I had a very disappointing experience with Nutcase. I ordered customized poker chips and a Ludo table from them. When the package arrived, the Ludo table was already broken, and the poker chips... See more
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Terrible service!! No contact from seller!! Ordered an ipad case on 03/06/2016, still had not received on 09/06/2016, tried ringing customer services only for the number to continually ring out and cu... See more
Company replied
i ordered a MacBook case on the 30th June and by the 14th July i still hadnt received it so sent them an email. The response was very unprofessional with no real apology and the explanation contradict... See more
Company replied
I ordered a case on 5th April, which as of today (18th April) has not been received. I have tried e-mailing the customer service department, and despite receiving an automatic reply telling me that my... See more
Company details
Contact info
Office 8 151 High Street, SO14 2BT, Southampton
- 08451771773
- info@MrNutcase.com
- www.mrnutcase.com
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great product and excellent service
Quality good value product and quick turnaround
Loved the mugs/love this website
such a great selection couldn't decide which one to choose ,have got myself one and am ordering for christmas for family.great gift ideas too.
phone case
Great product, fitted my phone perfectly. Personalised it with my family photos and it was of great quality.
Quick delivery too. Love it
Thank You
Excellent product & service, outstanding
A great way to put the personalised touch to your phone. Quick & easy.
Using the colour selection wheel on my Windows phone was a bit tricky, so I opted for white.No issues on a PC/ laptop though. Have ordered 2 separate covers & recommended to others who have bought from you.
Fantastic service, amazing end product
This is the second case I have had from Mr Nutcase now and they have both been sublime :) Ordering from them takes minutes (or 45 if you're like me and couldn't choose what image to use for the phone case :p) and they deliver within a matter of days! If you want a fantastic case for whatever device you use, then this is the site for you!
Photo phone case
Brilliant quick service, high quality case.
Couldn't be happier, will order again.
Wonky
After waiting over ten days for my international shipping to the U.S., I was getting stressed. When it finally arrived, the case did not fit my phone. I also never received my free screen protector from liking them on Facebook. I was satisfied when I received a replacement case promptly after my complaint was submitted. However, the case did not last for more than a week before cracking in two different places. There was no extreme use to the phone and it was not dropped so I don't know what happened. Overall it is a meh.

Reply from Mr Nutcase
AMAZING
I honestly love my case! The pictures are very good quality. Delivery was great. I love it!
Money taken, but no contact
Placed an order with Mr Nutcase on the 4th August (after 10pm to be fair), money has been taken from my account, but order is still pending on their site.
Have tried frequently phoning and dropped a number of emails, but no response at all.
Awful service, will not be recommending or ordering from them again, and will be raising a paypal dispute if not resolved soon.
Edit: coincidentally, since my initial review, Mr nutcase have been in touch to advice that they have been having technical issues and the case should be with me tomorrow. I'm willing to give them the benefit of the doubt and therefore changing my review from 1/5 to 3/5.
Very pleased with my phone case!
Fantastic product - arrived quickly and very good quality, fits my phone perfectly. I'm not very confident with design but the website was very easy to use and I was very pleased with the results. I have been showing my phone off since!
Thank you :)
Really Nice
Love the uniqueness of the case, being able to add ur own photos, making it a keep sake. Thanks Mr Nutcase, LOVE IT
Excellent
SO easy and straight forward can chose multiple photos as well!!
love it :)
Cool covers - great customer support
I ordered with Mr Nutcase on two occasions; on the second purchase I was ordering two different iphone covers from my own photographs, somewhere in the process, the site, or my own cache made it difficult to upload/order two different designs, in the end 2 of the same cover was delivered, but the customer care was swift and sorted the issue really quickly delivering high quality products.
First class service
Only company I could find that did a photo cover for the phone I had, delivery within days and excellent job done of the photo I sent, first class service, would recommend to anyone.
Prompt service with good quality product
Bought a case for my Samsung A5- the only company I found who did a photo montage for this particular phone.
The ordering and creation of the case was simple (much easier than sites I have used previously) and I received a good quality case less than 48 hrs after ordering. Photo reproduction is great and it somewhere between matt and gloss. Very pleased.
Only criticism is I emailed almost immediatly after placing order to ask if I could make a change to the case. I received an email asking what I wanted to change and replied saying I wanted to change 2 photos. I did not get a response to this and the next email was confirming delivery. Not a big deal but would have preferred to make the change and having gone to the trouble of responding initially I was surprised.
would definitely recommend Mr Nutcase though and will use again next time I change my phone.
Totally in love with my Mac Book Pro Case
Ordered a Mac Book Pro Case and I love it so so much! Fits perfectly, amazing print quality and sound case. Smelled a little plastic-ish in the beginning but the smell was gone after a few days. Thank you so much!!!
Amazing
I ordered two cases from them over the past few months. I am beyond ecstatic!!! The cases are amazing!!! Highly recommend this company!
Absolutely amazing!
Really quick and easy to customise your case and it doesn't ruin the quality at all when you zoom in on images unlike other custom case companies. Pleasant staff and customer service, quick transaction and speedy delivery. I'd buy from them again 5*****
Quick and cheap with great quality
The website itself was very easy to use (this is coming from someone who has never ordered a phone case online before!) and I thought the preview option was brilliant and exactly how it looked when I received the phone case. Delivery was very quick and the packaging protected the case so that it showed up pristine and with the exact photo I wanted on it. This was a gift for my friend and she is delighted with it :)
Very easy to make a case.
Most websites are choppy or they just take forever to make a case. I found Mr.Nutcase was the best for speed.
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