Morganandmadison Reviews 

92
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the available footwear very stylish and remarkably comfortable, often praising the attractive designs and pleasant appearance of the items. Many shoppers truly appreciate the nice variety of products and the charming colors available across the entire collection. However, some customers also noted lengthy delivery times and occasional sizing discrepancies with their newly received orders. People additionally expressed major frustration regarding rigid return policies, poor material quality, and unexpected shipping fees for international returns. Several buyers experienced difficulties trying to resolve problems because support teams often failed to provide adequate assistance.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some consumers reporting poorly made items and... See more

Quality

Consumers find quality to be ambiguous, with highly mixed reactions regarding merchandise. Many reviewers... See more

Order

Reviewers shared mixed feedback about their orders, highlighting both satisfaction and significant... See more

Return policy

Users describe negative interactions with return policy, reporting widespread dissatisfaction and... See more

Delivery service

People report ambiguous experiences with delivery service, balancing between frustration and understanding.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My order took three weeks to receive …I like instant gratification… but they finally arrived… I love my boots… I guess great things come to those of us who wait!I ordered another pair!😝

Rated 4 out of 5 stars

The Morgan boots I ordereda are beautiful but have a little more of an olive green tone than I thought they would. They also had a weird smell but I put them outside in a chair and by the next morning... See more

Rated 4 out of 5 stars

I gave a 4 star rating because of the length of time for shipping without any tracking. Took about 4 weeks to receive. The boots were actually very nice though

Rated 1 out of 5 stars

Return process is painful and costly as package must be shipped to China. 4 months after shipping, package was returned to me. There was a Chinese stamp on it so clearly it made its way to China howev... See more



Contact info

2.8

Average

TrustScore 3 out of 5

92 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(92)

79 reviews in the last 12 months

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Rated 1 out of 5 stars

If I could give them zero stars I…

If I could give them zero stars I would. Ordered a dress. What I received was some cheap polyester piece of garbage. Not even the style I ordered. Needless to say they want me to pay for shipping back to China for what was not my fault. They will not refundy money for what was their error. DO NOT BUY FROM THEM.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Quality of fabric is horrible. They make returns
very hard. Do not order from them.

17 August 2025
Unprompted review
Rated 1 out of 5 stars

Another Chinese fraudster - don't waste your money

Website showed nice cotton or cotton/linen blend dresses - no mention of fiber content. I ordered and received cheap polyester knit dresses that are digitally printed. Got ok to return dresses to address in China ($45 postage goes on me), or keep dresses, get store credit and order something else. There is NOTHING of any value on their website, purses are call LEATHER in the headline, but PU in description...

7 August 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality

I clicked on their FB ad and went to the website directly from there and placed my order. The very next day when I logged back onto FB, I had a "scam scare" where my computer locked up with alarms and loud messages! I ordered 3 dresses; they are cheap and absolutely nothing like the photos. They are polyester and the photos look to be cotton/linen. I don't even think the company exist...but, if they do, they are a very poor excuse for any type of business. Save you money and just go to walmart!

13 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not waste your money

I wish I would have read reviews BEFORE purchasing what I can only call 3 polyester/rayon/mystery fabric dresses. When they arrived, the fabric was horrible and see thru. Not exactly the cotton dresses I had anticipated them to be, The sewing was uneven and really looked like they are being bulk processed in another country. I had believed this to be an American company since the address given was in America. STAY AWAY from ordering this stuff. Poor quality.

10 August 2025
Unprompted review
Rated 1 out of 5 stars

Buyer BEWARE.

I’m echoing all the previous reviews for this so-called clothing company. Merchandise is junk; returns go to China at buyer’s expense; alternative is a voucher worth a percentage of original purchase price…for what? More clothing that bears no resemblance to what was advertised? Nah. Spend your money elsewhere.

8 August 2025
Unprompted review
Rated 1 out of 5 stars

ONE STAR BECAUSE I CAN'T GIVE NONE.

I am giving only one star. I would give it none, except that is not an option. STAY AWAY FROM THIS COMPANY. Really. Do yourself a favor and do not ever buy anything from them because they are scam artists. They advertise clothing on Facebook that looks pretty great, but what you get looks nothing like the photos, and the material is so cheap and cheesy that you wouldn't use it for a rag. Interestingly, the little bag that the dresses came in says "Morgan and Madison, United States." Seriously? They accept returns, but what a joke. You have to send the items back to China, and you'll wind up paying more than half of what you spent already just to return it. They also offer a 100% voucher, which is not transferable. The real question is: WHY IN THE WORLD WOULD YOU WANT A VOUCHER FROM A COMPANY THAT MAKES CLOTHES LIKE THIS? Please spend your money elsewhere. You'll make us both happy.

30 July 2025
Unprompted review
Rated 1 out of 5 stars

Do not order

The product delivered is NOT the product pictured. They don't let you leave reviews on the site and the return policy is garbage. You have to PAY them to return it, and you have to email them to do this.

Do not order from this company.

2 August 2025
Unprompted review
Rated 1 out of 5 stars

The website shows beautiful dresses…

The website shows beautiful dresses that appear to be cotton. I ordered one and it is a cheap polyester fabric that didn’t match the photo ( colors were much brighter). I tried to return but they want me to send it back to China- $35 in shipping! So then I’m out $85 if this shady company doesn’t refund me the original $50 payment. Just don’t buy it!

29 July 2025
Unprompted review

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