Have two DVD players and want to watch some old favourite. Streaming is charging and more expensive than buying bundles on Music Magpie. All DVD’s arrive quickly and great condition using royal mail.... See more
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musicMagpie is the fast, easy and FREE way to get cash for your Mobile Phones, Tech, CDs, DVDs, Games and Books!
Start Selling Sell Mobile PhonesWritten by the company
United Kingdom
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The whole process of selling my phone to Music Magpie was quick and smooth and I received payment within the hour after handing it in to Timpson’s. Job done, and offer price was reasonable, so I have no complaints on their service

Reply from musicMagpie
Dropped my phone off at Timpson and the money was in my account within 15 minutes. They are the only one of these types of traders I will use. I’ve had money knocked off for no reason with others and another just didn’t respond despite my phone being with them. Would recommend music magpie though.

Reply from musicMagpie
Great condition product at a good price and item was delivered very soon after the order was placed.

Reply from musicMagpie
One of the discs in the double album was loose or came loose in transit marking it up .its rare but happened also one cd case was cracked which i had to change again rare
Great way to get rid of unwanted items. Easy set up, postage and money paid quite quickly. Thank you

Reply from musicMagpie
Royal Mail delivered my item on Monday special delivery and had no response from music magpie to confirm receipt or when I will receive payment. No telephone number to call and the support email is slow in coming back to you only to say you must have used a different courier than the label you sent us which is not the case. Tracking my parcel with Royal Mail confirms all delivered and signed for by music magpie , still in limbo and don’t know what is happening
Great selection of CD and DVD to choose from good quality and low prices. Items dispatched quickly and securely wrapped / packed for post . Highly recommended seller. First class.

Reply from musicMagpie

Reply from musicMagpie
always send goods out on time and are packed carefully so as not to damage any goods sent out and you always have a great choice of items to pick for at great prices

Reply from musicMagpie
Awful service. Evri (who are the worst delivery service) stole my package worth over £40 and music magpie said it can't refund me. Rip off merchants.
Bought two items and only three arrived. Advised them and questioned where it was. Still waiting for a response from them, when I contact them to enquire further they just say your query has been updated and do not respond further. Second time in six weeks they have not delivered an item. It is obvious they are advertising items for sale which are not in stock but still taking the money for.
best customer service i have ever had anywhere, never had a problem with them and i have recommended musicmagpie to a few friends now!!

Reply from musicMagpie
didn’t receive my order and they refused a refund.
Selling my phone through the website which was easy, you are asked about the condition and mine was immaculate as it has had a glass screen protector and armour case since brand new. Then it is valued to the condition which was £75. Took a week for them to receive it , then receive an email that it is worth £7.50 because the microphone sounds a little off. It recorded and played sound perfectly before sent as I recorded bird sounds and played back was crystal clear. I believe this company just wants your product as cheap as possible. They are a waste of time and will never use them again
Ordered phone but package was delivered 3 days late but only the charger arrived I've contacted Music Magpie with photos but haven't heard anything. Very frustrated!

Reply from musicMagpie

Reply from musicMagpie
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