We were not an easy case to deal with given our ages and credit history but Will and Andrea between them worked miracles finding us a decent mortgage provider. We were guided through the entire proces... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We've used Mortgage Medics on two separate occasions and honestly can't recommend them highly enough. Their attention to detail when handling complex mortgage scenarios has been brilliant. They know e... See more
Company replied
Gareth is one the best people we’ve had the pleasure of dealing with across any company. As first time buyers he explained everything to us clearly & patiently and always had time for our questions,... See more
Company replied
Mortgage Medics and it's representative Will have been fantastic. I used them twice, with the second time allowing me to complete on my property. Moreover they did not charge me additional costs w... See more
Company replied
Company details
- Mortgage Broker
- Finance Broker
- Financial Consultant
- Insurance Broker
- Life Insurance Agency
- Property Investment
Written by the company
Independent, whole of market mortgage & insurance advice with offices in Brighton, Hove & Woking. Passionate about great advice and helping you save time & money,
Free Initial Consultation
Written by the company
- We won't charge to help you understand your options
- Hoping to get on the property ladder or starting to explore your remortgage options? Talk to us and we'll help you understand what's possible. Then it's up to you whether you want to engage our paid services.
Contact info
BN3 5SF, Brighton, Hove & Woking, United Kingdom
- 01273329509
- hello@mortgage-medics.com
- www.mortgage-medics.com
5.0
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've used Mortgage Medics for years…
I've used Mortgage Medics for years now, they're very knowledgeable of the market and always offer the best solutions to my needs. I recommend them to everyone I know when someone asks.
3 October 2025
Unprompted review
Reply from Mortgage Medics
Hi Jon - thanks for your kind words and the 5-star rating. We appreciate your regular custom and look forward to working with you again in the future.
- Sam Murphy, Managing Director
Friendly and informative
Really happy with the service throughout my time working with Mortgage Medics. Undray and Lucy were really friendly and walked me through the whole process of buying my first property with advice and options to consider. They also managed to secure several rate reductions whilst I was still in the process of securing my property. I feel confident that the decisions I have made are right for me and will definitely be coming back to them when the time comes to look at my mortgage needs again.
13 October 2025
Reply from Mortgage Medics
Hi Rob - thank you for taking the time to write such a generous and thoughtful review. I'm delighted to hear you had a great experience with Undray & Lucy, and that we were able to help you with your first home purchase. I hope you're settling in well and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
Excellent communication
Excellent communication, efficiency and professionalism .
11 September 2025
Unprompted review
Reply from Mortgage Medics
Hi Mihaela - thank you for your kind words and the 5-star rating. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Top service at Mortgage Medics
Great service from Sam for this complicated remortgage package. I’ll definitively use Mortgage Medics again.
7 October 2025
Reply from Mortgage Medics
Hi Chris - it was a pleasure working with you. Thank you for your kind words and the 5-star rating. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Dream company
Sam and his team made our remortgage so easy and stress free. Such a pleasure to deal with.
7 October 2025
Reply from Mortgage Medics
Hi Sean - thanks for taking the time to leave a review. It was a pleasure working with you too and I look forward our next mortgage adventure together!
- Sam Murphy, Managing Director
Mortgage Medics and it's representative…
Mortgage Medics and it's representative Will have been fantastic. I used them twice, with the second time allowing me to complete on my property. Moreover they did not charge me additional costs when I returned to them after my first purchase fell through.
They actively chased better deals for me and helped save me additional costs.
Neither Will nor the team could have been more helpful and I strongly recommend them and would use again.
26 September 2025
Unprompted review
Reply from Mortgage Medics
Hi Jack - thanks for your kind words and the 5-star rating. I'm delighted to hear you had a great experience with Will and we were able to help you complete on your purchase in the end! I hope you're settling in well and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
Dream team!…
Will and Andrea were absolutely incredible advisers for my first home purchase. They were so responsive and patient with all my silly questions, gave really sound advice, and were an absolute delight to deal with throughout what could have been a very stressful process. I’m so grateful to them both, they’ve helped me realised my dream of buying my first home, and I thoroughly recommend them for anyone looking for mortgage advice x
15 September 2025
Unprompted review
Reply from Mortgage Medics
Hi Jonno - thanks for such a thoughtful and generous review. I'm delighted to hear we were able to help you with your first home purchase, and you had a great experience with Will & Andrea. I hope you make many happy memories in your new home and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
Fantastic professional service from…
Fantastic professional service from Gareth at Mortgage Medics. The whole process was simple and I was kept informed from start to finish.
1 September 2025
Unprompted review
Reply from Mortgage Medics
Hi Lorna - thanks for your kind words and the 5-star rating. I'm delighted to hear you had a great experience with Gareth and we were able to secure the outcome you were hoping for. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Throughout the whole process of my…
Throughout the whole process of my remortgage, Will has been fantastic. All enquiries were answered quickly and Will was always willing to take a call to go over things with me and explain the finer details. Excellent service all round.
1 September 2025
Unprompted review
Reply from Mortgage Medics
Hi Matthew - thanks for your kind words and the 5-star rating. I'm delighted to hear you had a great experience with Will and we were able to support you with your remortgage to a successful conclusion. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Lifetime Mortgage
Mortgage Medics (Sam Murphy dealing) came up
with a solution to our mortgage enquiry, we had not even considered. During the process, which was long and drawn out due to complications with the sale and purchase we were trying to complete, Sam was by our side all the way and kept in touch and was available for advice at any time. Couldn't be happier with the service provided.
30 July 2025
Unprompted review
Reply from Mortgage Medics
Hi John - thanks for taking the time to leave a review and for your kind words. It was a pleasure working with you and I'm delighted we got there in the end. I look forward to working with you again in the future.
- Sam Murphy, Managing Director
Really excellent service from Gemma
Really excellent service from Gemma. Personalised advice and support, caring and compassionate, and very knowledgeable. Nothing seemed like too much trouble. We are so grateful for her help and support, and really pleased with our mortgage product.
22 September 2025
Unprompted review
Reply from Mortgage Medics
Hi Lisa - thanks for taking the time to leave a review. I'm delighted to hear you had a great experience with Gemma. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Top Class!
Mortgage Medics make the whole process quick and easy. Gareth and Toby were on top of changes in rates and made sure I was kept updated throughout so I could make the best decision for me. I would recommend them 100%!
7 July 2025
Unprompted review
Reply from Mortgage Medics
Hi HT - thanks for taking the time to leave a review and for your kind words about Gareth & Toby. I'm delighted to hear you had a great experience and we were able to get you a better rate than initially expected. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Incredibly helpful
Incredibly helpful, patient, and friendly. Ella was knowledgeable and took all the stress out of remortgaging
10 September 2025
Reply from Mortgage Medics
Hi Charlotte - thanks very much for your kind words and the 5-star rating. I'm delighted to hear you had a great remortgage experience with Ella and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
Gemma was really helpful and able to…
Gemma was really helpful and able to explain our options clearly, succeeding in securing us the deal we were hoping for!
10 September 2025
Reply from Mortgage Medics
Hi Simon - thanks for your kind words. I'm delighted to hear you had a great experience with Gemma and we were able to get a remortgage outcome you were happy with. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Very good
Ella was very helpful with the remortgage process. Excellent communication and very knowledgeable.
9 September 2025
Reply from Mortgage Medics
Hi Sam - thanks for your kind words and the 5-star rating. I'm delighted to hear you had a great experience with Ella and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
A very efficient and professional…
A very efficient and professional service. It was a pleasure dealing with Mortgage Medics and Ella specifically.
9 September 2025
Reply from Mortgage Medics
Hi Harry - thanks for taking the time to leave a review and for your kind words about Ella. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
An incredible company
An incredible company filled with lovely people. Both myself and many of my friends have had a seamless experience with mortgage medics. From the moment of contact, their help is personal and tailor made for you, right through to completion. Great with regular check ins and making all information transparent and easy to understand. Would recommend to anyone looking for help or not knowing where to begin with a mortgage!
5 September 2025
Unprompted review
Reply from Mortgage Medics
Hi Ana - thank you for taking the time to leave such a generous and thoughtful review. I'm delighted to hear you had a great experience with us and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
Highly recommended for FTBs
Undray and his team at Mortgage Medics were brilliant for us. They were communicative, clear and highly responsive to any questions we had. They helped us every step of the way until we had the keys in our hand. Would fully recommend, especially for any FTBs daunted by the process ahead.
17 July 2025
Unprompted review
Reply from Mortgage Medics
Hi Arjan - thanks for your kind words and the 5-star rating. I'm delighted to hear you had a great experience with Undray and we were able to help you with your first home purchase. I hope you're settling in well and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
Undray is a fantastic Advisor who took…
Undray is a fantastic Advisor who took us through the process diligently. I am happy with his service.
27 June 2025
Unprompted review
Reply from Mortgage Medics
Thank you for your kind words and the 5-star rating. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
It was a great experience working with…
It was a great experience working with Undray as he was able to get us a competitive rate.
Undray and Lucy were also available to follow-up at every point to ensure all the documentation was done appropriately.
1 August 2025
Unprompted review
Reply from Mortgage Medics
Hi Iyanouluwa - thank you for choosing us for your mortgage needs. I'm delighted to hear you had a great experience with Undray & Lucy. Do let us know if there's anything we could have done differently to earn 5 stars from you. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
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