This place has the most beautiful music boxes with a ton of song and customization options. They are very fast with shipping also. We exchanged our original box for one more suited for the recepient a... See more
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Review summary
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Always the most helpful and courteous online shopping experience. Great prices and discount codes, which they share with their customers. Music Box Attic is my go-to for gift giving . I'll never go... See more
Excellent service. Beautiful music box. Exceeded our expectations. Thank you for this beautiful piece of art you created for our daughter. You kept every promise you made. I definitely will recommend... See more
I purchased the hummingbird music box for a very dear friend who lost her son. She was very happy to receive this gift and loves it very much. Ordering was easy, and there was a wonderful selection o... See more
Company details
Information provided by various external sources
Music Box Attic has been a leading online retailer for musical gifts since 1999, we have been focused on delivering superior customer experience and top quality musical gifts. We are a BBB-(A+-)Accredited business. We are experts in creating high end, beautiful and one of a kind musical gifts. From mechanical movements of all sizes to custom any tune digital modules, music boxes with LCD Screens to show personalized videos, custom engraving and gift wrap we can offer any personalization you can think of. Your orders are 100% guaranteed in Full, no questions asked, return or exchange and help is always a click away.
All orders ship Free
Written by the company
- We are now shipping all orders via USPS Priority Services for Free
- Visit www.musicboxattic.com and get the most unique custom made gifts and don't pay a penny for shipping, ever, always free. Expedited services and international shipping do not apply.
100% GUARANTEE
Unmatched Industry Guarantee From Music Box Attic
Music Box Attic is the only online musical gifts store that provides a 100%, no questions asked, no hassle, 100% ONE YEAR (365 day) guarantee. You can return or exchange your product at any time for a full refund. Some restrictions on custom made products may apply, but we will still work with you and do absolutely everything to make sure you are happy, check out all of these amazing 5 star reviews.
Contact info
8511 Canoga Ave. #B, 91304, Canoga Park, United States
- 866-MBATTIC
- help@musicboxattic.com
- www.musicboxattic.com
4.7
Excellent
4K reviews
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Very easy process
Very easy process! And the one time I did call your customer service line, the gentleman was very helpful and personable!
23 July 2026
The website was easy to use and the…
The website was easy to use and the product arrived promptly. It was well wrapped for shipping.
4 August 2026
Top quality
Well made, sounds great. Better quality than I expected. Beautiful engraving. Got what I ordered when I was supposed to get it.
4 August 2026
Lovely boxes with incredible music…
Lovely boxes with incredible music options. Great communication. Perfect gifting resource.
20 July 2026
Sally
Sally, my wife is very pleased with this music box. It was a birthday present to her. This is the first battery-operated music box she has ever owned, and the first one I have ever seen. We consider it to be superior to windup and crank ones. We also appreciate that you can choose the song which is copied into the music box. Thank you for your good service. We will be repeat customers.
30 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor quality and size
The music box looks like it cost less than $5 to make. It is tiny and is not good quality for the $100+ price tag. I was definitely disappointed with this purchase. Look elsewhere if you want good quality, this is not it. Hope this review helps someone else in the future as company should not get away it.
2 August 2026
Reply from Music Box Attic
Hello Scarlett,
Thank you for your feedback. We don't take it lightly and always try to remedy any issue. We are here to make sure you are 100% satisfied.
We encourage you to email us directly to get personal assistance. If you would like a different item, even more expensive, we will send it all shipping paid, no additional cost to you, even for a higher-priced item.
If you would like to simply return it for a refund, we will email you a return label, all shipping paid for a full refund.
We have been selling this item for many years and received great feedback, but we understand that it might not work for everyone, so we are here to do whatever it takes.
We hope there is something we can do. Please reach out to us directly, not through a review platform, to discuss next steps. We are available by email, direct phone call, or live chat.
Reply from Music Box Attic
Hi Paul, you emailed us about providing the wrong address on the order, and we will be resending it immediately, as it is being returned to sender because of the wrong address.
Very easy website to navigate and fast…
Very easy website to navigate and fast order processing. Item was shipped first business day sifter ordering it.
2 August 2026
Lovely Hummingbird music box
I purchased the hummingbird music box for a very dear friend who lost her son. She was very happy to receive this gift and loves it very much. Ordering was easy, and there was a wonderful selection of songs from which to choose . Shipping was quick as well. Would definitely recommend this company! I always try to purchase from American made companies, especially smaller ones that are family run .
9 July 2026
Love it!
Great customer service, the item looks even better in person. Very pleased with the purchase.
15 July 2026
Great sounding little movements
Great sounding little movements. Secure payment process. Great company
28 July 2026
Super quick delivery and great product
Super quick delivery and great product! My niece loved it.
8 July 2026
Very Good Service and quality products at a good value.
First of all, they offer a great product at a good value. The representatives on the phone were quite helpful with my questions and suggested options with the repair of my Disney SnowGlobe. I was able to do the needed replacing of the movement with relative ease. I really liked the packaging of the part and how soon it arrived. I notice they offer some very nice items for sale as well. Yes I would recommend Music Box Attic.
21 July 2026
The box is beautiful but I thought it…
The box is beautiful but I thought it would hold more jewelry. I have a three pieces that I needed a jewelry box for, that is why an ordered a music/ jewelry box, unfortunately this is more of just a music box.
10 July 2026
The turn keys were correct and fit…
The turn keys were correct and fit perfectly. Unfortunately I need much smaller screws than were sent. I have asked if you carry the very tiny 2/8” wood screws. The music box was made in Italy. I need very tiny screws to reattach the lid.
9 July 2026
Awesome
Quick delivery - Awesome product such a meaningful gift to give and now I want one for myself! Love!
20 July 2026
The perfect gift
One couldn't hope for a more impactful expression to give to someone special... That's how unique it is.
Very grateful for the service and experience. ✨
9 July 2026
I loved it
I loved it, I ordered my thing wrong and they answered instantly and refunded me, at 12:30 AM!!! (Like honestly unique experience). Then I was able to order the correct item, it was easy and now I’m waiting for my order to get here.
24 July 2026
Excellent customer service & huge…
Excellent customer service & huge selection of replacement melodies!
8 July 2026
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