Moriarty Law Reviews 

544
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 368 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive staff members for being exceptionally polite, understanding, and patient when helping individuals navigate stressful financial circumstances and debt inquiries. Reviewers consistently appreciate the professional service provided and note how remarkably straightforward it is to establish affordable payment plans without experiencing any harsh judgment. However, some customers also noted experiencing frustratingly long waiting times on the phone before finally getting through to representatives to discuss their accounts. A small group of reviewers mentioned encountering rude agents who completely lacked empathy or proper understanding during these difficult calls.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their kindness, patience, and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that communication is consistently great and... See more

Service

Customers consistently note positive experiences with service, highlighting friendly, polite, and efficient... See more

Payment

Reviewers mention positive feedback about payment and express appreciation for the supportive staff.... See more

Customer communications

People report ambiguous experiences with contact, noting both daunting feelings when calling and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was dealing with Moriarty Law for long time. I had a lot of issues financially. Thank you so much to all litigation caseworkers working with my case. Especially for Abdul, very understanding and act... See more

Company replied

Rated 5 out of 5 stars

I just spoke with Luke from Moriarty Law regarding my debt with Scottish Power, which built up during a period where I was unaware I even had an outstanding debt. Luke was completely understanding a... See more

Company replied

Rated 5 out of 5 stars

After struggling to get through on line (for some reason my date of birth 01 10 1963 #) was not recognised by the system I called and spoke to Ryan. Ryan was the consummate professional who very kindl... See more

Company replied

Rated 5 out of 5 stars

Very supportive and understanding customer service by the staff member who answered my call no judgement made when i explained my current circumstances ..🙂 i'm very grateful and glad to have got m... See more

Company replied


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

544 reviews

5-star
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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(544)

362 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Chris was so understanding and helpful

Chris was so understanding and helpful, guiding me through the steps and my options.
He also offered me help with other things that he emailed to me.

19 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Fiona,

Thank you so much for taking the time to leave feedback.

We are so grateful to learn of your experience with Chris, and so pleased to hear that he was able to provide you with the right help and support.

Please do not hesitate to contact us again if any further support is required.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Reveal after difficulties

I was dealing with Moriarty Law for long time. I had a lot of issues financially. Thank you so much to all litigation caseworkers working with my case. Especially for Abdul, very understanding and active listener. Reward him please. Thank you so much hiring all these people who helped me out during my difficult time.

18 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Oydin,

Thank you so much for taking the time to leave us a review.

We are so grateful to learn of your experience with ourselves and especially Abdul.

We are so thankful that you have felt understood and listened to by our call handlers; We strive for a high level of customer service, so we are glad that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Helpful, Understanding and Supportive Service

Chris was incredibly patient and understanding of my current situation. He took the time to listen carefully and provided the right support and guidance. Together, we were able to arrange a manageable payment plan to clear my debt, and I’m truly grateful that this could be put in place. Thank you.

17 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Courtney,

Thank you so much for taking the time to leave a review.

We are thrilled to hear of your experience with Chris, and so glad you found him to be patient and understanding.

We strive for a high level of customer service and we are so glad that you received the right help and support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Seamless experience

Musa was a great help who went through everything with me. The process was very seamless and I was able to sort out what I needed to.

16 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Juliana,

Thank you so much for your review.

We are so pleased to hear of your experience with Musa, and we are so glad that he was able to help.

Please do not hesitate to contact us again if any further support is required.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Outstanding Customer Service

Explained everything perfect calm and clear and gave me next steps towards getting everything sorted out and correct. Really helped in a stressful time.

13 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Chris,

Thank you so much for taking the time to leave a review.

We are so grateful to hear of your experience with us and so happy to know that we were able to help in a stressful time.

Please do not hesitate to contact us again if you require any further support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Easy adjustment of payment plan and friendly staff

I wanted to pay off one of my debts by making the final payment but I struggled with the automated system. I came through to Musa on a call who was extremely helpful and polite. He helped me pay off one debt and helped adjust my payment plan for another. It gave me peace of mind and I can’t believe how easy it was even though he was careful and explained the whole process to me to ensure I wouldn’t struggle. I wouldn’t hesitate calling back now.

14 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you so much for taking the time to leave a review.

Please be assured we value your feedback and are committed to continually improving our level of service

We are also grateful to learn of your experience with Musa, and so glad you found him to be helpful & polite.

We stive for a high level of customer service and are so pleased that this was provided.

Kindest Regards,
Moriarty Law.

Rated 1 out of 5 stars

they are hassing me about a debt and…

they are hassing me about a debt and they been told to leave me alone has i have not heard from the company and now they wont leave me a lone and i dont need this upset

13 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you for taking the time to leave a review.

We are sorry to hear we haven’t been able to meet your expectations.

We aim to provide the highest level of customer service and support to our client’s customers.

If this hasn’t been the case, we would like to take this opportunity to fully investigate this for you.

So that we can look into this matter further, please contact us on 0203 126 4544 or email admin@moriartylaw.co.uk quoting your reference number, full name, date of birth and full address.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

I just spoke with Luke from Moriarty…

I just spoke with Luke from Moriarty Law regarding my debt with Scottish Power, which built up during a period where I was unaware I even had an outstanding debt. Luke was completely understanding and sympathetic to my situation, and he helped me set up a manageable payment plan.

Thomas S

13 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Thomas,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Luke, and so glad he was able to provide the right help & support for you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Really helpful

Really helpful

11 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Mia,

Thank you so much for your review - we are so glad we were able to help.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Kamran was really helpful

Kamran was really helpful, reassured me and kept the process very smooth. I’m very pleased with the service he provided.

11 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Aran,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Kamran and so glad he was able to provide the right help & reassurance for you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

lovely customer service

lovely customer service, very understanding and prompt in helping to make suitable arrangements for both parties!

11 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with us, and so glad we were able to help you today.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Mustafa

Mustafa, was very helpful and understanding of my mental health and financial situation. We managed to come to an affordable payment plan and I'm very pleased to be paying off what I owe. Thank you Mustafa 🙂

9 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Charlotte,

Thank you so much for your kind review.

We are so grateful to learn of your experience with Mustafa and so pleased that he provided the right help & support for you.

Please do not hesitate to reach out to us again if any further support is required.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

James r helped me to get things sorted…

James r helped me to get things sorted . I was treated fairly by a very kind respectful member of the team

10 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Terry,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with James, and so glad you found him to be kind & respectful.

Please do not hesitate to reach out again if you require any further support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Always anxiety free

Would of the best debt recovery to work with. Always a plesent phone call with clear communication, very helpful & friendly

10 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Laura,

Thank you so much for your kind review.

We are so pleased to hear of your positive experience with us and are so glad you found Mario to be friendly & helpful.

We strive for a high level of customer service and are glad to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 1 out of 5 stars

Hi can you sebd ne proof of ny signture…

Hi can you sebd ne proof of ny signture please

9 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Julie,

Thank you for taking the time to leave a review. We are sorry to hear we haven’t been able to meet your expectations.

We aim to provide the highest level of customer service and support to our client’s customers.

So that we can look into this matter further, please contact us on 0203 126 4544 or email admin@moriartylaw.co.uk quoting your reference number, full name, date of birth and full address.

Kindest Regards,
Moriarty Law

Rated 4 out of 5 stars

I had a call with Chris today who was…

I had a call with Chris today who was very helpful and adjusted my plan according to my changes. I’m always anxious speaking on phone but Chris was kind and reassured me. Thankyou.
P.s. I never give anyone 5 stars as we can always do better 😁

9 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Dawn,

Thank you so much for taking the time to leave a review.

We are so glad you picked up the phone to call us as we understand it can be daunting.

Furthermore, we are so pleased to hear of your experience with Chris and so glad he was able to help & reassure you.

Please do not hesitate to contact us again in future if you require any further support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

I just had Luke on the phone and he was…

I just had Luke on the phone and he was so calm and listened to me with no judgement. Thank you so much Luke have a lovely day

9 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Hani,

Thank you so much for taking the time to leave feedback.

We are so pleased to hear of your experience with Luke, and so glad that he was able to help you today.

We strive for a high level of customer service and we are so glad that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

I spoke to Luke today

I spoke to Luke today, it was only to change my direct debit details but he got it sorted quickly and was a great help.

7 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Kevin,

Thank you so much for taking the time to leave a review.

We are so pleased that Luke was able to help you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Super efficient and professional many…

Super efficient and professional many thanks

6 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Sarah,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with us, and we are so glad that Az was able to help you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Just spoke to a lovely gentleman was…

Just spoke to a lovely gentleman was really lovely and so helpful

6 February 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Kirsty,

Thank you so much for taking the time to leave feedback.

We are so pleased to hear of your positive experience with us, and so glad that Ian was able to help you.

Kindest Regards,
Moriarty Law

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