I liked efficiency in terms of rather quick and simple enough booking. I didn’t like being in touch with two instead of one agent - Mountvacation and ‘we consult gmbh’. Likewise, I don’t like rathe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It's easy and pretty straightforward to book, though it would be great if you could choose a particular unit rather than a generic one. It's great that the accommodation + ski pass packages can b... See more
It was very easy and fast to make a reservation. And reservation confirmation vas very quickly. I sent an inquiry about the check-in time, so I hope the employees will answer me. But more information... See more
I am very pleased with the whole booking process. The employee is very kind and helped me correct my mistake when paying by card. I will continue to use MountVacation website in the future. nice gr... See more
4.5
Excellent
352 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very pleased
I am very pleased with the whole booking process.
The employee is very kind and helped me correct my mistake when paying by card. I will continue to use MountVacation website in the future.
nice greetings
Hrvoje
27 December 2021
Unprompted review
MountVaction team reaction
MountVaction team react to all my requests and resolve them instantly.
17 December 2021
Unprompted review
Vouchers and call center experience
Got voucher via e-mail but no one couldn’t explain me where to put it and was calling call center for like 3 times before I managed to pull this reservation
16 November 2021
Unprompted review
Everything perfect!
7 October 2021
Unprompted review
Relax package
We spend the weekend, had a great massage. Everything was ok, except food :/ Food was stone cold, eggs at breakfast and all side dishes at dinner
28 September 2021
Unprompted review
Easy & straightforward
27 September 2021
Unprompted review
very professional
very professional, simple and quick acces, process and feedback
21 September 2021
Unprompted review
Super
I have no objection. They always have a timely notice. They are accurate and everything is as it is written.
20 February 2020
Unprompted review
Reply from MountVacation
Dear Krešimir,
thank you for taking your time and leaving such a positive review! The team here at MountVacation is thrilled that you chose our service for booking your holidays and we'll be happy to help you in the future.
Have a great time on your holidays, and see you again soon!
Reply from MountVacation
Dear Stipe,
thank you for taking your time and leaving such a positive review. We are happy to hear you were satisfied with our service. We hope to see you again soon, and enjoy your stay in La Plagne!
Reply from MountVacation
Dear Siniša,
we are very happy and thankful that you always choose us for booking your next trip. This is really the biggest thank you we can get, and we will continue with offering you the best holiday experiences in the future.
Kind Regards,
Team MountVacation
Great site
Very helpful, proffesional and with a lot information. A+++
30 September 2019
Unprompted review
Reply from MountVacation
Dear Ivica,
we are happy to hear that your experience with our agency was so positive. it is our goal to make all our customers happy.
Thank you!
With best regards,
Team MountVacation.
Only possitive experience
Only possitive experience! Great! For recoommedation!
13 April 2019
Unprompted review
Reply from MountVacation
Pozdrav, Nevenka!
Puno hvala na vaši ocijeni, to nam puno znači. Nadamo se da ćete se ponovno odlučiti za rezervaciju s MountVacationom.
Srdačan pozdrav
MountVacation Team
Good and usefull
13 April 2019
Unprompted review
Reply from MountVacation
Hi Vlado!
We are very pleased to hear that you've been satisfied with our services. Thank you very much for the recommendation.
Kind regards,
MountVacation Team
Mountv is great!
13 April 2019
Unprompted review
Reply from MountVacation
Hi Igor!
Thanks a lot for your review, it means a lot to us. We hope that you decide to book with MountVacation again.
Kind regards,
MountVacation Team
one of the best and inovative service…
one of the best and inovative service related to this customer segment!!!
13 April 2019
Unprompted review
Reply from MountVacation
Hi Zoran!
Thank you for your recommendation. We are really happy that you've been satisfied with our services.
Kind regards,
MountVacation Team
Very friendly staff ready to help you…
Very friendly staff ready to help you in a second via online chat.
Reservation of the hotel and ski pass was done within couple of minutes, we received all needed vouchers via mail and only thing we had to do is to show up and enjoy.
Thumb up!
4 March 2019
Unprompted review
Reply from MountVacation
Hi Marina! Many thanks for your review. We are really happy that you've enjoyed the experience with MountVacation. Kind regards, MountVacation Team
Allaways a real value for money
There allways have been a real value for money, although in some instances we had to solve problems that were not directly linked to MountVacation.hr. Allthogether I shall continue to use this link for my further gtraveling experiences.
18 February 2019
Unprompted review
Reply from MountVacation
Hi Zvonko!
Thank you for your opinion. We are really happy that you've enjoyed the experience with MountVacation and we hope you had nice holidays nonetheless.
Kind regards,
MountVacation Team
Best Deals
Best Deals. Simple reservation. No extra surprises when you arrive at selected destinations. Great experience every time!
18 February 2019
Unprompted review
Reply from MountVacation
Hi Anita!
Thank you for your review. We are really happy that you've enjoyed the experience with MountVacation.
Kind regards,
MountVacation Team
Reply from MountVacation
Pozdrav, Tomislav!
Puno hvala za vašu ocjenu. Drago nam je što ste zadovoljni našim uslugama in nadamo se da ćete imati vrlo dobar odmor.
Srdačan pozdrav
MountVacation Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.