J’habite à New York et c’est grâce à ce site que j’ai pu acheter enfin des “coquillettes aux œufs Lustucru”après plus de dix ans de recherches et expériences infructueuses. I live in New York and it’... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Because the Department or Agriculture broke into my package and remove all contents. So I received an empty box! You should tell overseas buyers from the United States that you can’t deliver there do... See more
Company replied
I called on Customer Service first, making sure my items were available. Alain was prompt, so helpful and kind. He communicated in English to make it simpler for me. I was able to order every item I r... See more
Company replied
This was my second order placed here and it was fabulous. The products arrive in great condition and with far out expiration dates, which means you can order (some products) a bit early for future gif... See more
Company replied
Company details
Written by the company
Find here a selection of French products : Traditional Food, Wines, Champagnes, Cosmetics, Decoration, Vintage.... | We ship worldwide | Discover each month our Novelties, News, French Recipes & Culinary Tips
Contact info
9 RUE DES FRANCHES, 17290, LE THOU, France
- 0620630649
- contact@my-french-grocery.com
- www.my-french-grocery.com
4.4
Excellent
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from My French-Grocery - Your Online French Supermarket
Thank You ! :)
I have not received my order.
8 May 2026
Reply from My French-Grocery - Your Online French Supermarket
Hello, sorry, but the package was not delivered by USPS because the address was incorrect. Regards
Ordering
Finding and ordering the products was easy, notification about orders and shipping was transparent, the items were shipped swiftly and carefully packed.
29 April 2026
Reply from My French-Grocery - Your Online French Supermarket
Thank You ! :)
Correct items that were hard to find
The items all arrived as promised and I am glad to be able to find them from an online retailer while living abroad.
24 March 2026
Reply from My French-Grocery - Your Online French Supermarket
Merci ! :) :)
Reply from My French-Grocery - Your Online French Supermarket
Thank You ! :)
Reply from My French-Grocery - Your Online French Supermarket
Thank you ! :)
My French-Grocery is Very Good
This firm ships French products to the USA and has good communication with those customers.
24 January 2026
Reply from My French-Grocery - Your Online French Supermarket
Thank You ! :)
Reply from My French-Grocery - Your Online French Supermarket
Thank You ! :)
Reply from My French-Grocery - Your Online French Supermarket
Thank you ! :)
Great products—-Fast international…
Great products—-Fast international shipping—-Satisfying transaction—-Thanks!
3 December 2025
Reply from My French-Grocery - Your Online French Supermarket
Thank you ! :)
My order was stopped by customs and…
My order was stopped by customs and never arrived.
I hope I get my money back
3 December 2025
Reply from My French-Grocery - Your Online French Supermarket
hello, here is the last update : Tuesday, 12/23/25
9:45 AM
At local FedEx facility
TEMECULA, CA
no problem concerning US Customs. Best regards
Reply from My French-Grocery - Your Online French Supermarket
Thank You !
The French prosecutor are amazing and fresh
Add more French prosecutor on the website and make the shipment faster أضف المزيد من العلاقات العامة الفرنسية
20 September 2025
Reply from My French-Grocery - Your Online French Supermarket
Thank you !
Shipping is very expensive
Shipping is very expensive. And I still do not have my package after over a month after billing. I can't comment on any product as I did not receive them. Most likely fault of the shipping company but very annoying ...
23 August 2025
Reply from My French-Grocery - Your Online French Supermarket
Hello, sorry about this. most of parcels are delayed since new US customs rules :(
Reply from My French-Grocery - Your Online French Supermarket
Thank you ! :)
I never received my package
I never received my package. I got a notification that it was destroyed before delivery.
30 July 2025
Reply from My French-Grocery - Your Online French Supermarket
hello, sorry about this, i asked UPS for an investigation
Everything came broken or squished this…
Everything came broken or squished this time. One box was packaged well and the other had all flattened bread.
18 July 2025
Reply from My French-Grocery - Your Online French Supermarket
Hello Robin, sorry about this. i will make a claim at UPS, can u please send me some pics of the broken products ? Alain
Perfect if you want some French cheese
I've read so many bad reviews about this store and I can't relate to a single one. The shipping process was fast and the product came in a perfect condition.
12 February 2025
Unprompted review
Reply from My French-Grocery - Your Online French Supermarket
thank you ! :)
Reply from My French-Grocery - Your Online French Supermarket
thank you ! :)
wonderful servic thank you
8 July 2025
Reply from My French-Grocery - Your Online French Supermarket
Thank you ! :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.