motuscommercials.co.uk Reviews 

7
TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

7 reviews

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3.2

All reviews

(7)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Should be called a circus as run by clowns!

These clowns do our PMI's on our trucks. Never respond to emails or confirm bookings. They 'miss' emails then tell us they can't do the work as they're too busy. Then don't respond to emails requesting someone to contact myself to discuss the issue. On top of this, we've had vehicles in there for days on end and they don't get the work down, blaming the lease company all the time. They had one vehicle for over a week to fit a mud wing and still hadn't done it, so we took the vehicle back and they sent me a bill for the work they never did!!!
I think that comes under fraud, doesn't it?
My advice is find a better, more relaible workshop who actually give a s**t about customer service and care.
This crowd are a joke.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

I’m there a lot, and never have issues

I take fleet trucks for repair and service a lot for culina/stobarts and never have an issue,
Everyone’s always helpful and friendly,
A solution is always on hand,
Thy will go out their way to help you,

Needs a drinks machine,

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed that Motus do not respond…

Disappointed that Motus do not respond to emails, despite stating a reply will be sent in 3 days. Despite 3 requests for a reply, sent over a period of more than a month, I am still waiting!

17 July 2025
Unprompted review
motuscommercials.co.uk logo

Reply from motuscommercials.co.uk

Hi Mike, I am sorry to hear about our slow response to your enquires. Could you let me know which department you need and the nearest Motus location and we'll get this sorted!

Rated 1 out of 5 stars

damaged my van

damaged my van and charged me for warranty work its there glasgow vans department near queen elizebrth hospital avoid the bumberclaats

21 February 2024
Unprompted review
Rated 1 out of 5 stars

Wouldn’t recommend or use motus

Put my van into Motus Ayr on March 2023.
Gave them £3000 for repairs as it failed its MOT.
1 week later started to get a knocking noise,took it back into them to find out what the noise was.
I was told that the cv boot they fitted hadn’t been secured properly and had came off losing the lubricant and that’s why the noise was there.
2 weeks later a knocking noise reappears, I take it back into them to find out what noise is, I get told it’s a gearbox mount that’s making the noise.
I got told by manager that they have taken enough money off me and to take it to another garage.
I take it to another garage to have the mount fitted.
September 2023 I get EML on my dashboard.
The same lights that motus put out in March and did rear discs and pads and abs sensor.
Take my van back to motus for them to rectify and let them know they have it for 2 weeks as I’m getting married.
I go into Motus a week later as I was passing by coming back from my weeding the previous day to see how things were getting on.
Was told the van hadn’t been looked at as they got rid of their diagnostic equipment.
I had to take my van to a garage in Glasgow so that I could get the issue diagnosed.
They advise me that the handbrake cables are seized which has “fried” the abs sensor bringing on the abs light and traction control light.
While they were diagnosing the van, it was mentioned that they heard a knocking noise and they explained that the cv joint was starting to seize due to lack of lubrication.
I mentioned to them that back in March that it had a new cv boot and that it hadn’t been secured properly which had come off and then re secured.
They also advised me that it may require a drive shaft as the cv joint was starting to wear the drive shaft.
I’ve sent 3 emails to motus since September letting them know of the constant issues that have arisen but they have failed to call or email me to discuss this .

I would never recommend or use motus again as they have no customer service standards.

10 March 2023
Unprompted review

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