MSA-Direct Reviews 3

TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

product description was false, customer service is a waste of time

product description was false. I ordered full part and got only part of it.
Wrote email, they promised response next day, wrote email 3 days later, now I'm waiting for a response 3 days and still nothing. Waste of money and time. First time and never again... What a pity that I didn't read reviews about this company before.

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Took my order and my payment all…

Took my order and my payment all confirmed with a max 6 day delivery when I enquired where my order was the reply was that they were waiting for stock to arrive .
Hopeless service and communication I will never use there services again !!

26 November 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a set of brake pads for my…

I ordered a set of brake pads for my bike. They with drew the money straight away. After 11 days waiting for them to be I delivered I send a message asking where they are. I get the reply that they don’t even have them available. They’ve not let me know they don’t have them in stock. I’ve no idea if they would have let me know either. But very fast to take my money for something they don’t even have in stock

24 May 2022
Unprompted review

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