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My Chemist Plus Reviews 

1,274
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Many buyers frequently mention that the digital platform is very easy to navigate, making the entire ordering process completely straightforward and totally stress-free. Local patrons also deeply appreciate the prompt professional medical advice and extremely fast delivery services, which provide vital support when urgent health treatment is required. However, some customers also noted occasional issues regarding unexpected delivery delays or higher overall prices for the prescribed medications. A few consumers pointed out that additional shipping expenses or late parcel arrivals can occasionally happen despite placing orders well in advance.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting fast shipping and prompt order... See more

Service

Reviewers highlight positive aspects of service, describing it as simple to use, very reliable, and... See more

Order

Customers had positive experiences with order, highlighting how very easy and quick it is to complete the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The questioner was simple to fell out, took no time at all. Didn’t take long to get a response back and delivery was quick. Tablets have sorted out my abscess and have dentist Friday to have it lo... See more

Rated 5 out of 5 stars

NHS dentist appt at least 5 weeks wait (I refuse to Pay triple for private!) asked doctor but of course said no go to dentist!!! So thank goodness for Mychemist, who believed I knew exactly what I n... See more

Rated 5 out of 5 stars

Bought from this company many times to help me when I’ve had tooth infections and very professional service and quick response and quick delivery…I will be using them again and highly recommend

Rated 5 out of 5 stars

They were there when I really needed them. No waiting but they did check all the details thoroughly. I appreciated that. Got what I needed fast, so got better fast.


Company details

  1. Pharmacy

Written by the company

Online Pharmacy and Online Prescription Service


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(1,274)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super service…

Processed and dispatched my order quickly and kept me updated, I was about to go on holiday with a very painful tooth and couldn’t get to my dentist for afew weeks and without their prompt delivery I’d have had a miserable time, very thankful!

1 June 2026
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant and really helpful. Professional too and the website is easy to use. If I get poorly again in the future, they will be the ones I turn to rather than trying to get an appointment with my GP. The medication I received is working already and I feel much better. Thank you so much. 5 stars easily

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, all required information provided with deep knowledge and not rushing at all.
Thanks Bonita for your help. She is amazing pharmacist with lots of products knowledge.

Thanks

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Website easy to navigate

Website easy to navigate, regular updates on delivery status and discreet packaging, i'm super impressed with MyChemistPlus and will definately use them again.

20 March 2026
Rated 1 out of 5 stars

Asking for payment twice!

Asking for payment twice!
Oeder cancelled with no explanation.
Can you trust these people????

11 February 2026
Unprompted review
My Chemist Plus logo

Reply from My Chemist Plus

Dear Reviewer,

Thank you for your feedback. Unfortunately, we have been unable to identify any order or customer record matching the details provided. We have also checked our payment records and cannot see any instance where a customer has been charged twice around the time this review was posted.

If you have placed an order with us, please contact us at admin@mychemistplus.co.uk with your name, order number, or the email address used so we can investigate this properly.

Without further information it is difficult for us to verify the circumstances described, but we would be happy to review the matter and share the outcome here once more details are provided.

Kind regards,
MyChemistPlus Customer Support Team

Rated 5 out of 5 stars

DOCTOR SAID NO, MYCHEMIST SAID YES

NHS dentist appt at least 5 weeks wait (I refuse to
Pay triple for private!) asked doctor but of course said no go to dentist!!! So thank goodness for Mychemist, who believed I knew exactly what I needed.
Only reason not 5 stars is delivery, states order before 3:30 for next day delivery and I should think so at £5.95! However, I ordered before 12pm so well in time of deadline, so delivery next day 😊 BUT didn’t get until Tuesday and had to arrange someone to be there to sign (was not told this prior) and abscess gone from marble to golf ball

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Definitely 5 stars

I have no hesitation in giving 5stars because both the website and order process is very easy but moreover I found them to be extremely accommodating and answered queries quickly
There were really very helpful and thanks

10 October 2025
Unprompted review

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