Munich Airport Reviews 

I haven't been to Munich airport in a very long time. In my memory it was one of the nicer airports in EU, but what has happened to it?? The security line is absolute chaos, the signage is extremely confusing. The airport lounges are overcrowded and overall it is just a terrible experience.

warning to passengers with a mental and/or physical disability. My sister with Down's syndrome travelled from Canada to Romania on Oct 20-21st 2024. At the flight change over in Munich, Lufthansa staff decided to remove her (42 yrs old) and my senior parent who was travelling with her from the plane because she looked sick. She refused because her mind is really about 4yr old understanding and she was brutally, and violently handcuffed by police, dragged off the plane and punched in the nose, and restrained and forcefully taken to a hospital against her wishes and my mother's wishes. This is a serious violation of human rights and dignity. This is the police at Munich airport and Lufthansa airline. We are pursuing all avenues to reverse this damage, complaints with Ministry of transportation in Canada, Human rights commission, the airline and legal action. My sister and senior mother were left alone in a strange place without any kind of support, they didn't even deliver their baggage to the hotel .

1.5 hrs after landing I received my luggage !!
No other airport in Europe functions so pathetically as Munich Airport

This airport has transformed from an excellent place to a catastrophic one over the past few years. Those responsible for this airport should be removed from their positions.

In Terminal 1 C, one immediately notices a strong, unpleasant smell of cigarette smoke from the smoker lounge right after the security check. Apparently, the ventilation system is not working properly.

The only positive aspect of this airport is the staff, who are extremely friendly. One employee was kind enough to inform someone about the issue, and his concern was whether anyone would respond to it. I truly feel for those who have to work here.

Travelled from Munich T1 last year in September and thought it a horrendous experience but put it down to lingering Covid. Travelled Oct this year and it was equally appalling. Utter chaos - don’t waste money on priority queuing - it’s just as bad and there is no priority for passport control.

From leaving the check in desk it took over 2hours 30mins to get to the gate.

GIVE YOURSELF 3 HOURS to get to the gate.

Read the reviews - it’s true and avoid Munich!

Having flown out of the modern Bangkok airport it was a very poor experience leaving Munich. Very confusing and small directional signage. Crowded and dirty business lounge with not enough available resting chairs as lounge was totally full.....and this during the low season!!! Compared to the airports in Asia, this airport is sub-standard, and has little or nothing to recommend. If you do a benchmark with other international airports you will be surprised. Munich International Airport is a rather unpleasant experience.

I live in Munich and unfortunately I have to say that the airport has been getting worse. Almost every time I fly from/to there there are problems. Today we landed on time from Athens on an Aegean flight but then had to wait twenty minutes to disembark because of problems with the jet bridge. The luggage was delivered more than one hour after we landed (Terminal 2 is always slow but not that slow). The S8 train to Munich was 20 minutes late and then it stopped in Ostbahnhof, instead of continuing to the town centre. This was announced by the driver only in German, which left all foreign tourists totally confused. Other times there were problems with the bus taking us to the plane and, when flying Lufthansa, constant delays.

Worst airport I have flown from in years. The way they treat non-shengen passengers should be a national disgrace. Not brexit, as some suggest. at least if I were a Turkish national flying to Istanbul I could hardly blame brexit. No, this is just crap and indefensible. Would I invest in Germany if I had to put up with each time j leave? No way

What a disgrace of an airport. Having flown out of the modern and slick Dublin airport it was a very poor experience leaving Munich after a fun couple of days at Octoberfest.
Having a UK passport was definitely a disadvantage having been treated like 3rd class citizens, herded into an area and queue for over 1.5 hours for non EU passport control with only 3 operatives.
Would i go back to Munich with this experience. NOT WITH A UK PASSPORT!!!!!

Stay away travel through any other port I bought duty free on whiskey in Toyko but munich wouldnt let through made me discard it no explanation the staff there we unhelpfull wouldnt answer questions about gate or facilities just shrugged at you even when you talked to them in German flights were late and delayed no explanations given prices in the departure area were alost like paying for another holiday so please avoid munich

What a very strange airport. Very poor and confusing directional signage. Abrupt and almost rude staff at check in. Once checked in you have to walk to another building for a 40 minute wait at security followed by another hour wait at passport control where people in queue were openly arguing with armed police about length of the queue and the time it was taking. Once through passport control, poor and confusing directional signage that had me wandering around the airport looking for the gate. When through gate, forced to wait in a stairwell for another 30 minutes until the bus came to take us to the other side of the airport. This airport has little or nothing to recommend it.

Trying to find check in for Easyjet flight to Manchester.
Airport website suggested Terminal 1 sector D. Was then directed to Sector B to be told you can't check in there. Found someone who said go to sector Z, where we found the queue but totally inadequate seating.
Checked in then sent back to sector B. Again totally inadequate seating. People sat on the floor or on stairs.
Transfer bus was late. Security was reasonably quick. Immigration was speedy.

I was unfortunately born and raised in Munich. For me, the city has always been bad. The people are unfriendly, cold, arrogant, ironic, and racist. There is no life in Munich, only work.
I studied in Athens, the beautiful capital of Greece, and those were wonderful times. Unfortunately, I had to return to Munich after my studies, and since October 2023, I have been searching for a relevant job in communication and mass media.
So far, I have had very bad experiences because the employers here are ice-cold and carry prejudices against foreigners.
I wish I could have moved away yesterday.

The international terminal was a huge disappointment. Check-in and security went fine and most of the staff was kind and helpful, but the facilities are lacking. It is small and cramped and people are all over each other and you are lucky to find a seat to sit anywhere. There are no restaurants, just a cafe with premade sandwiches and stale pretzels. The only shops are overpriced duty-free shops with candy and few souvenirs. Finding our gate was confusing and out of the way on the lower level where it was hot and no services. This was for Delta to Atlanta with 300 plus passengers, but it felt like I was in the middle of nowhere Africa. The bathrooms were cramped and dirty as well. I will avoid flying into Munich in the future.

Rude staff, 2 hours to get through security, inefficient directions in terminal which confuses Many people.
Will avoid at all costs in the future I'd advise others to do the same

Non EU passport control you are treated like animals. Queue for over an hour with children and old people standing whilst EU line empty. Should be ashamed of yourselves

Fasttrack paid for only to find they filtered all parents with buggies into the fasttrack lane, so fasttrack was aot slower than the normal line, crazy

Do not lose anything at Munich airport, ever!

I had the unfortunate experience of misplacing items at Munich airport on three occasions (I get very tired and forgetful travelling!).

The first was a suit bag that I left in the baggage pick up area. Figuring that it was a good bet that it would end up in lost and found I notified the airport within a few hours, and returned to airport the next day to inquire in person, only to be told that there was no sign of it. OK. I thought that perhaps another passenger had taken it...though it seems unlikely.

The next item as a coat that I left in a rental car that I returned to the airport. When I inquired with the hire car company they informed me that they send lost and found items to the terminal. When I inquired at the lost and found office the staff member casually implied I was an idiot for thinking it would show up, because "it's cold outside".

Then, in a last ditch attempt to give human decency, or at last basic competence a chance I went to the lost and found when at the airport for my return flight. I used my iPad to show them the items I had logged on their system None of my items had shown up.

In a pique of frustration I stormed out of the office. And, of course, I had left my iPad behind. By the time I realised I was already on the plane. Before the plane pushed back I checked the location of the iPad using the find my app, and it showed up in the location of the lost and found office.

But, of course, when I sent an inquiry to the lost and found office about the iPad, I was told that it hadn't shown up.

There is something seriously wrong with the staff at this airport. Not sure if it's incompetence or low level criminality in play. Even if the items were somehow genuinely lost the indifference of the staff was breathtaking.

I will fill out my insurance claims and avoid this airport at all cost for future travel.

Best avoid this airport if you can. Arrived @9.30 to depart to Heathrow and it took nearly 3 hours to get through. 1 person on B A check in. Then through to security, aggressive, rude staff. And just when you think you are finished, other end of airport for passports to then be scanned. 4 staff on and hundreds of passengers waiting. Flights were going and passengers still waiting to be checked in. JOKE

I fly frequently through Munich airport, and dread it each time. Airport staff are not bothered, borderline rude, information is confusing and there are frequently huge delays and chaos with bagage. Today we were meant to fly Air France to Paris. The man at the Air France desk practically glared at us saying he was airport staff and had nothing to do with AF, and could not help us at all with queries regarding the onward train travel in Paris (rail and fly). The AF flight was delayed by more than an hour because Munich ground staff bagage handlers were unavailable, and to top this off, our luggage never arrived in Paris. AF staff on the flight and in Paris were very helpful, but Munich airport and it's staff is seriously shambolic.