MXBITS Reviews 

12
•
TrustScore 3.5 out of 5

3.5

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Company details

  1. Motorcycle Parts Store
  2. also in
  3. Motorcycle Shop

Written by the company

At MXBITS we've got everything your motorcycle needs, covered. Whether it be a new throttle for your electric Sur-Ron bike to an air filter for your KTM petrol bike, we do it all and always at the unbeatable low prices we're proud of.


Contact info

3.5

Average

TrustScore 3.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.5

All reviews

(12)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

blocked me from buying from ebay…

blocked me from buying from ebay because I have some learning difficulties and asked for help with items instead of helping me. then deleted my account from the website and I had to make another. now I have to worry about buying parts elsewhere to help me with my hobby which helps us get through disabilities. I think its wrong!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Updated review

I initially ordered a part from here and didn’t receive it, USPS isn’t the most reliable shipper so I cannot for certain say where the error occurred bc between royal mail, usps and sender who knows what exactly happened. There were some communication issues which may have been a cultural misunderstanding I was really frustrated and disappointed and felt like I wasn’t offered any concessions for my missing part. Upon leaving my poor review I was contacted immediately by this company and offered a refund they immediately wanted to make it right. In conclusion it was a huge misunderstanding I think both my self and the person helping me were frustrated which led to the communication issues. Even after the bad review they were kind enough to offer a refund / peace of mind so for that I am extremely grateful, still awaiting the refund to post to my account but given its international and holidays I’m guessing it’s gonna take some time to process, but it does say refunded on the shop app. Overall, I feel much better about the whole thing , feel I did get competent customer service, they stand behind their business and as long as you don’t lose your cool, that they are reliable and trustworthy to work with, if for some reason I don’t get my refund I will re- update my review lol

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Paid for expedited shipping through Shop and waited 2 1/2 weeks then they said it was delivered and it wasn’t. Now I can’t get a hold of them.

20 August 2025
Unprompted review
MXBITS logo

Reply from MXBITS

Hi Douglas, I assume you haven't received our response to your previous email 6 days ago so assumed we have ignored you. We also have a telephone number and WhatsApp number displayed online.

For future customers this review is false, Douglas is in the USA while we are a UK based company so shipping does take a little longer but certainly not the time frame claimed here.
Order placed: 02/08/25 20:06
Order shipped: 03/08/25 09:52
Order attempted delivery: 13/08/25
Customer first email received: 15/08/25 01:48
Our response: 09:12

After our response of a tracking link showing a delivery attempt you haven't responded and instead sent another email 2 hours ago (1am UK time) and left us a 1-star review.

Rated 5 out of 5 stars

best place for parts

Bought a good few parts of them , everything been spot on and very fast delivery, went out there way to get parts to me next day , best place I’ve delt with for parts ,

Thanks for sorting me out mxbit appreciate use 🙌🙏

18 February 2025
Unprompted review
Rated 5 out of 5 stars

KTM 350 excf cooling fan kit

I purchased a radiator cooling fan kit on the eBay shop for my KTM350excf , initially I messaged the company for clarification to see if it would fit my model year , I had a reply with a few minutes and the correct fitment was established, I ordered on Monday afternoon and my order was at my door at lunchtime the following day , fully tracked , absolutely amazing service from start to finish , genuinely my best buying experience on eBay to date, honestly couldn’t recommend this company highly enough, I very seldom leave feedback but I’m so pleased with how I’ve been dealt with felt a glowing review is only right , well done guys , keep doing what your doing

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience

Made a mistake on my order , problem was sorted a lot faster then I thought kept up to date through emails quality of parts are very good will 100% use again

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Mxbits.com is in my top 5 parts…

Mxbits.com is in my top 5 parts websites for my Surron. The JXR parts are of very good workmanship, the customer service is top and fast in shipping. I highly recommend if you are looking for quality parts. Thank you very much Mixbits!

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Quick replies and helpful replies. Ordered a couple of items from them and they all have been received before the estimated delivery date. Only allows to give 5 stars max but would be 10 if I could!

20 April 2024
Unprompted review

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