Wigs by M O R A M O D E  Reviews 398

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality and natural appearance, often noting that the wigs are indistinguishable from real hair and provide a significant confidence boost. Many people highlight the excellent workmanship and the soft, high-quality hair, which maintains its realistic look even with daily wear. However, some customers also noted issues with the ordering process, experiencing long wait times and a lack of communication regarding order status. A few people were dissatisfied with the customer service, citing ignored messages or vague responses. Additionally, a small number of reviewers reported receiving wigs with poor quality, strong chemical smells, or broken hairs, which did not meet their expectations.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often praising the natural look and... See more

Quality

Clients share positive opinions on quality, with many praising the natural look and feel of the wigs, often... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the quality and customer service,... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report positive experiences,... See more

Service

Consumers find service to be ambiguous. Many reviewers express disappointment, citing unacceptable customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was diagnosed with alopecia areata at the age of three, so I've had it almost my entire life. I'm 34 and have used wigs from various companies, but Moramode is the company that made my dream come tr... See more

Rated 5 out of 5 stars

I love Moramode! I have some experience with wigs (I have Alopecia Areata), and these are by far the most beautiful I've ever owned. I receive so many compliments, especially because they look so natu... See more

Rated 5 out of 5 stars

As someone with alopecia, finding a wig that looks natural and feels comfortable is so important — and this one is by far the most realistic I’ve ever had. I’ve had so many compliments and people are... See more

Rated 5 out of 5 stars

MORAMODE has been an amazing company to work with. The customer service is quite supportive. The workmanship of their products is excellent, thus the wigs I have purchased have been very beautiful. Th... See more


Company details

  1. Hair Replacement Service
  2. Hair Product Store
  3. Wig Shop

Written by the company

M O R A M O D E is a prevailing UK based wig retailer with a passion for premium affordable wigs! Our sole purpose, is to create illusion lace wigs that are ready to wear yet very natural. Our illusion wigs are crafted from the finest lace for an invisible, ...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

398 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Great Quality Wigs, Great Construction, Tough Communication

I ordered my wig a few months ago. I've been a customer for a few years. Their wigs are among the best you can buy, period. I love their products and I love the quality of the hair and lace.

The only issue I have, as to why I am giving 4 stars instead of 5, is because their customer service can be lacking at times. There will be times where you might straight up not get a response to your inquiry. Or, if shipping is going to take longer than the website states, you're not going to be notified about it. If it's around the holidays, forget about hearing back from them. Their staff might be very small, which could make sense as to why communication with customers is difficult at times.

Regardless, if you buy a wig from them, they are worth the price, of the highest quality, and you won't be disappointed, that is what matters above all.

13 December 2022
Unprompted review
Rated 5 out of 5 stars

Gorgeous wig!

I have been wearing wigs for more than 20 years due to my alopecia, and the one I ordered with Moramode is just sublime. The hairline is incredible. I recommend, and I will certainly place another order. They also took the time to answer all my questions by email, good customer service! :)

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Moramode you have it done it again

Moramode you have it done it again! I just received my second wig and it's so beautiful. I love how they stand behind their product and have excellent customer service. I contacted them because my wig began to thin out really badly on the temple area, and they offered to fix it for me. I am amazed at how much they care about their customers and take care of them. I ordered a ready to ship wig to use while they repair my thinning wig. I will never buy a wig from any other company. I only trust Moramode because they have the most beautiful wigs, and they truly are undetectable, which is important to someone like me who has alopecia and doesn't wear makeup. I only wish they had more variety of funky colored wigs because I like pinks and purples, but that's definitely not a complaint by any means. I love this company and I love their wigs!

26 January 2023
Unprompted review
Rated 5 out of 5 stars

I just want to say the customer service…

I just want to say the customer service is amazing! The quality of the wigs are amazing. I ordered a second one! Most of all it looks like it’s your own hair. You can trust this website. It’s really hard to order online, because you have no idea what you’re going to get. I will continue to order from them. This is 100 percent fact!

29 January 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a ready to wear wig almost a…

I ordered a ready to wear wig almost a month ago. Delivery time was 5-8 days.
I Recieve an e-mail that the wig will take 15 days to make. So it was not indeed not ready for shipping! I explain that I'm in a hurry and ask for an alternative wig. They found one which was a little more expensive. I said that since this was their mistake, I go accept the new wig for the price of the original.
After this no answer and still NO WIG at all!!!
Never again Moramode, thank you

22 December 2022
Unprompted review
Wigs by M O R A M O D E  logo

Reply from Wigs by M O R A M O D E

Dear Johanna,

Thank you for your review.

We are sorry to hear you are not happy with your experience.

Your order was placed under a month ago on the 22nd of December. 3 days before Christmas. The information provided in your review is incorrect - nowhere on your order does it say 5-8 business days. Your order clearly stated it is a custom wig and takes up to 14 business days. We did not offer you a more expensive wig and you were under no obligation to make any further purchases from our store.

We closed for Christmas on the 23rd of December and resumed on the 4th of January. Your wig was dispatched on the 16th of January which is 10 business days taking into consideration the public holidays.

We have reached out to your to provide information to support your claims but you have chosen to ignore our emails.

Thank you
MORAMODE

Rated 5 out of 5 stars

So pleased with this wig

So pleased with this wig
Being able to order the right size I need and fits perfectly
Looks and smells so good when arrived
Had updates to keep me informed of the process for it was ordered
Will definitely be ordering again

13 January 2023
Unprompted review
Rated 5 out of 5 stars

Super!

Super! I am so happy with this wig!
The hair it is so soft and then that lace! Its perfect!
The smell i like so much when i open the box.
I have never had any wig that is like this!
I Come again for more
Thank you so much for fast shipping and the good service.

Greets from Holland!

29 December 2022
Unprompted review
Rated 5 out of 5 stars

Really good quality and exactly as…

Really good quality and exactly as advertised. The straight hair is actually straight after washing unlike most other "designer" wig brands out there that give you wavy hair and straighten it. Worth the $$$$

16 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazing wig company

The wigs were the right size, the hair was of high quality, smelled great and although slightly lighter in colour, they look and feel amazing :)

14 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazing quality!

Moramode is the only company I use for my wigs. I am blown away by how well-made and realistic even their most affordable options are. After experiencing severe alopecia, these wigs have truly reformed my confidence.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Number one for realistic wigs

I recently ordered a front lace wig from moramode because i have medical hairloss. The wig is so beautiful and looks so real. It is unbelievable !!!!
I am so happy and i really appreciate their work. Now i can feel comfortable again.
The price is absolutely justified. If you don't suddenly have so much money available, it's really worth saving the amount. I will order my second wig again from moramode. Also the email traffic went smoothly and they were very friendly. Highly recommended!

28 November 2022
Unprompted review
Rated 5 out of 5 stars

Diana K

Moramode makes the best wigs by far. The most natural and realistic wigs and worth every penny.
Excellent customer service, i have nothing but praise for this company!!!

2 December 2022
Unprompted review
Rated 5 out of 5 stars

I received my wig today after 2 weeks…

I received my wig today after 2 weeks of waiting, and I have to say it was so worth the wait. I can’t believe how real the wig is, the material of the hair is exactly like human hair and does not look synthetic at all. So worth the price too. Thankyou MoraMode for sending it out to me and I appreciate your help.

24 November 2022
Unprompted review
Rated 5 out of 5 stars

Well you get what you pay for as they…

Well you get what you pay for as they say.
With this company you get nothing but an unbelievable wig.
The colour cut and quality of the wig exceeded my expectations.
I'm on love wig my wig.
I ordered Taylor 12" 150% density and the wig is unbelievable.
I'll be using this company for all my wig purchases from now on.
Actually saving up for a full HD lace wig.

7 October 2022
Unprompted review
Rated 5 out of 5 stars

Best wigs on the market

The wigs are great and I'm extremely satisfied with their quality. I’ve ordered both the synthetic and human hair wigs and absolutely in love with both.
Customer support is timely and helpful. Delivery was quick and smooth (however you still need to count that human hair wigs take longer as they’re custom made, but they’re sooo much worth it)

20 September 2022
Unprompted review
Rated 5 out of 5 stars

Nothing less than amazing

I had been looking at their Instagram page for a while, and going back and forth to their website. I finally made an order: a synthetic wig. Wow, I mean wow! I’ve been ordering new wigs every second month or so from big national brands so I wasn’t expecting big results with this wig as I only paid around 150€ and usually spend between 300€-500€ for a synthetic wig. But I was truly amazed by how the hair felt, how it fell, and the color!

Honestly, this is probably the first time after putting a new wig on that I feel like I want to go out and meet people. That’s a fantastic feeling.

The lace is a bit too dark for me being light brown, but my intention is to cut a fringe so that won’t really matter. You can read the color of the lace in their description of the wig, so make sure you choose the correct one.
It’s also way too big for me. This was definitely expected as I’ve had to make all of my wigs smaller when ordering a size M.

I will most definitely order my next wig from them again! Can’t wait!

4 October 2022
Unprompted review

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