Mountain Interactive Reviews 225

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

After playing Delta for almost 40 hours, and grinding FCPD, I would say Delta can benefit from the following: - Allow moderators to do their jobs. - Corruption RP needs to be limited at best. This... See more

Company replied

Rated 5 out of 5 stars

Awesome community, People are so friendly and welcoming here. You can get much knowledge from members, especially from Victor himself; he's an outstanding guy who is ever ready to help if any need ar... See more

Company replied

Rated 5 out of 5 stars

Not gonna lie. Definitely a 5 star rating. Roleplay i've done within the community is amazing. Been here since MI owned fort loredo, this company and it's employees are only becoming better and bett... See more

Rated 4 out of 5 stars

Perris was a pretty rough game a little while ago completely full of brain-dead people. Recently due to the whitelists the game has become so much more fun and realistic. Overall, Perris is beginning... See more

Company replied

Company details

  1. Video Game Store

Written by the company

Mountain Interactive is a community-driven game development studio known for creating immersive roleplay experiences primarily on Roblox.


Contact info

4.0

Great

TrustScore 4 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Need to pay for everything

Very pay to win, can’t even get a car without having to be a “Titanium Donator” which you need to pay 600$ a MONTH! For a Roblox game, 99$ for a police bike?

29 November 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Hello!

We’re sorry to hear about your experience. At Mountain Interactive, we don’t charge $600 or $99. Our pricing ranges from $3.00 to a maximum of $39. We’d appreciate the opportunity to learn more about your situation. Please feel free to reach out to us at support@mountaininteractive.com.

Rated 4 out of 5 stars

Love the game and style but they do…

Love the game and style but they do need to improve updates because they have been in development with some updates for over a year and promises to release them have been pulled back many times but other than that great company would recommend

5 December 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Hello Jordan!

Thank you for your kind words and for recommending us. We truly appreciate your support and love for our game and style.

We hear your concerns about update delays and understand how frustrating it can be to wait for features that have been announced. Ensuring that updates meet our quality standards sometimes takes longer than anticipated, however we’re working hard to improve our development process and communication with the community to avoid pulling back release dates in the future.

Your feedback means a lot, and we are committed to delivering the best experience possible. Thanks again for your patience and for being a valued part of the MI community!

- Jack, Customer Support Lead

Rated 5 out of 5 stars

Have used the services of this company…

Have used the services of this company for the past 3&half years and they always have delivered what they promise.

5 December 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Hello Poki,

Thank you so much for your loyalty and kind words! We’re thrilled to hear that you’ve been with us for over three and a half years and that we’ve consistently met your expectations. Delivering on our promises and ensuring our customers are satisfied is what drives us every day.

We truly value your continued support and look forward to serving you for many more years to come!

Rated 5 out of 5 stars

My Honest Thoughts

I've been a member for several months now and I can say that it is worth every penny and allows me to have a unique roleplaying experience within Perris, California and LA games.

5 December 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Thank you so much for sharing your experience! We're thrilled to hear that you’ve been enjoying your time as a member and that you find the unique roleplaying experiences in Perris, California, and LA games worth it.

Rated 4 out of 5 stars

My Experience

My time within the Mountain Interactive Community has been more then pleasurable. My quest to experience everything Mountain Interactive has to offer lead me to joining their community moderation team. This one action allowed me to connect with many members of the community, some of which are now great friends. Additionally, I had looked into doing some development work for the group which had lead me to meet Ash. Ash is a company lead for Mountain Interactive, and handles the development team. Ash was very helpful, and provided me with fast response. Overall I had a great time within Mountain Interactive.

5 December 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Thank you so much for sharing your experience with Mountain Interactive! We’re delighted to hear that your journey within our community has been so positive and rewarding. It's wonderful to know that joining the community moderation team allowed you to make meaningful connections and even lasting friendships.

We hope to continue seeing you in our community from now to the future :))

- David, CEO

Rated 5 out of 5 stars

Great service

Great service, amazing data protection

4 December 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Hi Russell,

We strive to protect all our members information, complying with multi national requirements.

- Jack, Customer Support Lead

Rated 5 out of 5 stars

Mountain Interactive Review

My ticket was handled by Victor and honestly I have nothing to complain about. My ticket was dealt with so fast and it was handled with respect.

5 December 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Hi there,

Victor does quite a-lot at Mountain Interactive. I'll pass this along to him, thank you for your kind words.

Rated 1 out of 5 stars

You guys are just making money from us

You guys are just making money from us. The game is fun, but I shouldn't have to pay to unlock everything.

3 December 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Hello,

Thank you for sharing your feedback. We’re glad to hear you enjoy the game, but we also understand your concerns about unlocking features.

Our goal is to create a balanced experience that’s enjoyable for everyone, whether they choose to invest in premium content or not. While some features are optional and come at a cost, we strive to ensure that the core gameplay remains fun and accessible to all.

Your input is important to us, and we’re always exploring ways to improve the player experience while maintaining the game’s sustainability. If you have specific suggestions, we’d love to hear them from you, please feel free to reach out anytime!

Rated 1 out of 5 stars

Owner doxed me and then hooked up with…

Owner doxed me and then hooked up with my mom like dude wtf??

5 December 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Hi 死,

Here at Mountain Interactive we take personal information seriously with security processes in place, the CEO would also never hook up with your mother.

- Jack, Customer Support Lead

Rated 3 out of 5 stars

Really fun game. Need some fixes with moderation.

Really fun game, really bad moderation. I don't like the fact that you can buy moderation in this game and I don't think the higher ups know how to train people either. I have only seen about 7 good moderators on this game who know what to do. The developers are REALLY good at doing there job, they listen to the community and take ideas in to then add into the game. If the higher ups are reading this I would suggest not letting people buy moderation, I know you guys want money but like come on now yall ain't that greedy.

5 December 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Hi UhSaum,

I'm sorry to hear that our moderators aren't up to the required standards, could you please reach out to us at Support@mountaininteractive.com with some more details, I'll then forward this on to the Volunteer Management Team.

Rated 5 out of 5 stars

Awesome community! MI ON TOP!!!

Really great community! I've really enjoyed the subscriptions and other addons. For me, one of my favorite things about the games that MI has, is that you don't NEED to have any form of subscription or paid game addition. I can definitely see this community growing day by day, and I'm really happy to be a part of it.

(MI rocks <3)

27 October 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

WE LOVE THE ENERGY!! Thank you for being an active member to the Mountain Interactive Community. If you have any questions let us know via support@mountaininteractive.com :)

Rated 5 out of 5 stars

Amazing experience.

I love victor and david, best owners and developers, everytime I get to be a sheriff or a police officer and there's a situation, I smile and giggle always because this brings me so much joy on how realistic this is, I just love this community and all the moderation team, I wish to specifically be whitelisted as an USMC, Unfortunately I need lots of training so it'll not happen and I'm poor, Thank you David and ur team for creating such an awesome experience

-Noodles_F6SR
-raidzvsm

5 December 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Thank you so much for your kind and heartfelt words! It truly means a lot to us that our community brings you so much joy and positivity. We hope you can enjoy our games we have to offer. Thank you for being a long time player in our games!

Best Wishes,
Victor, David, and the Mountain Interactive Team

Rated 1 out of 5 stars

The site must be broken or something…

The site must be broken or something because I cant even get it to send a verification email for my account and now all of the sudden I'm locked out of my account on the website.

1 September 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Hey John, I believe cloudflare is having an outage at the moment, feel free to shoot me a dm (Ash) or ping me in general we can help you. If you haven't joined the server feel free to at .gg/mountain

Apologies this happened.

~ Ash

Rated 1 out of 5 stars

Attempted to dox

Attempted to dox information to the public

12 July 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Hi anonappleusagejss,

Here at Mountain Interactive we take personal information seriously with security processes in place!

- Jack, Customer Support Lead

Rated 1 out of 5 stars

MODS!!!!

The mods on this game are so terrible. im sick of everyone getting perm banned like ban them for a couple of days. I got perm banned by littlegrasshopper for RDM just one but there's someone with 3xFRP. that got a 1 day ban like WHAT THE FRICK. your mods need better training and application. Or there just being corrupt.

8 July 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Hey, I completely agree on that we recently had the same incident brought up to us. We launched an investigation on the user, feel free to email me at Ash@mountaininteractive.com and I'll be more than happy to remove that ban.

Rated 2 out of 5 stars

What?

To start this off, I like the game and how it works but from my experience they need to improve the management. I dont know why I purchase items for a older verison of the game, and then it doesnt work, I thought I would just contact support because maybe this is bugged, but they tell me to fvck off and pay AGAIN for the same thing I already poured money out of my pocket for. And I reached out to support via email and talked to staff ingame and both times they refused to even try to elaborate. Thank you

23 June 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Hey support not elaborating is super weird. Feel free to shoot me a personal email at Ash@mountaininteractive.com

I love to hear more about this we can look on what happened and further improve. Apologies this happened.

Rated 5 out of 5 stars

Honest opinion

The development team itself is great, staff team is very understandable and very active and the only thing that could improve would be the community itself which is not anyone's fault. Overall everything is at best as it could be. Of course there's always room for improvement and I'm excited to see what Mountain Interactive has to bring up in future.

4 April 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Hi Mexican,

I'm glad that you're excited to see what what we have instore!

- Jack, Customer Support Lead

Rated 5 out of 5 stars

Great community

Great community! Everyone is extremely supportive and overall a great community to be a part of! Extremely professional and a well-made game!

3 April 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Hi CBros,

Thank you for the feedback!

- Jack, Customer Support Lead

Rated 1 out of 5 stars

Overnight 5 star reviews

Overnight 5 star reviews? Is the owner buying reviews seems so. Seems sketchy all the reviews are the same might be the admin “team” paid to say good things owner is a scumbag. As all the other reviews say he’s charging to be able to go on team. How is that immersive? Immersive in charging credit cards?? Don’t get me wrong it’s a decent game but the owner needs to let it go. Let us people have fun only way to get people to come back is to be a good owner. Which you have not proved.. you learned when you did an application thing it didn’t go well people fought back against it. Keep the subscription optional you have had 0 issues with it before. Add a combat thing to where it says if you are wanted or not… hell once you fire you are wanted or can be shot.. how about that? Not hard other games have done it. I’m giving you ideas bozo

31 March 2024
Unprompted review
Mountain Interactive logo

Reply from Mountain Interactive

Hi,

I've looked into your review! I'm struggling to understand your experience as you aren't a customer with us. Please contact support@mountaininteractive.com with an attachment of your review so we can best understand your experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look