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MyCreditMonitor Reviews 406

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TrustScore 4 out of 5

4.1

Credit Bureau
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Rated 1 out of 5 stars

This company is a scam company-they ask for proof documents to be sent in the post but won't cover postage. I cancelled because of this but they still scammed money off my card. There is no way of c... See more

Rated 5 out of 5 stars

I've tried others like experian & clearscore but this is by far the best. A- because these are Extremely helpful and polite if you need to speak to an adviser which personally is what I look for. Th... See more

Rated 4 out of 5 stars

Recent member, still in my trial time but sofar Im very impressed. Having promising thoughts that finally I may of found a tool that can start helping me repair a terrible history that I have found i... See more

Company replied

Rated 5 out of 5 stars

Had a pleasure to talk to one of stuff. Very pleasant, patient and knowledgeable gentleman answered all my even silly question. They really seem to know about credit score and everything that affectin... See more

Company replied

Company details

  1. Credit Bureau

Information provided by various external sources

Get instant online access to your credit report & score for free with MyCreditMonitor. View your credit history and protect yourself against fraud.

Contact info

4.1

Great

TrustScore 4 out of 5

406 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

This company is a scam company-they ask…

This company is a scam company-they ask for proof documents to be sent in the post but won't cover postage.
I cancelled because of this but they still scammed money off my card.
There is no way of cancelling on the website,a sure sign something smells bad-stay away,go to Noddle.

9 April 2018
Unprompted review
Rated 5 out of 5 stars

I've tried others.This is best by far.

I've tried others like experian & clearscore but this is by far the best. A- because these are Extremely helpful and polite if you need to speak to an adviser which personally is what I look for. They will explain anything you are unsure of or need assistance plus the best course of action you should take if need be.
You're not tied into a contract which is great. The notifications are excellent and alert me after any activity I have made. It picked up I opened a new account a few days ago and asked if it was actually of my doing. So I have total piece of mind in being alerted to any fraudulent opening of loans/credit cards in my name. Especially as I move into my new build home in 3 weeks and was worried the next tenant could take advantage of one of the many pre approved credit cards delivered here in my name which actually happened to an ex girlfriend a few years back & more than once.
So after my life story there 😁, it's 5* & highly recommended from me folks.

7 March 2018
Unprompted review
Rated 1 out of 5 stars

Takes money even when canceled In time!!!

I canceled within the 30 days and have still been charged!! Have emailed twice with no reply. Shocking company!

3 May 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Georgina,

Thanks for your feedback and apologies that our product didn't meet your expectations and that no one has responded to your email. If you still wish to cancel your membership please call 0344 381 4163.

Kind regards
Sarah King
Customer Service Expert

Rated 4 out of 5 stars

It was really helpful

27 April 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Layla,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Good service

20 April 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Very prompt service

17 April 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Simi,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 1 out of 5 stars

Took the money for 6 months got one …

Took the money for 6 months got one report what a farce complained that that i should get a report once a month and you dont a response just take the money please save your money and avoid

16 April 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Jason,

Thanks for your feedback and apologies that our product didn't meet your expectations. As we offer an online service you should have been able to view your report at any time throughout your membership and the report is updated monthly. If you still need to cancel your membership please email: enquiries@mycreditmonitor.co.uk or call us on 0344 381 4163.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

very good!

very good and proffesional

15 April 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Bogdan,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 4 out of 5 stars

V good .no hassle

14 April 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Tabby,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Great credit check

I got the information that I needed then had to call customer service and they were great. Highly recommend

14 April 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Trevlac,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

Got A good services trusted and open to …

Got A good services trusted and open to any body . Try it you want be disatisfy .

14 April 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Mrs Foster,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

very accurate and straight forward.

12 April 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello Luis,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

A very surprising

A very surprising, detailed report. Very impressive.

11 April 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello MT,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

very in depth and concise

very in depth and concise, puts everything in order for me and encourages me to better my score, thanks

11 April 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hi Chris,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 3 out of 5 stars

ARFI

Always room for improvement!!

11 April 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hello,

Thanks so much for your feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 4 out of 5 stars

Great site

Great site, gives good insight and advice

11 April 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hi Jacqueline,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

I've only been with this website for a …

I've only been with this website for a few days but so far they have shown me how to improve my credit rating and given me the tools to do it . I would recommend them to anyone with a bad credit score so you can build it up again and see it grow and check it any time .

11 April 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hi Stephen,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 4 out of 5 stars

I got a prompt response to my …

I got a prompt response to my enquiries, all questions and concerns were dealt with in a professional way.

9 April 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hi Brume,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

Rated 5 out of 5 stars

QUIck

QUIck, easy to obtain, easy to understand and to the point.

9 April 2017
Unprompted review
MyCreditMonitor logo

Reply from MyCreditMonitor

Hi Ms Raile,

Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.

Thanks very much
Sarah King
Customer Service Expert

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