MSC Cruises UK  Reviews 

Definitely recommend MSC. I was on their Norwegian Fjords cruise on MSC Euribia. The view and scenes of the fjords are astonishly beautiful. The cruise fee charged by MSC are highly competitive and really worth it for such a fantastic trip. Would definitely recommend a balcony room especially for this trip.

The room staff and facilities were great, the restaurant staff should have the power to tell parents to control there children when having a meal as next to us they were wandering climbing on tables and chairs. Also nobody should be allowed to walk around in pyjamas so disrespectful, horrible to see in the buffet room. All in all a fantastic experience

I was served RAW Pork in the main restaurant, which was quickly taken away and was asked if I wanted anything else, which I declined and complained to Guest Services. I was fobbed off for 3 days with, "we are looking in to it"
Clearly they wanted me off the ship so not to make a fuss. I have reached out to MSC on Thier review survey, but doubt I will be contacted. Respond to this review if you have has a similar experience and perhaps we can get health inspectors onto the ship so it doesn't happen to anyone else

I am now going to guess MSC's response " Thank you for sharing your thoughts with us. We regret to hear of your disappointment and appreciate you bringing this to our attention. Your feedback will be passed to our teams to help us deliver a better experience for our future guests."

Come on MSC, let's open some dialogue on this, don't just trot out the corporate response, it doesn't show a true caring company and perhaps gives readers an expectation on what to expect on thier cruise.

The staff in this ship are so friendly and professional they make the holiday! Big shout out to
Nina in Infinity atrium
Evie in L’atalier
Ken & Laurence in Blue Danube absolute stars and MSC are lucky to have them.

Behaviour of Main dining room seating manager and his staff, very unprofessional and rude with unacceptable attitude

We choose the cruise based upon the itinerary, the experience was mixed with generally good food and pleasent staff. MSC pushes the extras which can add-up during the voyage. I would recommend having the premium drinks package if you want more than just the standard drinks.

Great experience with MSC World Europa in the Med. Yacht Club perfect. Looking forward to the next one.

lack of gluten free options available throughout the day.
limited bars serving gluten free drinks

A company that can deal with large amounts of people. Food and food service bland …
Cleaning staff brilliant!
Dining staff average and rush through service!
A cheap version of a cruise

Great cruise with msc grandiosa. Plenty of life on ship

Iceland and Norway were both spectacular destinations, and it was a long held ambition to see the midnight sun. On the whole it was an excellent cruise and well worth the money.

Great ship and crew , easy to embark less hassle than an airport, great food and entertainment for all the family and brilliant places to visit

Fantastic ship. Excellent staff.
All areas very clean and itinerary was amazing.

The staff on board; amazing food; luxury, quality, comfortable surroundings. Very special.

We expected better from MSC, but sadly the service was slow and inconsistent. Staff often appeared uninterested and unhelpful when we needed assistance. The food was bland, repetitive, and below the quality we anticipated, with limited variety. We hope standards improve, but we cannot recommend this cruise based on our trip.

perfect holiday, from start to finish, staff, entertainment, food, activities, wake up everyday in a new destination couldnt have had a better holiday.

I have just completed my second cruise on MSC Musica, and once again, it exceeded my expectations.

I would like to give a very special thank you to Camila, Andressa, Antonio, Olivier, Hamza, TJ, Erica, Melissa, Jose, and the DJs.
They truly made every day and every night of our cruise unforgettable. Their energy, enthusiasm, and constant smiles brought so much joy to everyone's holiday. Whether it was during the themed parties, quizzes, pool activities, games, or evening entertainment, they always made sure every guest was having the best possible time.
What impressed me most was their dedication. They spent countless hours under the hot sun during the daytime activities and continued working long shifts into the evening, always with the same positive attitude and incredible energy. Their commitment never went unnoticed, and it made a huge difference to our experience.

Without a doubt, the entertainment team was the highlight of our trip. Special thanks to them!

Superb time in Yacht Club

The food was horrible

Start with the great service nothing is to much to ask the staff are there to help with anything nothing is to much trouble msc is great value for money from the smallest cabin to the most expensive all passengers treated with respect .would recommend msc to anybody. Its a holiday for any family .go once with the family and friends and your hooked