Musicline Musicals Reviews 

776
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We are performing Pirates of the Curry Bean as our Year 6 show, and along with licenses have bought props - with just a week to go. The website is easy to navigate and our order arrived within 2 worki... See more

Company replied

Rated 5 out of 5 stars

Sarah was superfast with her response to my queries. Excellent customer service. She was accommodating with regard to our international payment issues. Our educators were super impressed with the sp... See more

Company replied

Rated 3 out of 5 stars

We were not notified in advance that we would be charged import fees for the physical materials that we ordered. We order from companies in the U.S. all the time and are never charged import fees. Eve... See more

Company replied

Rated 5 out of 5 stars

I have used Musicline for Christmas plays for over 10 years now. Being a Primary Music teacher in an international school in Cyprus, the purchase and instant download facility is perfect for me. It's... See more

Company replied

Company details

  1. Music Publisher
  2. Children's Theater
  3. Performing Arts Group
  4. Performing Arts Theater
  5. Theater Company

Written by the company

For over three decades, Musicline has cemented its reputation as a premier supplier of musical stage works, catering to both schools and theatre groups. Although our roots are in the United Kingdom, we proudly serve a global clientele through our website: https://www.musiclinedirect.com/


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

776 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(776)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Music

Great Music, thank you for your service

28 November 2025
Unprompted review
Musicline Musicals logo

Reply from Musicline Musicals

Thank you, Carly. We're glad you're enjoying it.

Rated 3 out of 5 stars

Error in processing

Process was easy enough but when I entered all my card details it said there was an error and the transaction had not been completed, to try again. Luckily I was too busy as when I returned later to try again I had an email to say the transaction had gone through and the items were being processed, so I didn't pay twice.

7 November 2025
Unprompted review
Musicline Musicals logo

Reply from Musicline Musicals

Thank you for your feedback. Unfortunately, there was a rare blip with our payment gateway at the time you placed your order. We're glad to hear your order went through in the end. Thanks again.

Rated 5 out of 5 stars

Very easy website to navigate

Very easy website to navigate. Ordering is simple and straight forward. Goods delivered quickly and downloads instantly available. Highly recommend

26 October 2025
Unprompted review
Musicline Musicals logo

Reply from Musicline Musicals

Thank you so much for your lovely review! 😊 We’re delighted to hear you found our website easy to use and that your order and downloads arrived quickly. Your feedback means a lot to us. Thanks!

Rated 5 out of 5 stars

Fast and easy once you choose

It was easy once I was able to narrow it down to the musical that best fit our student population and community. Ordering was quick efficient and easy. All the new videos and sing along track make it simple for students to practice throughout the day.

18 September 2025
Unprompted review
Musicline Musicals logo

Reply from Musicline Musicals

Thank you so much for your kind words. We're delighted to hear that the ordering process was smooth and that the new 'Dance it!' videos and 'Sing it!' tracks are helping your students practise easily throughout the day. That's exactly what we aim for!

Rated 5 out of 5 stars

At first glance...From the very first moment that I…

From the very first moment that I started browsing your website, all information that one would require was available. It wasn't necessary to request any extra information; which made it great. Especially the summary stating the leading rolls, number of songs, etc. Well done for a great lay out where all the necessary information is visible at first glance.

25 September 2025
Unprompted review
Musicline Musicals logo

Reply from Musicline Musicals

Thank you so much for your lovely feedback! We're really glad you found our website clear and easy to use. We've worked hard to make sure all the key details are right where you need them. Your comments mean a lot to us! 😊

Rated 4 out of 5 stars

It was a pleasure using Musicline. as…

It was a pleasure using Musicline as everything went smoothly with the order and the response was swift and accurate. I have used Musicline many times and always the experience has been hassle free.

2 September 2025
Unprompted review
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Reply from Musicline Musicals

Thanks for leaving a review, William.

Rated 5 out of 5 stars

Purchase and Download are a snap

Even when the company was on vacation I was able to purchase and download digital materials almost immediately.
Thanks for setting that up!

28 August 2025
Unprompted review
Musicline Musicals logo

Reply from Musicline Musicals

Thank you for your feedback, Lori :)

Rated 5 out of 5 stars

A helpful and efficient customer…

A helpful and efficient customer service representative enabled me to order what I needed over the phone.
Confirmation email and invoice received soon after.
Very pleased with the service.

17 June 2025
Unprompted review
Musicline Musicals logo

Reply from Musicline Musicals

Thanks for leaving such great feedback :)

Rated 5 out of 5 stars

Repeat Customer

Simple, straight-forward and high quality resources for the non-musically minded.

29 May 2025
Unprompted review
Musicline Musicals logo

Reply from Musicline Musicals

Thanks, SB! We're glad you found everything nice and easy :)

Rated 5 out of 5 stars

Simple ordering process

Simple ordering process, the order form was very clear to ensure we ordered our exact requirements

3 June 2025
Unprompted review
Musicline Musicals logo

Reply from Musicline Musicals

That's great, Jan. Thanks for taking the time to let us know about your positive experience.

Rated 5 out of 5 stars

Instant download!

Excellent - instant availability of download link!

2 June 2025
Unprompted review
Musicline Musicals logo

Reply from Musicline Musicals

Thank you so much for your great feedback, Sam.

Rated 4 out of 5 stars

Helpful service.

Thanks for your help.

27 May 2025
Unprompted review
Musicline Musicals logo

Reply from Musicline Musicals

Many thanks for your review, Rowan.

Rated 5 out of 5 stars

Everything was great

Everything was great, super fast delivery and great quality props!

15 May 2025
Unprompted review
Musicline Musicals logo

Reply from Musicline Musicals

That's brill, Natialie! Glad you like them!

Rated 5 out of 5 stars

Quick easy an clear!

Quick easy and clear!

Thank you for making my job easier!

15 May 2025
Unprompted review
Musicline Musicals logo

Reply from Musicline Musicals

Thanks what we're here for! Thanks for your feedback.

Rated 5 out of 5 stars

Simple to use and lots of info re shows…

Simple to use and lots of info re shows and the different bits we might need. We are a returning customer and always find shows great.

19 May 2025
Unprompted review
Musicline Musicals logo

Reply from Musicline Musicals

Thank you so much for your kind words and for coming back to us! We're thrilled you find everything easy to use and helpful. Thanks, Karen!

Rated 5 out of 5 stars

Great Service from start to finish

Ordering of the items online from start to finish was easy to use and delivery of downloadable items were emailed on the same day. Great service.

9 May 2025
Unprompted review
Musicline Musicals logo

Reply from Musicline Musicals

Thank you so much for your kind words! We're thrilled to hear the ordering process was smooth and that you received your downloads promptly. We really appreciate your support! 😊

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