivered on 15th. Delivery was not done on the 15th too. Customer care is impossible to reach, they don't pick up phone calls. Mails are not responded to.

15 February 2024
Unprompted review
Rated 1 out of 5 stars

Order flowers for wife's birthday on…

Order flowers for wife's birthday on 14th Feb, Charged 150 rupees due to Valentine's days rush, but did not deliver. Customer care number does not work. No way to cancel or contact the vendor. On 15th Feb they are delivering the flowers and the delivery guy says I wont get refund if I don't accept the flowers. Pathetic service. Thugs looting money.

14 February 2024
Unprompted review
Rated 1 out of 5 stars

Fraud 100%

Fraud 100%. Do not buy from this company. They have absolutely no active source of communication with them and refuse to give you any sort of information about your purchase.

14 February 2024
Unprompted review
Rated 1 out of 5 stars

I have ordered flowers and gift with…

I have ordered flowers and gift with this website morning 12 o clock for my spouse birthday surprise ., this bleady company didn’t deliver the flowers n gift what I have ordered till night 10o clock .
Not even delivers the order.,
Don’t have customer care to support don’t have proper service
Suggest no one shouldn’t order anything from this website
Fraud company ., fraud owners #### to this company .,

14 February 2024
Unprompted review
Rated 1 out of 5 stars

Ordered cake, never delivered. FRAUD I guess

I ordered a cake from Myflowertree. It was never delivered, and ofcourse they took the money. I called the customer care 4 times and they promised it would be delivered and other garbage.
I raised the cancellation and nothing happened. It is surprising that such companies and websites are allowed to exist. I am sure there are other such instances and the company is worth auditing and checking if it is NOT really a fraud.

Update:
Feb 19th 2024

Finally, after a lot of conversations, I got the refund.

10 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look