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Company details

  1. Motorcycle Parts Store

Written by the company

ITA Il Punto di Riferimento per Scarichi Sportivi Moto e Scooter. Le migliori marche presenti sul mercato ai migliori prezzi. ENG The Reference Point for Motorcycles and Scooters Sport Exhausts. The best brands on the market at the best prices. FRA Le Point de Référence pour Échappements Sportifs Motos et Scooters. Les meilleures marques du marché aux meilleurs prix. ESP El Punto de Referencia para Escapes Deportivos para Motos y Scooters. Las mejores marcas del mercado a los mejores precios. DEU Der Referenzpunkt für Motorräder und Motorroller Sport Auspuffe. Die besten Marken auf dem Markt zu den besten Preisen.


Contact info

2.2

Poor

TrustScore 2 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Arrow for Yamaha xmax 300

I ordered an Arrow exhaust for my Yamaha Xmax 300 2024 on July 8 and the order arrived on July 23 at the desired address. Maybe it would have arrived faster if I had previously checked with Moto Sound if they had a green model available (my mistake for not reading under the product I wanted to order) In general, everything was as ordered, the exhaust is excellent, much lighter than the factory one most importantly, it sounds brutal.you just need to read the description in detail and everything will be fine. Some products are made longer, some shorter. I thought it would take a long time for my exhaust to arrive, but it still arrived quickly.All praise and recommendations for Moto-sound, they will fulfill everything you have agreed on. Greetings

27 July 2025
Unprompted review
Rated 4 out of 5 stars

Exhaust

I paid for exhaust on 24.03. and still nothing, they answer on one mail that the exhaust is in production, now they dont answer on mail/messages for 10 days.

UPDATE

I recive exhaust after 2 month and its brutal but delivery time is little too long.

24 March 2025
Unprompted review
Moto-Sound.com logo

Reply from Moto-Sound.com

Dear David Jozic,
We received your order (GPR Cf Moto 650 Gt 2022/2024 e5 CF.7.M3.INOX) on 03/24/2025 and immediately sent it to the manufacturer for production on request in order to ship the package as soon as possible to your address in Sveta Nedelja in Croatia.
On April 2, 2025, you wrote to us asking for information regarding shipping times and we replied that each product has different production times and that for this reason we recommend asking for information before placing the order.
As we told you, production times are approximately 20/25 working days, therefore weekends and all holidays (Easter, holidays and related long weekends on April 25 and May 1, etc.) are excluded.
If you haven't received a reply, it's because you were always asking the same question that had already been answered, just wait patiently for the production times communicated and your sports exhaust will be shipped (we are in high season and for this reason there could be slight delays due to the manufacturer and not by us).
We are sure that when you receive your sports exhaust you will enjoy it to the fullest!
Have a good motorcycle season!

Rated 5 out of 5 stars

Sprint air filter

Searching high and low for a Sprint air filter I found Moto Sound. They had the one I need (Z H2) and in stock. I ordered and received several mails, each with a different update on the status of my order. I received the item in several days time. Well packed, fast shipping, great e-mail updates. I am happy I made my purchase with Moto Sound and not elsewhere!

18 April 2025
Unprompted review
Rated 1 out of 5 stars

Can’t recommed this company

I made an order, i noticed about 48hrs later that i ordered wrong product, because their website does not have clear pictures of the products and delivery times below the products. I can cancel the order but they take 20% of the price of the product for themselves, absolutely crazy. If the product had already been manufactured, it would be a different matter, but it hasn't even been started yet. I cannot recommend this company to anyone.

27 September 2024
Unprompted review
Moto-Sound.com logo

Reply from Moto-Sound.com

Dear Daniel Linden,
We received your order on 09/25/2024 and immediately sent it to the manufacturer for custom manufacturing so that we could ship it as soon as possible to your address in Paimio, Finland.
On 09/29/2024 you requested the cancellation of the order without specifying any reason and immediately demanding a refund.
Unfortunately, the product ordered was already being custom manufactured specifically for you and in order to cancel the order, the supplier requires a 20% penalty (everything is clearly specified on the site, just read carefully).
In addition, the compatibility in the product sheet is also clearly specified on the site, it is necessary to read carefully before ordering a custom product made to order.
Receiving a star because we immediately sent the order to the manufacturer and because we apply what is written on the site does not seem right to us but we can only accept your decision
We wish you a wonderful day!

Rated 1 out of 5 stars

Scam

Scam. Paid for an order and a month later they didn't send it. They don't answer their emails or phone so I can honestly say it is a scam.

5 June 2024
Unprompted review
Moto-Sound.com logo

Reply from Moto-Sound.com

Dear Cosmin B,
We received your order number VRBXLDRUN on 06/07/2024 and immediately forwarded it to the supplier so that it can be shipped as soon as possible to your address in Bucharest, Romania.
We received only one email from you to which we responded immediately, it's a shame we couldn't share photos to prove it.
We have communicated the production times to you as each product has different production times and for this reason it is recommended to ask for them before placing the order (you did not follow the instructions and did not ask for them in advance).
Your review is totally fake as we responded to the only email you sent in a timely manner, if you had followed the instructions perhaps you wouldn't have to vent your frustration by leaving a fake review.
We wish you a good motorcycling season!

Rated 5 out of 5 stars

Super team and customer service

The team helped me greatly for the homologation of my exhaust. They did it very quickly and for free. They are super efficient and it's a pleasure to work with them. Many thanks to Sabrina and Federica !

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend 5/5 Stars - without a doubt

From Customer Service to handling and shipping to the great quality of the product, i was very satisfied.
I had several questions regarding the product, and the answers came quick, competently and very friendly. The Product i ordered was just great. the quality of the materials, the parts that came with it for assembly and the sound and fitting of the exhaust system was superb. I am very happy with this company and would recommend it to anybody looking for a great exhaust for their bike, it fits perfectly on my machine as described. 5/5 Stars for this company. Thank you Mister Fedirca!

18 April 2024
Unprompted review
Rated 5 out of 5 stars

I recommended Moto-Sound.com

I recommended Moto-Sound.com
Quality product is verry good and nice, super sound Arrow Exhaust.
Quick delivery.
I’m verry happy and thanks for your good product.

5 November 2023
Unprompted review
Rated 5 out of 5 stars

All good

The product that I purchased is more than great, but the delivery has taken some time (I guess around 2 weeks). They say they indicated that on the website, I checked it and yes, there that is, just I may say not too visible. I take it as a "user error" anyway, just as a caveat, make sure you check the delivery date before you order.

Still 5 stars, I can't complain.

31 March 2023
Unprompted review
Rated 5 out of 5 stars

Great

Everything was great; communication, transport, quality,... Of course, the exhaust was not sent the same day it was ordered, it still took about 10 days, but that was to be expected as it should go into production because I don't believe they have such a large warehouse that they can have a ready product for all motorcycle models

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Satisfied with the service

After two months of waiting I was sceptical to order from this shop but everything turned out great and I got my exhaust. Shipping was very fast! Everything came perfect. I have not installed it yet but it looks fine, as well as I got all documents needed for homologation. Leovince had some problems with couriers, and that was the reason for the delay. As clearly specified in the order phase, each product has a different production time, so it is recommended to always ask for the times before placing the order, I didn't pay attention to that and this is also the reason for the delay. Communication with MotoSound about problems was great.

2 March 2023
Unprompted review
Rated 4 out of 5 stars

Is really beatiful and racing…

Is really beatiful and racing exaust,the sound is fantastic,the exaust is titanium,short,and light, very compliments from me,to moto-sound and to the firm,MIVV of Teramo, ITALY! Also akrapovic whit 100 euro more, is very nice,but it does nothing; i'm already happy like this, thank you moto-sound!! Best regards!! See you next time i hope!! Bye!

23 February 2023
Unprompted review
Rated 5 out of 5 stars

They are trusted and reliable!

They are trusted and reliable. I got my items in time. It took 2-3 weeks but everything was in perfect condition. Once they shipped it only took 3 days. Price was also very fair.

17 January 2023
Unprompted review
Rated 5 out of 5 stars

I'm very happy with my exhaust

I'm very happy with my exhaust, I ordered without look if it was available or not, happens it was not available, but my order arrived in a little bit more than a week. The only thing I have to report is the packing, i think the exhaust box could be more protected. But there weren't no damage to the exhaust, that's important.
In overall I'm very happy with my purchase. ✌️

1 September 2022
Unprompted review
Rated 1 out of 5 stars

Unreliable Seller

Seller gave evasive answers about the products. Seems like the representative does not understand the communication. I asked if the same product was suitable to other motorcycle models and got the following answer:
"The products are all compatible with the original components there are no adaptable products, at least not here !!!!".
I asked for a straight answer and the answer was:
"You have already received an answer about it, you don't receive any more, good day!"
Huge RED FLAG.

30 August 2021
Unprompted review
Moto-Sound.com logo

Reply from Moto-Sound.com

Dear Rogerio Zanchi, Our records do not show any communication with your name. Thank you anyway for the review, it is a way for us to improve day by day. Feedback from our customers is extremely important and if you would like to contact our technical service please do not hesitate to contact us. Have a nice day

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