Emma Inc. Reviews 

HORRIBLE COMPANY. Cannot recommend them LESS. This company is an absolute scam do not give them your time or money unless you enjoy throwing those things away.

I wish I could give a 0 stars for the company.

They are a bunch of crooks. The first year contract, fine. But you are only able to cancel on the yearly timeframes and must do so within the 30 days of whatever the date is that you started the contract.

So I tried to cancel after using the service for 19 months and am being told that they will not cancel the account.

If you value ethics in your business partners, then myEmma is not a company to work with. There are many better companies out there to work with.

The man who helped me listened to my issue and walked me through a solution step by step. it was patient as I wrote down the steps.

I have called the support line several times and always receive great customer service!

Erin stuck with me and the instructions were clear which led me to success in my problem.

Fantastic support! Saved the day when I was on a tight deadline.

Very helpful and knowledgeable staff saved me a LOT of work.

Nick is fantastic. I stated my challenge and in 2 minutes, he provided a solution!

The agent resolved my issue w/in 24 hours!

The person responding to my request was polite, effective, and did a great job. It did take a bit of searching, however, to find the address to which I could send a request for support, as it isn't readily apparent on the site where it can be found.

He was understanding and informative and very patient because I am severely hearing-impaired. However, I am somewhat displeased with the fact that I now have to PAY extra for a domain in order to satisfy your newly-created security needs. I feel that you could have chosen the usual method of phoning a given tel no. or email address and return a simple code, as I am doing now!

The customer service (Lane) agent was very friendly and committed to making sure the issue was resolved.

Easy chat with online help or since I needed extra help was only a phone call away and low wait time. Knowledgable and helpful in helping close out the process I needed to add with my email provider.

Logan made it a point to address our concerns immediately, seek help efficiently, and lead us through the changes necessary to get us back up and running. He also ran tests so that we wouldn't find anything unexpected when our call had finished, and he was polite, informative, and courteous throughout the entire process. He wanted to make sure that our phone call with him was the only one we'd need to make, and he was intent on getting things resolved. It was just what we needed.

Lane was very helpful, professional, knowledgable, and was able to show me and teach me very kindly.

Efficient, patient, solved my problem

Nick was awesome and took all the time needed to accomplish what I needed.

It was my first experience with Emma customer support, and I was pleasantly surprised. Lane went above and beyond in meeting my needs.

The platform and their support have been great over the past 18 months since I started using them.