Arrived well packed in recyclable materials much sooner than expected. The treated timber is very good quality and although not yet put together, it looks like this solid planter is going to loo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Muddy Faces is a lovely company encouraging contact with the natural world for children by providing simple and inventive items to interact with. As a pensioner, I am using my log seats and bench in... See more
Company replied
Looks like a lovely selection of indoor and outdoor educational and play therapy learning tools & materials. I've started with a set of "emotion stones" for sand tray therapy sessions which I haven't... See more
Company replied
We love our natural building blocks! It has been very engaging for our 18 month old, three year-old, six year-old Neighbor, and nine year-old. It has sparked a lot of imaginative play, and sometimes... See more
Company replied
Company details
- Educational Supply Store
- Outdoor Clothing and Equipment Shop
- Outdoor Furniture Store
- Tool Store
- Toy Manufacturer
Written by the company
Here at Muddy Faces, we are passionate about getting outdoors. The physical and mental health benefits of being active and connecting to nature are vast. Visit our Outdoor Hub for loads of free activities, information and events all linked to being outdoors. Visit us online to buy from our unique ranges such as UK grown educational and play products. Please give us a call or pop us an email if you have any questions for our knowledgeable and friendly staff! We look forward to hearing from you soon.
Contact info
Farm View Works, 4a Sheffield Road, Hackenthorpe, S12 4LT, Sheffield, United Kingdom
- 0114 221 9617
- sales@muddyfaces.co.uk
- www.muddyfaces.co.uk
4.9
Excellent
234 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Muddy Faces Ltd
Thank you for your 5-star review. We’re a small business, and it’s wonderful to hear that our hard work to make your experience the best it can has paid off.
Reply from Muddy Faces Ltd
Thank you for your lovely review! We’re so pleased you were happy with both the quick delivery and our customer service.
Good service.
Purchased for a toddler group who are very pleased with the product. Good communication from supplier and delivery was as notified. Everyone is happy.
6 January 2026
Reply from Muddy Faces Ltd
Thank you for leaving a 5* review! We’re so pleased the toddler group is happy with the product and that everything arrived as expected.
Really easy brochure and website to…
Really easy brochure and website to navigate. Some great items and great ideas too!
31 January 2026
Unprompted review
Reply from Muddy Faces Ltd
Thank you for your kind words! We’re really pleased you found our catalogue and website easy to use and full of inspiration.
Reply from Muddy Faces Ltd
We’re so glad you were happy with both the delivery speed and our customer service. Thanks for choosing us!
Great service- thanks Muddy faces we…
Great service- thanks Muddy faces we ordered a dragons sneeze and it’s a perfect gift. Confident the recipient will love it 🥰
28 January 2026
Unprompted review
Reply from Muddy Faces Ltd
We're so glad you like the dragon sneeze - we manufacture it ourselves! Thank you for your lovely feedback!
Efficient Service
Efficient service, prompt delivery, straightforward ordering process, great product
20 January 2026
Unprompted review
Reply from Muddy Faces Ltd
Your feedback means the world to us. We’re thrilled you had a great experience and look forward to helping you again soon
Feedback
Very quick turn around with delivery following the order. Product was of a very high quality and was easy to put assemble.
23 January 2026
Unprompted review
Reply from Muddy Faces Ltd
Thanks so much for this 5* review! We never compromise on quality with any of our products!
Always great experience with muddy…
Always great experience with muddy faces. Deliveries are very fast. Any issues with products they respond and solve it immediately. Their customer service is top!
22 January 2026
Unprompted review
Reply from Muddy Faces Ltd
Thank you so much for taking the time to share this. We’re really glad to hear you’ve had such a positive experience with our deliveries and customer service. Your support means so much to us!
Great service and brilliant products
Our order was dispatched very quickly and the items are such good quality. They are the perfect addition to our Outdoor Learning and Play scheme.
Thank you Muddy Faces
21 January 2026
Unprompted review
Reply from Muddy Faces Ltd
Thank you so much for your lovely review! We're so glad you love your products and that delivery was prompt. We hope to help you again in the future and further benefit your Outdoor Learning and Play scheme!
Muddy Faces has quality products
Muddy Faces has quality products, free ideas and great customer service. I have been using them for all the 15+ years I have been a Forest School leader.
20 January 2026
Unprompted review
Reply from Muddy Faces Ltd
Thank you for such a lovely review. We’re incredibly grateful for your 15+ years of loyalty and hope to help you more in the future!
Reply from Muddy Faces Ltd
Thank you for your 5-star review! We’re a small business, and it’s wonderful to hear that our hard work has paid off.
Reply from Muddy Faces Ltd
We’re delighted to hear that your items arrived quickly. We always aim to get your items to you as fast as possible without compromising quality.
Reply from Muddy Faces Ltd
Thank you for supporting a small business like ours. Every review helps us grow and continue doing what we love, helping people enjoy the outdoors.
Straightforward ordering online
Straightforward ordering online, delivered quickly and within timescale, quality of products true to descriptions.
7 January 2026
Reply from Muddy Faces Ltd
We’re delighted to hear your delivery was speedy and that the products were what you expected. We always aim to deliver the best service possible!
Noisy Birds!
Fast delivery, quality British Birds. Looking forward to showing the Preschoolers at Blossom Years Childcare, Imperial Way. Just it time for RSPB bird watch on 23rd January 2026!
12 January 2026
Reply from Muddy Faces Ltd
Thank you for your review! We’re so glad your order arrived quickly and hope the preschoolers enjoy them!
Excellent.
14 January 2026
Unprompted review
Reply from Muddy Faces Ltd
Thank you for your 5-star review. We’re a small business, and it’s wonderful to hear that our hard work made your experience excellent!
Order was completed promptly
Order was completed promptly. The items are of good quality & enjoyed by our 7 year old grandson for his den.
6 January 2026
Reply from Muddy Faces Ltd
Your feedback means the world to us. We’re thrilled your grandson enjoyed the items and that they arrived quickly - we always aim for speedy delivery!
Purchasing from Muddy Faces has been a…
Purchasing from Muddy Faces has been a wonderful experience due to their friendly customer service and prompt shipping. We look forward to continuing to buy our forest school supplies from them, much appreciated!
2 January 2026
Unprompted review
Reply from Muddy Faces Ltd
Your kind words have made our day! We’re thrilled you had a great experience and look forward to helping you again soon.
Excellent and speedy customer service
Excellent and speedy customer service. I appreciate that the cable car sets are aimed at open learning, however it’s extremely helpful to have some instruction sheets and also be given ideas of what to do with all the different parts that are included.
Otherwise it could be rather frustrating …
24 November 2025
Reply from Muddy Faces Ltd
Thank you so much for this 5* review! We hope that you love the cable car set and that the instructions encourage creative play!
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