Music Box Attic Reviews 

3,631
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 430 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful craftsmanship, exquisite details, and the wonderfully clear, crisp sound of the custom music boxes. Buyers frequently mention that the website is very simple to navigate, offering a massive selection of songs and helpful ordering options. People also appreciate the remarkably fast shipping and the sturdy, thoughtful packaging that prevents any transit damage. Conversely, a small portion of people felt disappointed when items arrived with unexpected mechanical defects, broken musical movements, or significant delivery delays. However, reviewers note that customer support representatives work hard to resolve these issues quickly by sending replacements without hesitation.

What people talk about most

Product

Customers had great satisfaction with the product, frequently highlighting the beautiful designs, clear... See more

Quality

Reviewers mention positive feedback about quality, noting that items arrive in pristine condition with... See more

Order

Reviewers highlight positive aspects of order processes, noting that the website is easy to navigate,... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This place has the most beautiful music boxes with a ton of song and customization options. They are very fast with shipping also. We exchanged our original box for one more suited for the recepient a... See more

Rated 5 out of 5 stars

Always the most helpful and courteous online shopping experience. Great prices and discount codes, which they share with their customers. Music Box Attic is my go-to for gift giving . I'll never go... See more

Rated 5 out of 5 stars

Excellent service. Beautiful music box. Exceeded our expectations. Thank you for this beautiful piece of art you created for our daughter. You kept every promise you made. I definitely will recommend... See more

Rated 5 out of 5 stars

I purchased the hummingbird music box for a very dear friend who lost her son. She was very happy to receive this gift and loves it very much. Ordering was easy, and there was a wonderful selection o... See more



Company details

  1. Music Box Store

Information provided by various external sources

Music Box Attic has been a leading online retailer for musical gifts since 1999, we have been focused on delivering superior customer experience and top quality musical gifts. We are a BBB-(A+-)Accredited business. We are experts in creating high end, beautiful and one of a kind musical gifts. From mechanical movements of all sizes to custom any tune digital modules, music boxes with LCD Screens to show personalized videos, custom engraving and gift wrap we can offer any personalization you can think of. Your orders are 100% guaranteed in Full, no questions asked, return or exchange and help is always a click away.

All orders ship Free

Written by the company

We are now shipping all orders via USPS Priority Services for Free
Visit www.musicboxattic.com and get the most unique custom made gifts and don't pay a penny for shipping, ever, always free. Expedited services and international shipping do not apply.

100% GUARANTEE

Unmatched Industry Guarantee From Music Box Attic

Music Box Attic is the only online musical gifts store that provides a 100%, no questions asked, no hassle, 100% ONE YEAR (365 day) guarantee. You can return or exchange your product at any time for a full refund. Some restrictions on custom made products may apply, but we will still work with you and do absolutely everything to make sure you are happy, check out all of these amazing 5 star reviews.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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4.8

All reviews

(3,631)

429 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy customer

The website was easy to navigate, the selection was excellent, and my customers are already owing an eye over the beauty of the workmanship and the Judaica melodies

30 March 2026
Rated 5 out of 5 stars

All aspects A+.

I appreciate that these folks were available for help and questions. The movement is exceptional quality (Japanese) having true and rich tones. Ordering was easy and delivery was prompt. Very pleased with this vendor. And the outtake to the instructional video was a real stitch. Thanks.

26 March 2026
Rated 5 out of 5 stars

Boris was so helpful and patient…

Boris was so helpful and patient answering my many many questions.
He helped me choose all the right options for the perfect gift for my brother’s 70th.
I look forward to receiving it and as far as service goes I highly recommend Boris and his company. The pianos look beauuful and highly crafted, I am engraving it with a small plaque and I’m sure the sound will be great too. Thanks, Boris! :)

31 March 2026
Rated 5 out of 5 stars

Clare DeLune

When talking with Danny and Boris they both were very friendly and informative. Boris was also gracious enough to work with us as well. The component won't actually be able to be used for awhile as my husband will be making me the music box himself. We did wind it up and it played nicely. 😊

12 March 2026
Rated 5 out of 5 stars

Great value for a quality product

The piano music box is well constructed and the sound is clear. It's easy to charge. The price was very reasonable for this quality present. Made a great gift for my wife! I definitely will recommend this product and company to others. The music box was packaged very well and arrived on time and undamaged.

13 March 2026
Rated 5 out of 5 stars

Beautiful Music Boxes for any price range

The variety of music boxes can be difficult in choosing just one. Music selection is vast starting with 18 note. I had to contact via email Customer Service to correct something with my order and it was corrected before mailing. The entire process was smooth and on top of things. Definitely coming back!

26 March 2026

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