Website was good easy to find what I was looking for. However didn't get the usual confirmation email and parcel tracking, so went through the process again think purchase hadn't gone through. Now I'v... See more
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Company details
- #9 of 13 best companies in Auto Parts Store
- #9 of 14 best companies in Car Accessories Store
Written by the company
My Auto Parts is the online auto parts store of one of Australia's largest importer of genuine, certified and quality aftermarket car parts. All our parts are brand new, in stock and in Australia.
Contact info
Brisbane, Australia
- info@myautoparts.com.au
- www.myautoparts.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 63% of negative reviews
Typically replies within 1 month
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Reply from My Auto Parts
A genuine part
A genuine part, promptly delivered at a reasonable price. I found examples of what I was after cheaper elsewhere, but I paid extra for genuine, from a local company, because I will always support Australian companies who employ Aussies.

Reply from My Auto Parts
I got what I paid for
I got what I paid for. The box was looked like it has just arrived from a war zone when it arrived at my house. Thank God the side view mirror was still intact.

Reply from My Auto Parts
The trusted store for purchasing the auto parts
Recently, I bought a “Tail Lamp Passenger Side Certified Suits Mitsubishi Magna TH/TJ Sedan 7/2000 To 5/2003”. The product is new with the excellent conditions, and it arrived on time with the professional package.
It has already replaced into my car and works very well, much appreciated for your great service!

Reply from My Auto Parts
Excellent service
Good product. Fit the car perfectly. Great price. Excellent service.

Reply from My Auto Parts
Super fast delivery to Perth
Super fast delivery to Perth. Ordered a headlamp on Wednesday, item arrived on Friday.

Reply from My Auto Parts
Good Experience
Product delivered without fuss and perfectly described as ordered. Good price.

Reply from My Auto Parts
Not quite right
Not quite right. Cheap nasty plastic. Hose fittings different size rom original. Lid is suspect.

Reply from My Auto Parts
Work well
Quick delivery. Item was as described. The connecting lugs are a bit flimsy but it stays, on and no problems so far.

Reply from My Auto Parts
Thanks guys ,great work
Thanks guys ,great work. Not everything goes right the first time,great communication and prompt delivery

Reply from My Auto Parts
Driver's side Reverse Light
Part I ordered was exactly as described, mechanic installed it today and works perfectly. Thank you!

Reply from My Auto Parts
Part great and exacting as described
Part great and exacting as described. Delivery was slow got lost an Airport.
Thank you

Reply from My Auto Parts
Was not really impressed as the part i…
Was not really impressed as the part i ordered arrived broken and I'm now still waiting for the new part to be delivered!

Reply from My Auto Parts
Professional staff, fast delivery
Professional, friendly staff, good price for my item. Impressed with next day delivery, packing excellent

Reply from My Auto Parts
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