More Than Accountants Reviews 

780
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 212 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the dedicated team for providing exceptional support and making the onboarding process smooth and straightforward. People highlight that accounting matters are handled with great attention to detail, keeping everything accurate and well-organized. Advisors are always available to answer questions quickly, ensuring clients feel fully supported throughout the year. Some reviewers were not happy with communication issues, noting language barriers or difficulties in understanding their assigned advisors. Certain customers also expressed frustration regarding mistakes made by outsourced teams and unexpected financial penalties.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently helpful,... See more

Service

Clients share positive opinions on service, highlighting prompt responses and stress-free account management.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive and approachable teams... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the fast and efficient... See more

User experience

Customers had positive experiences with user experience, finding the overall onboarding and accounting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend Nalayn and team highly enough. The advice is incredibly personalised and tailored to your specific situation, rather than a one-size-fits-all approach. The team is always available w... See more

Company replied

Rated 5 out of 5 stars

Abdul at More Than Accountants has been handling our monthly payroll, and he has been exceptional. He is always friendly, patient, and extremely efficient. Nothing is ever too much trouble, and he co... See more

Company replied

Rated 5 out of 5 stars

All I can say is that More Than Accountants are amazing. My Accountant Irfan is always available and always happy to explain things to me helping me to understand what is needed. Extremely patient wit... See more

Company replied

Rated 5 out of 5 stars

My experience of More Than Accountants has been very good. They always answer the phone promptly and politely and are very helpful. Sahaa has just completed my tax return for me and has been very pl... See more

Company replied


Company details

  1. Accountant
  2. Chartered Accountant

Written by the company

Offering accountancy services for a monthly fee


Contact info

4.9

Excellent

TrustScore 5 out of 5

780 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(780)

198 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sehar sorts out all of my business…

Sehar sorts out all of my business accounting and I didn't have to worry or chase to get things sorted. I wouldn't be able to run my business so well without Sehar. I don't have a bad word to say only high-rise. Thanks you Sehar I appreciate you.

16 April 2026
Unprompted review
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Reply from More Than Accountants

Joan, thank you so much for your kind words, it really means a lot to us.

It is fantastic to hear how well supported you feel and that everything is handled without you needing to chase, that is exactly the experience we aim to provide. I will be sure to pass your lovely feedback on to Sehar, she will be truly delighted to hear this.

We really appreciate your trust in us, and we are always here whenever you need anything.

Rated 5 out of 5 stars

Morethan Accountants - Outstanding Service - Always

I have been with Morethan Accountants for over a year now. My previous accountants were expensive and not very good at providing a timely customer service. I now have the complete opposite. I mainly deal with Usama and Bilawal and these guys are awesome. I do not have to worry about anything, all work is done to the highest standard and they are always one step ahead of the game. We mainly deal via e mail but when I have needed to speak to someone they are there on the phone immediately providing answers to any questions that I may have. I would highly recommend using Morethan Accountants, regardless of the size of your business. As a small business owner i do not have the expertise or time to be bogged down with Accountancy matters and with Morethan Accountants as my professional advisors I don't need to. Thank you to all at Morethan. You consistently excel at what you do which allows me to get on with my business stress free. Thanks.

16 April 2026
Unprompted review
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Reply from More Than Accountants

Thank you so much for your kind words and for taking the time to share your experience Richard.

We are delighted to hear how much of a positive difference the team has made, particularly Usama and Bilawal. Providing timely, reliable support and staying one step ahead for our clients is exactly what we aim to do, so it is great to know this has come through in your experience.

It is especially rewarding to hear that you feel able to focus on running your business without the stress of dealing with the accountancy side. That is exactly what we are here for.

We really appreciate your recommendation and your continued trust in us. We look forward to supporting you as your business grows.

Rated 5 out of 5 stars

Outstanding support and service

More Than Accountants have been very good with me since I moved to them in November 2025, no waiting long times in a Que on the phone always answered within a few minutes, service and support is outstanding. My designated accountant Arisha has gone has worked wonders for me over the past few days to get things sorted for me due to an issue I had with VAT. John Angus got all the wheels in motion and finally sorted. Thank you John, Arisha and the more than team credit to you all !!!!!!

A.L inspections

15 April 2026
Unprompted review
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Reply from More Than Accountants

Thank you for such a fantastic review, we really appreciate you taking the time to share your experience.

We are so pleased to hear how positive things have been since you joined us in November 2025, particularly around the responsiveness of the team and the level of support you have received.

It is great to hear that Arisha was able to step in and get everything sorted for you so quickly with your VAT issue, and that John helped get things moving from the outset. We will be sure to pass your kind feedback on to them both.

Thank you again for your kind words and for placing your trust in us. We look forward to continuing to support you.

Rated 5 out of 5 stars

Usama Safdar has been excellent to work…

Usama Safdar has been excellent to work with. He completed our 2025 accounts early and at very short notice, which allowed us to move quickly on accessing a government growth scheme.

Everything was handled smoothly and without any issues. Communication was clear throughout, and he was always quick to respond and keep things moving.

Really helpful, efficient, and reliable, exactly what you want from an accountant. Would highly recommend.

15 April 2026
Unprompted review
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Reply from More Than Accountants

Thank you so much for your excellent review and for taking the time to share your experience.

We are delighted to hear that Usama provided such efficient and reliable support, especially with completing your 2025 accounts early and at short notice to help you move quickly on the government growth scheme. We understand how important timing can be in situations like this, so it is fantastic to know everything was handled smoothly and without delay.

Your comments regarding his clear communication, responsiveness, and professionalism are greatly appreciated and will mean a lot to Usama and the wider team.

Thank you again for your recommendation. We look forward to continuing to support you and your business moving forward.

Rated 5 out of 5 stars

Ali Zaib a very good accountant and has…

Ali Zaib a very good accountant and has helped me time and time again.

13 April 2026
Unprompted review
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Reply from More Than Accountants

Spencer, thank you for your wonderful review.

We are delighted to hear how positive your experience has been working with Usama. Completing your 2025 accounts early and at short notice, and helping you move quickly on accessing the growth scheme, is exactly the kind of proactive support we strive to provide.

It is great to know everything was handled smoothly and that communication was clear throughout. We will be sure to pass your kind feedback on to Usama.

We really appreciate your recommendation and look forward to continuing to support you.

Rated 1 out of 5 stars

This is by far the worst experience i…

This is by far the worst experience i have ever had with this accountancy. I deeply regret dealing with them. Stay clear. You will regret it. I had to close one of my companies due to there harassment,stress and demanding payments daily via email phone. Whenever i asked for something to do with accounting they will say we will let you know. I have had to paid fines and another demand from Companies house yet they still wont do my accounts the worst thing is my company is dormant. Terrible organisation.

12 April 2026
Unprompted review
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Reply from More Than Accountants

We are very sorry to read your review and to hear about the experience you have described. This is clearly not the level of service we aim to provide, and it certainly does not reflect the standards we pride ourselves on.

At present, we have been unable to locate your details on our system using the name provided, which makes it difficult for us to fully investigate what has happened. We take comments like this very seriously, especially where there are concerns around communication, compliance matters, and billing.

We would really appreciate the opportunity to look into this properly and resolve any issues for you. Please could you contact our office directly and ask to speak with Sally Thornton, our Office Manager, who will personally review your case.

Alternatively, you can email directly at sally.thornton@morethanaccountants.co.uk, and we will ensure this is treated as a priority.

We are committed to getting to the bottom of this and putting things right wherever possible, so please do get in touch.

Rated 5 out of 5 stars

5* services from a 5* accountant

Honestly can’t recommend Mohtashim enough. Always keen to help, give advice, and ensure everything I do is right!
Responds to emails promptly, is available to take calls when needed, all the advice given has been clear to understand and Mohtashim has clarified if needed.
Always willing to go above and beyond too!!
Can’t ask for a better service for the price!

7 April 2026
Unprompted review
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Reply from More Than Accountants

Thank you so much for your amazing feedback Kieran, it really means a lot to us.

We are thrilled to hear how well Mohtashim has supported you. Being approachable, responsive, and taking the time to ensure everything is clear and done correctly is exactly what we strive for, so it is fantastic to see that reflected in your experience.

I will be sure to pass your kind words on to him, he will be delighted.

Thanks again for your recommendation and for trusting us to support you, we are always here whenever you need us.

Rated 5 out of 5 stars

Ltd company accountants

Great knowledgeable service

1 April 2026
Unprompted review
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Reply from More Than Accountants

Thank you for your kind feedback Craig, we really appreciate it.

It is great to hear that you have found the service knowledgeable and helpful. If there is ever anything more we can support you with, please do not hesitate to get in touch.

Rated 1 out of 5 stars

Got my corporation tax over 6000GBP wrong

This law form got my corporation tax 6000GBP wrong despite me providing them with a summary of the figures and final calculations.

I was given a so-called accountant that could not speak English to the point I could not understand him, whom I suspected was not even in the UK.

I thus considered them in breach of contract so informed them that I would not be using them again. That was well over two years ago.

They continued to assume they were still working for me despite me booting them off the government site as my agent. They have amassed a very large debt ever since on the premise that I was still using them which I clearly wasn't, insofar as once you have reclaimed all your direct debits, that should be enough to tell a firm that they are sacked!

I hope this review will get a reply so someone can finally make this firm behave and stop harrasing me.

1 April 2026
Unprompted review
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Reply from More Than Accountants

We are really sorry to read this and genuinely concerned by the experience you have described.

Unfortunately, based on the information available, we have not been able to identify you on our system. We take matters like this very seriously, particularly where there are concerns around service, communication, and ongoing billing.

This certainly does not follow suit with the high level of customer service we pride ourselves on, so it is important for us to fully understand what has happened here.

We would really appreciate the opportunity to look into this properly and resolve it for you as quickly as possible. Please could you contact our office directly and ask to speak with Sally Thornton, our Office Manager, who will personally review your case in full.

Alternatively, you can email directly at sally.thornton@morethanaccountants.co.uk
, and we will ensure this is picked up as a priority.

We are committed to resolving this and addressing any issues raised, so please do get in touch so we can help bring this to a close for you.

Rated 5 out of 5 stars

Genuine helpful support

Working with More Than Accountants has been a genuinely reassuring experience, especially for someone like me who has long felt overwhelmed—even fearful—when it comes to anything related to Accounts and Tax. From the very beginning, their approach was calm, patient, and deeply understanding. There was never a sense of judgment or pressure, only a steady willingness to meet me where I was and guide me forward at a pace I could manage.

What stood out most was their ability to explain things clearly and simply, without making me feel inadequate for not already knowing. They took the time to break down concepts, answer every question (no matter how small), and check in to make sure I was comfortable and following along. That kind of patience is rare, and it made a real difference in helping me build confidence.

More Than Accountants don’t just provide a service—they offer genuine support. They understand that for many people, accounts can feel intimidating, and they actively work to remove that fear. Thanks to them, something that once felt stressful and confusing now feels manageable and far less daunting. I would wholeheartedly recommend them to anyone, especially those who feel unsure or anxious about financial matters.

31 March 2026
Unprompted review
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Reply from More Than Accountants

Thank you so much for such a thoughtful and heartfelt review. It genuinely means a great deal to us.

We completely understand how overwhelming accounts and tax can feel, so it is incredibly rewarding to hear that you have felt supported, reassured, and never under pressure. Creating a calm, judgment free environment where you can ask questions and build confidence at your own pace is exactly what we strive for.

It is especially lovely to hear that the way things have been explained has helped make everything feel clearer and more manageable. That shift from feeling unsure to feeling in control is exactly the journey we aim to take our clients on.

Thank you again for your kind words and for trusting us to support you.

Rated 5 out of 5 stars

Very good

Everyone I have spoken to is very friendly and responses are always timely. They make everything easy for me and I haven’t had to worry about a thing. I have been working with them for over a year now.

23 March 2026
Unprompted review
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Reply from More Than Accountants

Thank you so much for your kind words and for being with us over the past year Louis, we really appreciate your continued trust in us.

It is great to hear that you have found the team friendly and responsive, and even better to know that we have been able to make things feel easy and stress free for you. That is exactly what we aim for.

If there is ever anything you need, we are always here to help. Thanks again for your support, it truly means a lot to the whole team.

Rated 5 out of 5 stars

I changed Accountants to these guys and…

I changed Accountants to these guys and what a fantastic move. All went smoothly, system works well and they are really on the ball. David was brilliant to get the ball rolling etc. I emails Humza regarding health insurance. He sent me a very very comprehensive reply explaining the pro's and con's.

All in all a great company

30 March 2026
Unprompted review
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Reply from More Than Accountants

Thank you so much for taking the time to leave such a fantastic review Stuart, it really does mean a lot to us.

We are delighted to hear that your move to us has been such a positive one and that everything has gone smoothly from the outset. It is exactly the experience we aim to deliver, so it is great to know the systems and support are working well for you.

I will be sure to pass your kind comments on to David and Humza as well. They will be really pleased to hear how helpful you found them, especially the detailed guidance provided.

If there is ever anything further we can support you with, please do not hesitate to reach out. We are always here to help.

Thanks again for your feedback and for choosing to work with us.

Rated 5 out of 5 stars

Fabulous service from this firm from…

Fabulous service from this firm from start to finish ! Thank you Arisha and the team !

27 March 2026
Unprompted review
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Reply from More Than Accountants

Thank you so much for your kind words, we really appreciate you taking the time to leave this review!

I’ll be sure to pass your feedback on to Arisha and the team, they’ll be delighted to hear this. It’s great to know you had such a positive experience from start to finish.

If there’s ever anything you need, we’re always here to help.

Rated 5 out of 5 stars

Waleed & the rest of the team are…

Waleed & the rest of the team are always amazing. They make owning a SME so much easier! Thank you.

19 March 2026
Unprompted review
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Reply from More Than Accountants

Thank you so much for your kind words!

We are really pleased to hear that Waleed and the team have made things easier for you – that is exactly what we aim to do for our clients. Running an SME comes with enough challenges, so it is great to know we are helping to take some of that pressure off.

We truly appreciate your support and look forward to continuing to work with you!

Rated 5 out of 5 stars

Fantastic Service! Highly Recommend!

I’ve had a brilliant experience working with More Than Accountants. A massive thank you to Usama and his team for their outstanding support recently. They were an absolute lifesaver during my mortgage application, ensuring the accountants references and financial forecasting were sorted quickly and accurately. They are proactive, professional, and truly care about their clients.

Highly recommend!

Jake Wing, ACABE, RPSATech
Company Director
Acuro Home Improvements Ltd

17 March 2026
Unprompted review
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Reply from More Than Accountants

Thank you so much for taking the time to leave such a fantastic review Jake, it really does mean a lot to us.

I am absolutely delighted to hear about your experience with Usama and the team, especially during something as important as your mortgage application. We know how time sensitive and stressful that process can be, so it is great to hear that the references and financial forecasting were delivered quickly and accurately when you needed them most.

Your comments about the team being proactive, professional, and genuinely caring are exactly what we strive for, so I will be sure to pass this on to Usama and the wider team.

We really appreciate your recommendation and look forward to continuing to support you and Acuro Home Improvements Ltd as your business grows.

Rated 5 out of 5 stars

Irfan my accountant is very good at…

Irfan my accountant is very good at making my business run smoothly!
Thanks for the support Irfan !

Chris

DIY Firewood Direct

12 March 2026
Unprompted review
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Reply from More Than Accountants

Thank you so much for your kind words Chris, we really appreciate you taking the time to leave a review.

It is fantastic to hear that Irfan has been supporting you so well and helping your business run smoothly, that is exactly what we aim for. I will make sure your feedback is passed on to him, it will mean a lot.

Thanks again for your support, and we look forward to continuing to work with you.

Rated 5 out of 5 stars

Great Small Business Accountants

Duaa at More Than Accountants has been a brilliant source of support and wisdom. Also quick to respond too! Highly recommend More Than Accountants for any business owners.

2 February 2026
Unprompted review
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Reply from More Than Accountants

Thank you so much for your kind review, we really appreciate you taking the time to share your experience.

It is fantastic to hear that Duaa has been such a great source of support and guidance, and that her responsiveness has made a difference. I will be sure to pass your lovely feedback on to her.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, very knowledgeable, really happy to help, a credit to the company

2 March 2026
Unprompted review
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Reply from More Than Accountants

Thank you so much for your kind words Cameron. We really appreciate you taking the time to leave such positive feedback.

It is great to hear that you found the team knowledgeable and helpful. We always aim to make things as clear and straightforward as possible for our clients, so it means a lot to know that came across.

Your support genuinely means a lot to us, and we look forward to continuing to assist you in the future.

Rated 5 out of 5 stars

Very useful to help Manage Complex VAT and Income Tax

Online reselling is very complex from a tax management POV. Tracking purchases and sales across multiple platforms some of whom provide proper VAT invoices, some not, is very time consuming. I appreciated the effort and time MTA has put in with me to navigate this, Maseera in particular.

2 March 2026
Unprompted review
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Reply from More Than Accountants

Dan, thank you for taking the time to leave this review.

Online reselling can certainly bring its own set of challenges, especially when dealing with purchases and sales across multiple platforms and varying VAT documentation. We are really pleased to hear that the support provided has helped make this process clearer and more manageable for you.

I will be sure to pass your kind comments on to Maseera in particular. She will be delighted to know her efforts have been recognised.

Thank you again for your feedback and for trusting us to support your business. We look forward to continuing to work with you.

Rated 5 out of 5 stars

We’ve had an excellent experience…

We’ve had an excellent experience working with Suban. He is professional, knowledgeable, and incredibly thorough when handling our accounts and HMRC submissions. He keeps us informed throughout the process, explains everything clearly, and is always quick to respond to any questions.

Having Suban manage our accounts gives us real peace of mind, knowing everything is being handled accurately and on time. I would highly recommend More Than Accountants to any business looking for a reliable and proactive accountant.

27 February 2026
Unprompted review
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Reply from More Than Accountants

Thank you very much for taking the time to leave such a detailed review.

We are delighted to hear about your positive experience working with Suban. His professionalism, attention to detail, and commitment to keeping clients well informed are exactly the qualities we strive for across the whole team, so it is fantastic to see this reflected in your experience.

Knowing that you feel confident and reassured with your accounts and HMRC submissions in hand is exactly what we aim for. I will be sure to pass your kind comments on to Suban, he will really appreciate the recognition.

Thank you again for your recommendation and for trusting More Than Accountants to support your business. It truly means a lot to us.

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