Website was good easy to find what I was looking for. However didn't get the usual confirmation email and parcel tracking, so went through the process again think purchase hadn't gone through. Now I'v... See more
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Review summary
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A difficult review to write because my experience with Auto Parts was mixed – but the bottom-line is that I would buy from them again because they provided a full no-quibble refund. The product (a fro... See more
Prompt delivery, reasonable pricing, and the lamp was in good condition
I bought an aftermarket Mazda 2 bumper and the bumper was a perfect fit and the service was awesome. I bought the bumper on Monday night and it was ready for pick up on Tuesday afternoon. Pick up in S... See more
Company replied
Company details
- #9 of 13 best companies in Auto Parts Store
- #9 of 14 best companies in Car Accessories Store
Written by the company
My Auto Parts is the online auto parts store of one of Australia's largest importer of genuine, certified and quality aftermarket car parts. All our parts are brand new, in stock and in Australia.
Contact info
Brisbane, Australia
- info@myautoparts.com.au
- www.myautoparts.com.au
3.9
Great
982 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 63% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A good web site,found what i was…
A good web site,found what i was looking for quickly,and delivered fast!
18 September 2024
Reply from My Auto Parts
Thank you, David for the 5-star rating! We are glad that you have enjoyed our services, and we hope you enjoy your new cap part! Until the next one! Cheers!
Well done!
Good price - genuine part - arrived in good condition & in a timely manner with communication all the way through. What more can you ask for? Thanks.
18 September 2024
Reply from My Auto Parts
Thank you, Steve! What an awesome 5-star review! We appreciate it! Hope you are enjoying your new car part and until the next one! Cheers!
My part
My part, a lamp, was well packaged and arrived safe and sound, in a very timely manner.
17 September 2024
Reply from My Auto Parts
Thanks, mate for this amazing review! Enjoy your new car part! Until the next one! Cheers!
Parts as described and work well.
18 August 2024
Reply from My Auto Parts
Thank you so much for this awesome review! We appreciate it! Enjoy your new car part! Until the next one! Cheers!
Easy site to navigate and find parts
Easy site to navigate and find parts. Prices are reasonable. Very prompt delivery.
19 August 2024
Reply from My Auto Parts
Awesome 5-star review from Jethro! Thank you, mate for your feedback we appreciate it! Enjoy your new car parts and until the next one! Cheers!
A great product at a good price and…
A great product at a good price and speedy postage
19 August 2024
Reply from My Auto Parts
Another happy customer! David, your 5-star review means the world to us. Enjoy your new parts! Until the next one! Cheers!
Reply from My Auto Parts
Hi Julee! Thank you so much for this 5-star review! We are thrilled that you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
Fast delivery good company
18 August 2024
Reply from My Auto Parts
Thanks, Mate, for the awesome feedback! Much appreciated! Enjoy your new car part and until the next one! Cheers!
Happy with your service
18 August 2024
Reply from My Auto Parts
Thank you so much, Leonard for this 5-star review! We are thrilled that you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
Don't Hide Prices.
I received my purchase in good time & in good order, as the packaging was very secure & suitable for protecting the radiator.
However, this is Australia, not the USA, so I was quite upset to see what I paid was not the advertised price.
BEWARE HIDDEN TAX COSTS.
18 August 2024
Reply from My Auto Parts
Thank you for your feedback. We're glad to hear that your radiator arrived safely and in good condition. Our packaging is designed to protect your purchases during shipping.
We apologize for any confusion regarding the pricing. While we do include taxes in our advertised prices, it's possible that there may have been a misunderstanding.
Please note that our checkout process clearly outlines all fees and taxes before you confirm your purchase. If you have any further questions or concerns, please don't hesitate to contact our customer service team.
Cheers!
Good product
Good product. Company good to deal with. Delivery was a bit slow but was kept up to date on status.
18 July 2024
Reply from My Auto Parts
Thank you so much for this 5-star review! We are thrilled that you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
Online assistance was good
Online assistance was good
Delivery was timely
Part was as advertised
18 July 2024
Reply from My Auto Parts
Thank you so much Patick for the 5- star review! We are glad you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
easier than going to town and I…
easier than going to town and I received the goods, which seems to be a lottery when buying on fb add's
17 June 2024
Reply from My Auto Parts
Thank you, Trevor for this 5-star review! We truly appreciate it! Enjoy your new car part! Until the next one! Cheers!
As described, quick one piece
Part was quick to arrive came in a bit dodgee package but was all in one piece a little more to protect the part in the box would’ve been better
17 June 2024
Reply from My Auto Parts
Thank you so much for your 5-⭐ review! We truly appreciate it! We apologize that the packaging wasn't more secure. We're always looking for ways to improve our shipping process, and your feedback is valuable. We'll take steps to ensure parts are better protected in the future. Enjoy your new car part! Until the next one! Cheers!
Reply from My Auto Parts
Thank you so much for your 5-⭐ review! We truly appreciate it! Enjoy your new car part! Cheers!
Satisfied
The delivery was very prompt and the price of the item was very reasonable would definitely purchase from here again
17 June 2024
Reply from My Auto Parts
Hi Ian! Thank you for this awesome 5-star review! Enjoy your new car part! Cheers!
I found it very easy to get what I…
I found it very easy to get what I need. The description of the parts are so accurate. Shipping is very quick
17 June 2024
Reply from My Auto Parts
Thank you so much, Neil, for this excellent review! Enjoy your new car part! Cheers!
Reply from My Auto Parts
what an amazing 5-star review! Thank you so much Barry! We appreciate it! We're so glad you have enjoyed our services! Enjoy your new car part and until the next one! Cheers!
Quick & correct part
17 June 2024
Reply from My Auto Parts
Thank you, Andrew for the awesome review! Enjoy your new car part! Cheers!
Reply from My Auto Parts
Thank you, Ross for the 5-star review! We are glad that you have enjoyed our services! Enjoy your new car part! Cheers!
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