MoonSleep Beds Reviews 

43
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

The bed looks fantastic. And feels like it was made with love. Very different from everything else out there. A small hiccup through the delivery lead time and delivery process(one man service in... See more

Rated 5 out of 5 stars

Beautiful bed and comfortable mattress.I ordered velvet plush king size bed frame with extra high headboard with diamonds and 3000 spring pockets mattress the bed is so beautiful and the mattress is s... See more

Rated 5 out of 5 stars

I was so pleased with the output of this product. I was a bit sceptical to begin given the lack of showroom but I met up with the owner where the beds were manufactured and he was really lovely and c... See more

Rated 1 out of 5 stars

Ordered my bed in Nov. While putting it together we realised the screw holes are in the wrong place to join the 2 pieces together, also a big scrath in the middle of the mirror & a chip in the corner... See more

Company details

  1. Furniture Manufacturer

Written by the company

We know how difficult is to decide on the right bed for you. You are at the right place, at moonsleepbeds.co.uk you can clearly choose all the options preferred by exploring how much our beds are customisable.


Contact info

3.8

Great

TrustScore 4 out of 5

43 reviews

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3.8

All reviews

(43)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Only a small outfit but that comes with…

Only a small outfit but that comes with brilliant customer service and aftercare you wouldn't get with the big brands. Always loved the bed I purchased from here (2 of them now) and when I had an issue with one of the mirror panels, they came and fixed it for me despite being like 3 year later, came and talked to us with a coffee whilst doing it at the workshop

Brilliant service, coming back for my third bed soon

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Quick and simple or order

Quick and simple or order, variation in products which is why we ordered from Moonsleepbeds . Delivery was within given timeframes and on delivery day we were given a time slot and kept up to date via text. The two delivery guys were friendly, fast, and polite. After having the bed a couple of weeks we can honestly say it’s super comfy and I would definitely recommend

28 January 2025
Unprompted review
Rated 1 out of 5 stars

absolute nightmare

It was a total nightmare buying from Moonsleep: poor quality bed, very poor services, and terrible communication. They treat clients like shit. I wish I never bought from them.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

Bed not delivered

Purchased the bed but it was never delivered. They're refusing to provide a refund.

I've since provided proof to the company but received no response.

1 April 2025
Unprompted review
MoonSleep Beds logo

Reply from MoonSleep Beds

Hye good morning please can you sent us paroof of purchased screenshot I will check and contact with you my record showing you have not perchased any thing form us

Rated 1 out of 5 stars

It was a bad experience with…

It was a bad experience with MoonSleepBeds, as they wanted to use the purchase to spoil my record. The quality of the bed is so poor and nor what i expected, i can never purchase anything from MoonSleepBeds in the future. Bad communication skills as well, they treat customers anyhow. It was a very bad experienced with them.

24 March 2024
Rated 5 out of 5 stars

Mirror bed

Mirror bed , the bed it’s so beautiful and comfortable I love everything about it not complain and I am so happy that I’ve bought it ♥️♥️♥️♥️

10 February 2024
Unprompted review
Rated 1 out of 5 stars

Appalling company

Appalling company. The bed I purchased hasn't been delivered. I've received no response from Moonsleepbeds despite sending a letter before claim. I'm now resolving through the small claims court to get my money back.

27 December 2023
Rated 1 out of 5 stars

Not good at customer care.

Ordered my bed in Nov. While putting it together we realised the screw holes are in the wrong place to join the 2 pieces together, also a big scrath in the middle of the mirror & a chip in the corner.
They said they would someone out to repair and offered £50 for the mirror damage. This was 2 months ago... im still waiting. I have contacted them many times and get continuously fobbed off to another day. They even asked my bank details to send refund & still nothing. Very disappointing after ordering a super king brave mirror bed. Wouldn't recommend.

3 November 2023
Unprompted review
Rated 4 out of 5 stars

My new bed

Every thing went great thanks. Which I went higher with the head board. The only gripe I would say is the guys didn’t take the rubbish ie plastic covering I had to throw it in the bin other then that fine thank you

5 November 2023
Rated 1 out of 5 stars

Bed came very late

Bed came very late , no response after chasing so many time , in the end when it’s came it was damaged and colour of fitting is wrong
Total disappointment

25 October 2023
Rated 5 out of 5 stars

I've ordered my bed with moonsleep

I've ordered my bed with moonsleep. With the height of my room and also the staircase being narrow, they made to measure for me. And they did absolutely fantastic job. Highly recommended

15 September 2023
Unprompted review

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