I had a good experience with MX Estates during my tenancy. Masud was always polite, professional and easy to communicate with. When I was moving to my new home, he provided my landlord referen... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been renting with Mx Estate Ltd for the past three years and my experience has been very positive. The staff are always respectful, helpful, and quick to respond whenever there is an issue in... See more
Company replied
I am so incredibly grateful to Masud and his team for being so incredibly helpful and going above and beyond in order to support my neurodivergent daughter with her move, and for responding... See more
Company replied
I have spent 6 months struggling with my housing situation, but with the help of Mx Estates I’ve found a lovely home and the whole process was easy and stress-free! The staff are so kind and very quic... See more
Company replied
Company details
Written by the company
Guarantee your rent with Mx Estates. We offer landlords peace of mind through secured rental income and specialist property management.
Contact info
130 Plough Road, SW11 2AA, London, United Kingdom
- 020 7205 2544
- info@mxestates.co.uk
- www.mxestates.co.uk
4.8
Excellent
56 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Such an amazing experience
I moved in with MX Estates last month and honestly they have gone above and beyond. They helped me with moving all of my belongings from my old property to the new one and helped set everything up. They also respond to all queries quickly. Always on hand to help with any handy work that I need in the property. The team are super friendly, kind and very family oriented. They treat you like part of their family. Honestly really happy with my home and with the team managing it.
16 May 2025
Unprompted review
Reply from Mx Estates Ltd
Dear Jennifer,
Thank you so much for your wonderful review and for sharing your experience.
We're delighted to hear that you've settled into your new home and that our team was able to make your move as smooth and stress-free as possible. From helping with your belongings to responding quickly to any queries or maintenance requests, we're committed to providing a level of service that goes beyond expectations.
It's especially rewarding to hear that you felt welcomed and supported by the team. We genuinely believe in treating everyone with care, respect, and compassion, and we're so pleased that this has been reflected in your experience.
Thank you for placing your trust in MX Estates. We wish you many happy years in your new home and look forward to continuing to support you whenever you need us.
Kind regards,
**The MX Estates Team**
I had a fantastic experience with Mx…
I had a fantastic experience with Mx Estates for a year. The team was always professional, responsive, and helpful whenever I had any queries or maintenance requests. The move-in process was smooth, and they ensured the property was in great condition. Throughout my tenancy, communication was clear, and any issues were resolved promptly. Moving out was just as hassle-free. I am really great full with the whole team!
8 February 2025
Unprompted review
Reply from Mx Estates Ltd
Dear Felipe,
Thank you so much for your wonderful review and for taking the time to share your experience.
We're delighted to hear that you had such a positive experience with MX Estates throughout your tenancy. From the move-in process to the end of your tenancy, our goal is to provide a professional, responsive, and hassle-free service, so it's fantastic to know that we met your expectations.
We're especially pleased that our team was able to communicate clearly and resolve any maintenance requests promptly. Your kind words are a credit to the whole team and motivate us to continue delivering the highest standards of service.
Thank you once again for your trust and support. We wish you all the very best for the future, and you're always welcome back to MX Estates.
Kind regards,
**The MX Estates Team**
A place of transformation located in the centre of it all
I have lived at 12 Leinster gardens for almost 11 months. It has been a location of much transformation in my life. I will always remember how much it means to me.
I was welcomed warmly and always greeted politely by staff and fellow house dwellers, and all my problems were quickly resolved by the staff who never seem to take a break.
Thanks guys I am truly grateful for my experience here 🙏
17 February 2025
Unprompted review
Reply from Mx Estates Ltd
Dear Ivabiva,
Thank you so much for your heartfelt review and for sharing your experience with us.
We're truly honoured to hear that your time at 12 Leinster Gardens has been such a meaningful chapter in your life. Knowing that you felt welcomed, supported, and well cared for throughout your stay is exactly what we strive to achieve for everyone we work with.
It's wonderful to hear that our team was able to respond quickly whenever you needed assistance. Creating a safe, welcoming, and well-managed environment is at the heart of everything we do, and your kind words are a great encouragement to us all.
Thank you for placing your trust in MX Estates. We wish you every success and happiness in the future, and we're grateful to have been part of your journey.
Kind regards,
**The MX Estates Team**
Absolutely rubbish
Absolutely rubbish. They violated my rights and tried to call the police on me making all types of allegations which were lies. The police had to advise them of the law.
They let themselves into the home amd changed the locks whilst my children and I were in the home and refused to give me a key.
I got pictures and emails to prove their violations. This will not go unheard or challenged.
Shame on you, giving the nature of the services you provide to local councils to vulnerable families experiencing homelessness.
31 December 2024
Unprompted review
Is great am actually lost for words the…
Is great am actually lost for words the space is enough is clean and everything set in the right places I recommend anyone to get in touch
13 December 2024
Unprompted review
Reply from Mx Estates Ltd
Dear Kylo,
Thank you so much for your fantastic review and for your recommendation.
We're delighted to hear that you're so pleased with your accommodation and that you found it clean, spacious, and well prepared. Providing high-quality homes that our residents are happy to live in is something we take great pride in.
Your kind words and recommendation mean a great deal to the entire MX Estates team. Thank you for your trust and support—we wish you every happiness in your home and are always here if you need us.
Kind regards,
**The MX Estates Team**
My experience with the MX State Agency…
My experience with the MX State Agency has been nothing short of exceptional. From the moment I engaged with their team, I was impressed by their professionalism, efficiency, and commitment to excellence.
Thanks to the MX State Agency, I was able to resolve my issue efficiently, saving both time and effort.
I wholeheartedly recommend the MX State Agency to anyone in need of reliable and top-notch services. They are a model of excellence, and I am confident they will continue to serve the community with distinction.
30 May 2024
Unprompted review
Reply from Mx Estates Ltd
Dear Fidan,
Thank you so much for your outstanding review and for your recommendation.
We're truly grateful for your kind words and delighted to hear that your experience with MX Estates was exceptional from start to finish. Our team is committed to providing a professional, efficient, and reliable service, so it's incredibly rewarding to know that we were able to resolve your issue quickly while making the process as smooth as possible.
Your feedback is greatly appreciated by the entire team and motivates us to continue delivering the high standards that our clients deserve.
Thank you once again for your trust and support. We look forward to continuing to assist you whenever you need us.
Kind regards,
**The MX Estates Team**
Very professional and accommodating…
Very professional and accommodating always responsive to emails watts app messages.
Would recommend 100 percent.
Thank you .
18 July 2024
Unprompted review
Reply from Mx Estates Ltd
Dear Robert,
Thank you so much for your fantastic review and for your recommendation.
We're delighted to hear that you found our team professional, accommodating, and responsive. Maintaining clear communication and responding promptly to emails and WhatsApp messages are key parts of the service we strive to provide, so it's wonderful to know this has been your experience.
Your support and recommendation mean a great deal to the entire MX Estates team. Thank you for placing your trust in us—we look forward to continuing to assist you in the future.
Kind regards,
**The MX Estates Team**
The place is so nice to live and the…
The place is so nice to live and the staff help you they are a really nice lot of positive
13 February 2024
Unprompted review
Reply from Mx Estates Ltd
Dear Mariatu,
Thank you so much for your lovely review.
We're delighted to hear that you're enjoying living in one of our properties and that you've had such a positive experience with our team. We work hard to provide safe, comfortable homes alongside a friendly, supportive, and responsive service, so it's wonderful to know that this has made a difference.
Your kind words mean a great deal to everyone at MX Estates. Thank you for your trust and support—we truly appreciate it and look forward to continuing to assist you whenever you need us.
Kind regards,
**The MX Estates Team**
I was housed into mx estates during…
I was housed into mx estates during rough times. The landlord is incredibly down to Earth and is willing to compromise. He has helped me through a lot and is continuously positive. The team in general down to repairs or enquires are straight on top of everything. Would definitely recommend them!!
12 February 2024
Unprompted review
Reply from Mx Estates Ltd
Dear Tayshan,
Thank you so much for your wonderful review and for your recommendation.
We're truly grateful for your kind words and are delighted that we were able to support you during a challenging time. Providing compassionate, understanding, and professional support is at the heart of what we do, and it's incredibly rewarding to know that our team has made a positive difference to your experience.
We're also pleased to hear that our maintenance and support teams have been responsive and helpful. Delivering reliable service and resolving issues promptly are priorities for everyone at MX Estates.
Thank you once again for your trust and support. We wish you all the very best, and we're always here if you need us in the future.
Kind regards,
**The MX Estates Team**
Amazing Experience staying here
Amazing Experience staying here, could not complain at all. Landlord was very hospitable, polite and welcoming.
5 April 2023
Unprompted review
Reply from Mx Estates Ltd
Dear Maria,
Thank you so much for your wonderful review.
We're delighted to hear that you had such a positive experience during your stay and that you felt welcomed and well looked after. Providing a safe, comfortable, and well-managed home, together with a friendly and professional service, is something we take great pride in.
Your kind feedback means a great deal to the entire team. Thank you for your trust and support, and we wish you all the very best for the future.
Kind regards,
**The MX Estates Team**
…My great experience
My first encounter with MX Estate is through one of the most experienced and humble mam i have ever met,Mr Mosud,who welcome me and gave all the assistance i needed as a disabled person.
He's so humble and respectful no matter what tribe and religion you choose, he's just down to earth.
I hope this kind of hospitality continue here but my experience for now is great.
15 November 2022
Unprompted review
Reply from Mx Estates Ltd
Dear Ayodele,
Thank you so much for taking the time to share your experience and for your kind words.
We're delighted to hear that your first experience with MX Estates was such a positive one. Providing a welcoming, respectful, and inclusive service to everyone we support is at the heart of what we do, and we're especially pleased that you felt well supported and assisted throughout your experience.
Your comments about Masud mean a great deal to the entire team. We believe that every individual should be treated with dignity, compassion, and respect, regardless of their background or circumstances, and we're proud that this was reflected in the service you received.
Thank you once again for your trust and encouragement. We look forward to continuing to provide you with the same high standard of care and support.
Kind regards,
**The MX Estates Team**
Big thanks to mx estates
Big thanks to mx estates, helped me out a lot in hard times, will always go the way xtra mile without hesitation, very understanding and helpful, thanks a lot
Recommend to all
31 March 2023
Unprompted review
Reply from Mx Estates Ltd
Dear Iliyan,
Thank you so much for your wonderful review and for your recommendation.
We're truly grateful for your kind words and delighted that we were able to support you during a difficult time. Our team is committed to providing compassionate, reliable, and professional support, and we're always happy to go the extra mile to help those who need us.
Your recommendation means a great deal to everyone at MX Estates and motivates us to continue delivering the highest standard of service.
Thank you once again for your trust and support. We wish you all the very best and are always here if you need us in the future.
Kind regards,
**The MX Estates Team**
Thanks a lot Mx Estates you guys are so…
Thanks a lot Mx Estates you guys are so amazing if i wasn’t for u people i don’t know were are i am now
29 March 2023
Unprompted review
Reply from Mx Estates Ltd
Dear Brigitte,
Thank you so much for your heartfelt review and your kind words.
Knowing that we were able to support you during such an important time means a great deal to the entire team. At MX Estates, we are committed to helping people with compassion, understanding, and professionalism, and we're delighted that we could make a positive difference for you.
Your trust and appreciation are truly valued. Thank you for allowing us to be part of your journey, and we wish you all the very best for the future. Please remember that we're always here if you ever need us.
Kind regards,
**The MX Estates Team**
Staff had Amazing hospitality and…
Staff had Amazing hospitality and always made sure my safety was priority.
20 March 2023
Unprompted review
Reply from Mx Estates Ltd
Dear Aliya,
Thank you so much for your wonderful review.
We're delighted to hear that you experienced the hospitality and care that our team strives to provide every day. Ensuring the safety and wellbeing of the people we support is one of our highest priorities, so it's especially rewarding to know that you felt safe and well looked after throughout your experience.
Your kind feedback means a great deal to the entire team. Thank you for your trust and support—we truly appreciate it and look forward to assisting you again in the future.
Kind regards,
**The MX Estates Team**
Top Team!
Nothing but amazing words for Masud & his team. Always extremely helpful and willing to go above and beyond for their clients!
10 March 2023
Unprompted review
Reply from Mx Estates Ltd
Dear Khepi,
Thank you so much for your fantastic review and your kind words.
We're delighted to hear that you had such a positive experience with Masud and the rest of the team. Going above and beyond for our clients is something we genuinely strive for every day, so it's incredibly rewarding to know that this made a difference to your experience.
Your support and recommendation mean a great deal to all of us at MX Estates. Thank you for placing your trust in our team—we look forward to assisting you again whenever you need us.
Kind regards,
**The MX Estates Team**
Mr Masud has helped me in so many ways…
Mr Masud Rashid has helped me in so many ways and I'm so grateful
10 March 2023
Unprompted review
Reply from Mx Estates Ltd
Dear Remaine,
Thank you so much for your kind review.
We're delighted to hear that Masud was able to support you and make a positive difference. At MX Estates, we're committed to helping people with professionalism, understanding, and genuine care, and it's wonderful to know that your experience reflected these values.
Your feedback means a great deal to the entire team. Thank you for your trust and support—we truly appreciate it and wish you all the very best for the future.
Kind regards,
**The MX Estates Team**
Much appreciated…
I was in a really hard position and I got to say I was dreading the process but this man Mr Masud Rasid is amazing, my family and I are so grateful for help and I got to say dedication he gave this stranger to help solve my problems
5 stars
3 March 2023
Unprompted review
Reply from Mx Estates Ltd
Dear San,
Thank you so much for your heartfelt review and for taking the time to share your experience.
We're incredibly grateful for your kind words about Masud and the support you received. Helping individuals and families through challenging circumstances with compassion, professionalism, and dedication is at the heart of what we do, so it's wonderful to know that our efforts made a positive difference for you and your family.
Your trust and appreciation mean a great deal to the entire MX Estates team. Thank you once again for your support, and we wish you and your family all the very best for the future.
Kind regards,
**The MX Estates Team**
MX Estates - Wish I had known about you sooner!
Very professional from start to finish. Was made to feel at peace and reassured by the level of service I received. Will definitely recommend MX Estates to all my family & friends. Thanks again for helping me out guys! Much appreciated!
10 February 2023
Unprompted review
Reply from Mx Estates Ltd
Dear Omar,
Thank you so much for your fantastic review and for your recommendation.
We're delighted to hear that you had such a positive experience with MX Estates from start to finish. Providing a professional service while ensuring our clients feel reassured and supported throughout the process is something we take great pride in.
Your kind words and willingness to recommend us to your family and friends mean a great deal to the entire team. Thank you for placing your trust in us—we're grateful we could help.
We look forward to assisting you again whenever you need us.
Kind regards,
**The MX Estates Team**
MX Estates definitely have a passion…
MX Estates definitely have a passion for what they do and you can tell that they love their job and the services they provide. Highly recommended.
7 March 2023
Unprompted review
Reply from Mx Estates Ltd
Dear William,
Thank you so much for your wonderful review and recommendation.
We're delighted to hear that our passion and commitment to delivering a high standard of service came through in your experience. At MX Estates, we genuinely care about the people we work with, and we're proud to provide a professional, reliable, and personable service every day.
Your kind words mean a great deal to the entire team and motivate us to continue delivering the best possible experience for our clients.
Thank you once again for your support. We look forward to assisting you again in the future.
Kind regards,
**The MX Estates Team**
One of the greatest estate agents out…
One of the greatest estate agents out there, treats you like family and helps you out on a personal level by understanding your needs.
Recommend to all - Hats off to the whole team!!!
6 March 2023
Unprompted review
Reply from Mx Estates Ltd
Dear Mohammad,
Thank you so much for your incredible review and recommendation.
Your kind words mean a great deal to the entire team. We believe that building genuine relationships with the people we work with is just as important as providing a professional service, so it's wonderful to hear that you felt supported and understood throughout your experience with us.
Understanding each person's individual needs and going the extra mile to help is at the heart of everything we do, and we're delighted that this was reflected in the service you received.
Thank you once again for your trust and support. We truly appreciate your recommendation and look forward to continuing to assist you in the future.
Kind regards,
**The MX Estates Team**
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.