Mortimer Childe Ltd Reviews 73

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, welcoming, and friendly, often going above and beyond to ensure a seamless and stress-free experience. The service is frequently highlighted as excellent, with consumers appreciating the efficiency, personal touch, and the team's ability to make complex processes feel straightforward. People are particularly impressed with the quick response times to inquiries and the exceptional customer service, noting that the team is knowledgeable and always ready to assist with urgent queries. The user experience is described as smooth and worry-free, with many reviewers recommending the company for its reliability and proactive support.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

Consumers find service to be positive. Many reviewers describe the service as efficient, reliable, and... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the team's quick and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the process seamless,... See more

Based on these reviews

Rated 5 out of 5 stars

Aaah exceptionnel service really professional, staff are so welcoming very friendly, Jamie used to ring me to make sure if I had any questions which was lovely. Wendy in payroll is amazing she will ex... See more

Company replied

Rated 5 out of 5 stars

I have had a fantastic experience with Mortimer Childe from the start,their team always go above and beyond to ensure everything is seamless and stress free. Their professionalism ,attention to d... See more

Company replied

Rated 5 out of 5 stars

A really great team to work with. What sets them apart from other providers is the support they offer—not just to contractors, but to us as an agency. They are quick to respond, incredibly knowledgeab... See more

Company replied

Rated 5 out of 5 stars

I have been with Mortimer Childe now for over two-years, and I find them to be an excellent umbrella company. Everyone at MC is very professional and attentive, and my queries are dealt with very quic... See more


Company details

  1. Payroll Service

Written by the company

Whether you’re a contractor looking for a reputable payroll provider or a staffing business searching for a professional and reliable umbrella company, Mortimer Childe is the perfect option for you. Our market leading PAYE umbrella service gives contractors the independence of being an interim professional whilst enjoying all the benefits of being an employee. Our employees receive the highest standards of service from a dedicated team who handle all aspects of their contractual administration, making their contracting life as easy as possible. By operating multiple pay runs each day, we make sure payments are made quickly, accurately and compliantly. Whilst we have many values that are central to the way we operate, we place customer service and operational compliance at the heart of everything we do. As an integral component in the contractor supply chain, we believe it is important that our processes are aligned to the business practices of our clients, allowing us to work in partnership and add real value to the companies we support. Constant changes in employment law and tax legislation are one of the biggest challenges faced by staffing businesses and their contractor workforce. Mortimer Childe’s experienced team of industry professionals make sure our clients and customers understand the challenges they face so we can help them successfully navigate their way through the ever-changing legislative landscape.


Contact info

4.8

Excellent

TrustScore 5 out of 5

73 reviews

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Rated 5 out of 5 stars

An Excellent Company.

I have been with Mortimer Childe now for over two-years, and I find them to be an excellent umbrella company. Everyone at MC is very professional and attentive, and my queries are dealt with very quickly. Thank you Mortimer Childe.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Everyone at Mortimer Childe is very…

Everyone at Mortimer Childe is very knowledgeable and they do always have the answers on my questions.
I find them super nice and friendly while they are also experts on their field. I do highly recommend them for your peace of mind !

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Smooth Experience

This is my first year as an agency worker and my experience has been smooth and positive. This has given me the opportunity to concentrate on my job without worrying about working out my finances.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

The staff are responsive in a timely…

The staff are responsive in a timely manner, always follow through with any issues raised, work in a professional manner & always keep me updated on any changes or relevant issues which might come into effect.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Always on top of things, checking in with me. Nothing is ever too much trouble.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Service and Care

Mortimer Childe have looked after me for over a year. Very helpful staff & quick to answer any questions. They look after their clients with care and efficiency.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

reliable umbrella company

I have been using Mortimer Childe since last year. Their team has been responsive, professional, and extremely knowledgeable and provide information. Great umbrella company, highly recommend.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Great umbrella company

I've been with Mortimer Childe since 2020 and can't fault their umbrella service. Easy to get in touch with the team and super prompt responses to any queries I've had.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

A trusted partner.

We work in partnership with Mortimer Childe as a trust provider of Umbrella services for our contractor resource. I cannot speak highly enough of their responsiveness, professionalism and service they provide to Map Room as a business, and our associates.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

No issues no stress highly recommend!

I've been working with Mortimer Childe since March 2023. Super efficient, competent, helpful, friendly team. No issues. No stress. Responsive communication. Regular email updates with handy information. Highly recommend.

7 July 2025
Unprompted review
Mortimer Childe Ltd logo

Reply from Mortimer Childe Ltd

Thank you for your kind words and recommendation! We’re delighted to hear that our team’s efficiency, support, and communication have made your experience stress-free and positive. We truly appreciate your trust and look forward to continuing to support you!

Rated 5 out of 5 stars

Outstanding Premium Contractor Service

I’ve had a fantastic experience with Mortimer Childe and their Premium Contractor Service. From the start, the team has been incredibly responsive, professional, and supportive. The onboarding process was smooth and efficient, and they’ve continued to provide excellent service throughout.

What truly sets Mortimer Childe apart is their personal, tailored approach – you never feel like just another contractor. They genuinely care about delivering a top-tier experience and consistently go above and beyond.

A special thanks to Shan, who has been outstanding – always approachable, quick to respond, and super helpful with any queries I’ve had. Her support has made a real difference and added to the overall positive experience.

I highly recommend Mortimer Childe to any contractor looking for a reliable, high-quality service that puts people first.

Thank you again for making the whole process so seamless and professional!

14 July 2025
Unprompted review
Mortimer Childe Ltd logo

Reply from Mortimer Childe Ltd

Thank you so much for your fantastic feedback! We’re thrilled to hear that our Premium Contractor Service and Shan’s support have made your experience smooth, personal, and professional. It means a lot to us that you feel truly cared for and supported. Your recommendation is greatly appreciated, and we look forward to continuing to provide you with top-tier service every step of the way!

Rated 5 out of 5 stars

Payments run smoothly without delay

I’ve been using Mortimer Childe to handle my PAYE as a locum and they’ve been great. Everything is above board, they handle my payslips weekly and I always get paid on time. Friendly and responsive too, highly recommend!

13 July 2025
Unprompted review
Mortimer Childe Ltd logo

Reply from Mortimer Childe Ltd

Thank you for your wonderful feedback! We’re pleased to hear that our team’s reliability and responsiveness has made your experience so positive!

Rated 5 out of 5 stars

Great service

An efficient, reliable and friendly service. Always on hand to answer any questions I may have. Would highly recommend.

11 July 2025
Unprompted review
Mortimer Childe Ltd logo

Reply from Mortimer Childe Ltd

Thank you for your kind words! We’re delighted to hear you find our service efficient, reliable, and friendly. It’s always a pleasure to be there when you need us. We truly appreciate your recommendation!

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