Motor Parts Direct LTD Reviews 

Steven Marcus who works at the Thetford branch of MPD, sold me a moped outside of the shop for £800, less than 24 hours after purchase the bike is completely shutting down, won't start, cuts out mid ride. Loads of fundamental issues which I'm certain he was aware of but hasn't told me. Upon messaging politely asking for help with these issues at the least. He proceeds to block me, instead of be a decent person and help me as he sold me the dump! I will not give up until I get help of some sort as I saved up a lot of my money to be able to get this and he knows full well what he's done!

What has happened to their business. This place used to have friendly experienced staff ready to help. Now noone answer phones I went into counter noone was even at a desk for a few mins. All I get is we don't do them when I have bought them in past. Wont be coming back im done with this place.

I use MPD's Ellough branch and have done so for the last fifteen years.
A simple order to add to the many and varied I have had from this depot;
I needed some windscreen wipers for my wife's car as the old ones were squeaking and not clearing the windscreen.
I called and ordered new items and asked for delivery to my yard.
They are in stock and arrive promptly. I fit.
Another task completed without fuss.
Thank you to MPD at Ellough.

5 stars for Motor Parts Direct Ivybridge for their excellent customer service today in helping me out with a new battery. Excellent service, many thanks

Got me the part i needed when no other Motor Factors could. Even BMW couldn't get one as quickly. Great team in Farnham, thanks all

I looked EVERYWHERE for the part I needed but had no luck until I found Steve at Motor parts Direct at Linguard Lane Bredbury. He went out of his way to help and find the part I needed. He was extremely helpful, friendly and professional. Thanks so much Steve. Cheers Pete

Absolutely gutted to find out Tina is leaving Dewsbury branch. She’s always been an absolute superstar whilst we have dealt with mpd. Gutted she is leaving she is always bubbly and answers phone before I ring lol! She will be sorely missed you are loosing a brilliant staff member! Hope you can find someone as brilliant as Tina to fill her place or we may have to move our custom to GSF

where do i start...
one of the van drivers old Ish guy cant drive for the life of himself decides it's a good idea to cut me off then out his window proceed to call me names wa***r and give me an absolute mouth full of abuse then drives off still giving me some real nice hand gestures.
i reported him to the branch manager so lets see if he still aloud out on the road with them great customer skills of his.

GREAT SERVICE AT THE ROYSTON BRANCH, RYAN WENT ABOVE AND BEYOND TO HELP ME FIND THE PARTS I NEEDED

Not necessarily the cheapest but I'm never let down on service which costs me more as a garage, so I'll take it.

Easy click and collect. Staff at branch were friendly. More knowledgeable than halfords.

called them at 11.45 to check a part number, they told me they have it in stock, they closed at 12.30 so a mad 8mile drive through the busy Saturdays roads and retail parks, only to find they didn't have it in stock...they didn't even apologise!!!

Bought a steering rack in January got it fitted to find it was faulty, so returned it and got told we need to wait 4-6 weeks to get our money back. Time passed and still no money and the staff was very rude. After the 3rd letter i sent them if it wasn’t payed back I was taking them to court as it took 4 months to get our money back. These people are toxic avoid at all costs

I was crashed into by a driver of this company while I was stationary in a queue of traffic at red lights, he apologised when I confronted him, blamed the rain for not stopping!!! made no effort to help when i told him my car wouldn't start. When I did start it and drove along to somewhere safe to stop I turned round expecting him to have pulled up behind me and he had drove off! Called the company told them what happened, my car bumper would need respraying, a service to safety check and turn off the engine light that had come on, a new child car seat and any time I have to take off work due to not having use of the car as I use it for work who said they will cover all costs, I have paid for most the work myself and am waiting for the money back!!!!

Really Like this company the lads I the office are very good. Quick delivery of parts with from friendly driver

The site asks you for your cars registration , you search for the part you require and the site promptly shows you parts that it informs you are not suitable for your car 😂 brilliant

No service but your delivery driver in Worthing is a risk and no consideration for others on the road. So dangerous!

Horrible toxic place to work for, the two other female drivers there made you feel like rubbish every shift. The assistant manager is toxic and rude, and basically needs sacking as he makes you feel suicidal to work for. This is the Worksop branch, most clique place I’ve ever worked in. If your face doesn’t fit, that’s it, you’re treated like a nobody and soon get rid of.

I had outstanding service from Jane and Mark at the Maidenhead branch yesterday. I was seeking a battery for a classic car the these two staff members went the extra mile to help. Thank you.

Didn’t have anything delivered but disgusted at a driver over taking a car going 30mph in a 30mph zone when there was clearly lots of children who had been dropped of by their school bus so dangerous!! Lucky they did not hit and kill a child!