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Rated 3 out of 5 stars

A frequent client who has always been very happy with their services. Even recommended and introduced friends and family, but I was disappointed this time when my laundry got mixed up with ano... See more

Rated 2 out of 5 stars

When Mr Jeff opened in Beverly hills I used them continuesly as the service was 5 star .then staff changes were made and downhill it went. Trousers and shirts not ironed properly clothes missing. Serv... See more

Rated 2 out of 5 stars

The Mr Jeff franchise in Admiral, Talon, Las Pinas was better than the previous one...BUT for their unconcern for my missing microfibre Blanket & a M&S pj bloudr; I have to give THIS branch only two (... See more

Rated 5 out of 5 stars

I had a great experience using Mr. Jeff. Clothes were clean and neat. I highly recommend. Actually I have referred them to friends who continue to use the services!!!

Company details

  1. Association or Organization

Information provided by various external sources

Mr Jeff es la tintorería y lavandería a domicilio. Recogida y entrega dónde y cuando quieras. ¡Descarga la app y olvídate de lavar y planchar!


Contact info

2.9

Average

TrustScore 3 out of 5

134 reviews

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Rated 5 out of 5 stars

A+ Service

Mr. Jeff truly saved my business. After my account was suspended due to a Section 3 violation, I was getting nowhere with Amazon's support. But Mr. Jeff was there for me every step of the way, guiding me through the process and handling everything with expertise. Thanks to their dedication, my account was successfully reinstated!

20 December 2024
Unprompted review
Rated 1 out of 5 stars

Missing items

There’s 3 clothing items missing and some of my clothes came back with stains(stains that were not there when I took the clothes in and they not taking accountability

16 February 2024
Unprompted review
Rated 3 out of 5 stars

Laundry mix up

A frequent client who has always been very happy with their services. Even recommended and introduced friends and family, but I was disappointed this time when my laundry got mixed up with another client. Consulted the receptionist and was told that they had enquired about certain items. was given some clumsy reason. by the way, she was very annoyed with me.

Got home, unpacked, and noticed 2 different slips, took pictures, and filed a complaint.

The person/s I normally deal with are very friendly but on this Sunday, there was no friendly face.

The correct washing was returned and most of the garments creased which was disappointing.

We are indeed of this kind of service but not sure if I will make use of them soon.

8 October 2023
Unprompted review
Rated 1 out of 5 stars

I was charge

I was charge, but never to receive the service, try contacting customer support and no respond, I call the Mr Jeff store close to me and was told they no longer work with Mr Jeff anymore, this whole thing seems like scam no communication, this company deserve 0 star.

10 August 2023
Unprompted review
Rated 1 out of 5 stars

Scammed out of my laundry money

I tried to order laundry service in Vietnam. My laundry was never picked up but Mr Jeff billed my credit card anyway. Contacted the store via text and radio silence - not even sure it's even open for business.

Mr Jeff support is nonexistent. If the local business you book decides to ignore you, you're out of luck.

I've contacted them 4-5 times via email, the app, and Linkedin - absolutely no response.

Stay away unless you want to donate to a poorly run tech company!

The charge for laundry was also 3x what it would have cost just going to a local laundromat. Definitely never using this app again.

7 May 2023
Unprompted review
Rated 5 out of 5 stars

Good service

My life is easier now! I don't spend valuable time on things that I truly hate, good service!!

18 May 2022
Unprompted review
Rated 5 out of 5 stars

Amazing place to work, great culture and support

Jeff is an impressive startup with amazing drive and motivation to grow as a company and to parallelly assist the growth of its employees. With our headquarters being in beautiful Valencia, Spain, most overseas employees are fully remote. Despite being fully remote, the amount of inclusivity, support culture, and teamwork are truly amazing. I love the staff, the work I do, and highly recommend Jeff to any motivated individual looking for a position with a company that can help them grow in their career.

5 May 2022
Unprompted review
Rated 1 out of 5 stars

Mr Jeff Cape Town Parklands rewound my…

Mr Jeff Cape Town Parklands rewound my white duvet; I took it to them white and returned it cream white, torn and moulded, and rusted. I spent a lot of money on this and am very dissatisfied with the service; I can't use it again because it smells bad odor.

25 March 2022
Unprompted review
Rated 1 out of 5 stars

Scam company - Mr Jeff laundromat

Scam company, you will pay only fees and Jeff dont support you, business model does not works. This is no real business, fraud only. I have one (!!!) order from app per year and they wants 330$ fee per month!

20 January 2022
Unprompted review
Rated 2 out of 5 stars

When Mr Jeff opened in Beverly hills I…

When Mr Jeff opened in Beverly hills I used them continuesly as the service was 5 star .then staff changes were made and downhill it went. Trousers and shirts not ironed properly clothes missing. Service with an attitude is what it became. There are at least 15 laundry services in Beverly hills who offer great service at reasonable prices without attitude problems. I definitely would not use Mr Jeff again.

2 December 2021
Unprompted review
Rated 5 out of 5 stars

I had a great experience using Mr

I had a great experience using Mr. Jeff. Clothes were clean and neat. I highly recommend. Actually I have referred them to friends who continue to use the services!!!

9 November 2021
Unprompted review

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