Motolegends Reviews 

Went to get a pair of Richa Joggers, but it quickly became apparent that it wouldn't be possible to get them on and off without taking off my boots. Rob suggested the Richa Strippers as an alternative, so I bought them. I'm very pleased with them: the full-length zips running down the entire side of each leg make them a cinch to get on and off, and they seem very well made. Good product and excellent service, as always!

The friendly and experienced staff managed to fit me in despite the busy shop and no appointment. The service was great. I was getting a new helmet and thought it would be a 2XL but the staff advised XL was the correct size after adjusting the pads. By the time I arrived home after an hour’s ride they were absolutely right – the size was perfect. Arai ADV helmet 👍

Really appreciate not being strong armed into a purchase and the length of time and trouble taken to find the right gear and fit . And the advice not to buy if it’s not right . Thanks to Rob for really excellent service .

Excellent service whilst at my visit to your premises once again.

Motolegends simply the best professional motorcycling clothing store , they care what they sell you , it should be a perfect fit , style and choice whether it is a jacket jeans or a helmet .
The team knows their products , this is real customer service .

As always I cannot fault the experience of buying gear online from Motolegends. This time (for the first time ) I wasn’t sure of the sizing and ordered a size that was quite snug …. A simple email to Motolegends and they sent a return label within hours and reserved the larger size to be sent as soon as they received my return. Free postage to return and within the week the new item arrived and is a much better fit. Thank you Motolegends , very pleased with my purchase and the service was impeccable.

Motolegends always provide a great service
If any issues they always sort in speedy fashion

If I could give 6 stars, I would on this occasion. I popped in to get my Neotec2 custom fitted as I was having a few issues with pressure points. My head falls in between a medium and large, but Joe managed to find the perfect solution for my medium lid, without having to buy another helmet. He explained everything very well and i can now order a replacement, already custom fitted, online with Motolegends, without having to drive 2 hours to get there. If you have a Shoei and you want it to fit 'like a glove' it is well worth visiting Joe and spending £50.

Prompt delivery, fair loyalty discount. Some anxiety when I saw the very badly damaged box, but goods were ok.

Excellent service. I ordered the wrong colour jacket but phoned the next day and they were able to send the correct colour instead. Very happy customer.

Excellent products, price and delivery.
Top quality service, what’s not to like!

Excellent, no-nonsense service as ever. Bought a Shoei J.O2 and it arrived promptly. Shopping online can be a bit hit or miss sometimes, but I'm confident that if something doesn't fit, I can return it easily. So that's a BIG plus.
Additionally, the prices are always competitive, so I'm a happy bunny!

Fine until it’s time for a replacement

Disappointed in the customer service
I’ve bought gear from Motolegends a few times now and not had any issues.
Around 3 months ago I decided to purchase a pair of Rukka themog + gloves, for winter use on Blood bike rides.
Rukka gloves are advertised as having a two year guarantee.
I wore them for a few days out on dry cold days and all was good.
On cold v wet day, I noticed water ingress on dual carriageway at speed.
This gradually got worse during the day, the gloves were absolutely saturated by the end of the day.
I reported this to Motolegends, I was asked to test them again, before returning them.
“Fair enough “
So a month later again on shift, I was on the M4 in heavy rain.
I noticed rain entering the fingers of the left glove.
This got worse during the drive, the glove was soaked.
I could feel the water entering at the finger tips.
I again reported this to Motolegends and was asked to return them.
A week later I was contacted by a representative, I was told the gloves didn’t leak and that I was probably not wearing them correctly!
I’ve been wearing motorcycle gloves since I was 16, I’m now 62!
I bought the gloves to use with a Rukka Nivala suit with double cuffs.
(The gloves were well tucked into the sleeves, sleeves were well velcroed up and zip closed, no water entered the sleeve area, it came in through the finger tips)
Motolegends returned the gloves and advised to send them to Gore-Tex if I wanted them tested.
So Motolegends after spending hundreds of pound with you over the years, I will take my business elsewhere from now on.
Potential buyers need to be aware that Motolegends are fine until you have a problem.
Then the Chap in the hat, loves to write what he obviously thinks are hilariously funny responses, rather than customer service.
As you can see from his reply below.

What a way to deal with customers, that have bought faulty goods.

So use this company if you think things will never go wrong.
Because if they do there’s no warranty from them.
Just sarcastic reply’s

Update

I sent the gloves back to Goretex and not surprisingly they were found to be defective.
Gortex refunded the moneys and my postage.
So thanks Goretex.
I’ll now take my money to sports bike shop, who have an Excellent customer service.

Rode up to Motolegends as I wanted to buy some Rokker jeans and really I needed to try them on as jeans can be a weird fit on me.
When I arrived the shop was busy so I was offered a coffee in a nice little waiting area. Nice touch that.
Anyway not long and I was in. I was promptly served by Chris who listened to what I wanted and was straight on the case. I tried the jeans on, found the perfect fit and the important bit was Chris set the knee armour to the correct position.
Overall very impressed with garment knowledge and the swift but personal service I received.

I visited the store this week. I wanted a light weight suite. I dealt with a man named Rob. He was extremely knowledgeable about all the products,sizes what would fit/not fit me. He was patient and gave me all sorts to try on. I went out very happy with my new purchase. Well done.

Another successful visit to Motolegends. This time for some Level 2 armour for Rokker Jeans, a heated jacket, a back protector and a Held waterproof jacket. All expertly fitted with the help of the Motolegends team. Being of a 'certain age' I was skeptical about the heated jacket, not really believing the hype around it. The heated jacket is for my wife, but while there I tried one on. Oh my goodness...! I was shocked. I'm now a convert to heated jackets... If you ride in colder weather GET ONE.

As Always great service great Products friendly staff

These guys not only stock such a wide range but they know their stuff. I’ve bought both in store and online. This time was an online purchase. Quick, efficient and delivered exactly when they said. Very professional and that’s a rarity very often

Called for advice on sizing and layering, got very professional and friendly advice. They also have a great returns policy.