Motolegends Reviews 

7,022
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 692 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and helpful staff who provide first-class personal service and excellent advice. Reviewers highlight the amazing selection of high-quality products, often noting their comfort and protective features. Many customers appreciate the quick and efficient delivery service, with items often arriving promptly and well-packaged. People frequently mention the excellent customer service, including personalized fittings, free adjustments, and a welcoming atmosphere with refreshments. Many customers express long-term satisfaction and trust, considering the company their go-to for gear due to the reliable quality and service.

What people talk about most

Product

Clients share positive opinions on product, highlighting the high quality and performance of items like Klim... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, first-class,... See more

Staff

Customers had positive experiences with staff, consistently praising their knowledge, helpfulness, and... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of products and... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely outstanding. A totally different experience from that recieved from other large mainstream motorcycle gear retailers. The personal service is first class throughout in both the selection an... See more

Rated 5 out of 5 stars

As always, excellent customer service. I bought a Kriega backpack 7 years ago & unfortunately some of the stitching on an integral part to carry this suddenly came away. Kriega give a 10 guarantee on... See more

Rated 5 out of 5 stars

Moto Legends is company I have used for many years. Top quality brands at fair price. The reason for writing this review is when recently I had a problem with a pair of boots that were only a few... See more

Rated 5 out of 5 stars

Made a recent trip to Motolegends for PFS adjustment to my Shoei Neotec 3. When purchased, the PFS system check was not fully available so Chris fitted it old school. This was great but always wondere... See more


Company details

  1. Motorcycle Equipment and Accessories Store
  2. Motorcycle Dealer
  3. Motorcycle Parts Store
  4. Motorcycle Shop

Information provided by various external sources

We're different to other sellers of protective wear. We're not interested in the run-of-the-mill, and we don't set out to do cheap. We sell only the best gear: the most technical, the most protective, the most stylish, and the most comfortable. We're never swayed by what the manufacturers tell us sells best; we're motivated only by finding what's new, what's different, and what works. Our typical customer has probably grown out of sports bikes, and today rides something sit-up: a naked bike, a cruiser, a sports-tourer, an adventure bike, a retro-styled machine, or perhaps even a genuine classic. He is older than the average biker. He likes to make a statement, both in what he rides, and in what he wears. We are also, we’d like to think, a notch or two above your average dealer when it comes to ladies’ wear. And that may have something to do with the fact that we are owned and run by a woman: Sara Linney. We’ve put together a terrific collection for female riders and pillions. Take a look at the site, or come and visit our amazing shop in Guildford. You won’t be disappointed.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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5.0

All reviews

(7,022)

687 reviews in the last 12 months

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Rated 5 out of 5 stars

A very worthwhile trip to Motolegends

I visited the Motolegends outlet in order to buy a pair of Rokker riding jeans and a Shoei helmet. The service was first class all round. They made sure that I had absolutely the correct length of jean (even though I initially thought that the first pair that I tried on were the right ones). Naturally, they made sure that the armour was absolutely in the correct position). Secondly, the helmet fitting was a real experience. Even though their uber-specialist fitter was on holiday, Rob (who in any event had plenty of past experience of his own) was not going to let me leave the shop until he was completely satisfied that all angles had been taken care of. Rob also advised me that I can return to get my helmet micro- adjusted by their specialised fitter as part of the deal when he returns from holiday. Top quality products combined with top quality service. Well done all.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

My first visit to Motolegends

My first visit to Motolegends, I can only say what a masterclass in customer service, after watching the informative reviews by Chris on YouTube I was lucky enough to have the man himself assist me with my jeans purchase, I tried a couple of pairs and sat on a bike with Chris making sure the fitting was perfect to the point he called his Taylor for same day adjusting as I was looking to leave on a bike trip the following day, as said a masterclass in customer service, on trying another pair we found a better fit with no adjustments required.
Good motorcycle clothing is not cheap so when spending your hard earned cash treat yourself to great service and the knowledge that the team at Motolegends will only let you leave if you are happy and protected for your next ride.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

The best customer service in any shop, anywhere

As always, it's the exceptional customer service which makes this an outstanding place to shop. The staff are knowledgeable, welcoming and friendly and go to ridiculous lengths to make sure there's no compromise on what you buy. I bought a jacket, but while I was there the staff were more than happy to help with a headset fitted to a helmet I bought there several years ago, and to advise on care of my jeans.
(Simon Bryant, in a review a few hours ago, said that the coffee is "pretty good" – actually, the coffee is outstanding, too :-)

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Visit to Motoledgends

If you want a personal and immersive shopping experience then Motoledgends is the place to go. The staff are incredibly knowledgeable and go out of their way to understand your needs. I very much doubt there is another motorcycle clothing shop in the U.K. that looks after you in this way. In these days of poor customer service Motoledgends definitely bucks the trend. Their range of clothing and accessories is of a very high quality. A genuine ten out of ten for me.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

PFS for ten tenths fit

Made a recent trip to Motolegends for PFS adjustment to my Shoei Neotec 3. When purchased, the PFS system check was not fully available so Chris fitted it old school. This was great but always wondered about the fine tuning. Joe assessed the fit using PFS and there were some very minor adaptions made but always the professionals the pads were adjusted. Fits now like a glove and full respect to the PFS service and the dedication of the Motolegends team. If you are purchasing a quality Shoei helmet and want it perfect, Joe, Chris and Motolegends team should be your first point of call. Highly recommended.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

I’ve used Motolegends a few times now…

I’ve used Motolegends a few times now to purchase motorcycle clothing most recently the new Rokker Legends Diablo. Took a while to get the right size but all I can say is wow. The fit is fantastic, some stretch for comfort, breathable, light, single layer, amazing. You don’t notice the armour it’s so thin. There is something amazing about Motolegends compared to all the other retailers. They may not be the cheapest, but the products they stock and recommend are by far the best. So stop wasting time buying five pairs of gloves or boots or jeans, follow the chap in the caps advice and just pay a little more for something you will wear for countless seasons. The other recent purchase from them was Klim jacket for summer, not worn any of my leather jackets since buying it, again another wow. Just need a new pair of boots now

27 June 2026
Unprompted review
Rated 5 out of 5 stars

as always a great service and quick…

as always a great service and quick delivery , ordered boots and great fit , i find the choice online really good and the product videos are very good to find what the best gear is and what to look for ,i highly recomend Motolegends if you want the best gear for riding

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Shoei PFS

I visited the shop (for the the first time) on the 9th April 2026 for the much talked about Shoei PFS. This was my first visit to the shop (I have previously purchased items on line). I was a little early for my appointment with Joe, so I was directed to the waiting area and quickly given a cup of excellent coffee and a biscuit. The PFS process was thorough and relatively quick, with Joe explaining about head types and the different liners that he would be using. At no time was there a 'hard sell', and I was free to pay for the fitting and leave. However, I had already decided to purchase a Neotec 3, which he quickly configured for me. I then asked about the SENA comms system for the helmet, and within 15 minutes my new helmet was returned to me with the comms system fitted, and I was given a run through on its operation. I used the new helmet during a tour of northern France the following week, and it was very comfortable without any undue pressure across the forehead etc. If you are considering a new Shoei helmet, and you can get to Guildford I would certainly recommend booking an appointment for a PFS fitting at Motolegends.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Motolegends, always a great experience

As always, excellent customer service. I bought a Kriega backpack 7 years ago & unfortunately some of the stitching on an integral part to carry this suddenly came away. Kriega give a 10 guarantee on their products but rather than go through that possible 'palaver' Motolegends are carrying out the repair themselves. I have every confidence this will be a very good repair & if, for whatever reason, it isn't, I know they will get it sorted. Needless to say. I ended up purchasing a pair of summer gloves too 😉. It's always a pleasure to call in though & enjoy a great cup of coffee 👍. Thnx all

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Had a Pfs for my Shoei neotec 3 helmet.

Had a Pfs for my Shoei neotec 3 helmet.
Which made a big difference, this is my first flip front
helmet so still getting used to it. It is quieter than my old
Shoei GT and very comfortable, great service from everyone at Moto Legands.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service – Even When the Mistake Was Mine

I’ve bought a lot of motorcycle gear over the years, but Motolegends continue to set the standard for customer service.

Most recently I ordered a pair of Klim Ridgeline boots and realised shortly afterwards that I’d accidentally selected the wrong size. A quick email was all it took and the team immediately stepped in, intercepted the order and sorted the issue before dispatch. The sizing mix-up was entirely my fault, but they couldn’t have been more helpful.

The boots arrived beautifully packaged, almost like opening a gift rather than a mail-order purchase. It’s the little touches that make a difference, and Motolegends seem to understand that better than most.

The fact that they offer free delivery on safety equipment is another huge plus. Great products, expert advice, outstanding customer service and genuinely helpful people who care about getting things right.

A perfect 5-star experience from start to finish. Highly recommended.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service as always

Went to Motolegends due to the choice of gloves and stock levels.
I have very small hands so gloves are a pain to get a good fit.
I was personally served by a very amenable chat (sorry forget his name) and managed to get great fitting gloves.
Always get great service will be back.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Motolegends have come up trumps

Once again Motolegends have come up trumps. I bought a pair of gloves from Rob that promise to be extremely comfortable and had a shoei fitting from Joe so that when I order my new lid it will fit me perfectly.

I travelled 180 miles to do this and it was definitely worth it.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

First rate experience as always

First rate experience as always.
The knowledge from the team at Motolegends is superb.
I was looking for a pair of jeans and jacket which I could have ordered online.
Being able to try on items in the shop and get a real feel for how they sit on you, plus being able to swop from one item to another makes sure you’re getting the right item.
I know I’ll be back as have my eyes on another jacket :)

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Joe did a Shoei fitting for me

Joe did a Shoei fitting for me. It was excellent from start to finish and I walked away with a helmet that fits like a glove. The whole high touch customer service makes a massive difference to e.g. walking into an infinity branch. Worth a 3h round trip for me and I’ll be back for my next helmet for sure

16 June 2026
Unprompted review

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