Monument Studios Reviews 51

Amazing customer service! The files I got weren’t working, and I reached out to them, and they got me working files within the day!

I previously purchased two audio files from Monument studios and I was trying to redownload them, but the link I had was too old (as detailed in their product description!). I messaged them inquiring as to how I could regain access, and no more than a few hours passed before they sent new working links! Made my day! Best wishes, looking forward to future endeavors

They produce very high quality audio content at great prices. Plus they make a donation when you purchase something from them to a charity I support. I recommend.

I was able to get a quick response. It took me a bit to find the space to download all the files, yes there are that many. I’m currently sampling all the music files right now and I can say I am extremely pleased with the quality and diversity. Best Buy I’ve made in prepping my DnD campaign!!!!

I purchased the DM starter bundle while it was on sale. I thought it would be a great buy, but when I went to download the content it told me my access to the files had expired. Customer service contact info is nearly impossible to find and I have yet to get even an automated response. Will update if they ever respond.

Discovered through Instagram ads and my interest was immediately piqued, but the pricing on their bundles put me off. Eventually I settled for their using their Fantasy+ service on a monthly subscription of $4.99 (which is quite fair in my opinion for the library you get for it). The real kicker comes when their whole store went on a 90%+ sale and their 2023 bundle, which was normally $350+ was running for $34.99, so I bought it.

Immediately after checkout I was brought to the download link, which downloaded a singular PDF file named "All-in-one," which was a little off putting just because that's a rather unusual method. Upon opening the PDF, I was shown a separate download link for each of the 4 packages in the bundle, offered in mp3 or WAV formatting, and with each download's total file sizes listed.

With all the file sizes combined (mp3 versions), it rounded out to about 32gb total - an astonishing amount for just music, ambiences, etc.

Overall, products and libraries are incredibly high quality and very impressive, but just make sure to catch them when they have a sale going, as the pricing is on the upper end.

(Update: So I was finally contacted by the seller and was able to get the download codes. The codes all worked and I am very happy with the content. However, I still can't give a perfect rating as I felt that the website and the purchasing process was a bit clunky to use. I would now recommend this product with the advise to pay attention to the emails as originally I was contacted via "hermeticmediamgmt" and not a mounumentstudios address. 2/2/24)

I was given a gift card over the holiday to purchase one of the fantasy bundles. However, after purchasing I never received any download link or email of any kind. Checked my trash and spam folder thinking an email could been missed but nothing. Next I sent a message via Contact Us portal with no reply. Waited a few days and sent another message and no reply. So far this has been a very negative experience and I would not recommend buying from the site as sadly it feels very much like a scam.

Would love to rate it higher but purchased a package from them of multiple albums, and received no links to them online. When I emailed about it, they promptly responded and sent me the links, which was fantastic…..although…..upon downloading, only one of the links worked. When I emailed them back for assistance, they never contacted me again. It’s been weeks now and still no reply, and still no product. Feeling scammed.

Monument Studios has supplied an amazing product at an amazing price.

Not only does it exceed my expectations, their customer service representatives were quick to reply with answers and solutions.

I'll be recommending Monument Studios, as well as looking forward to seeing new products from them!

I have to say the quality of music is amazing. I bought the Fantasy+ suite because my buddies and I play D&D online, and we live in different time zones. I love being able to create and manipulate a playlist to fit the needs of our game. There were a few issues that I ran into, but I sent an email to Monument Studios, and I heard back from them quickly. They assured me that one of the issues I was having they are looking into but that there were other things they had to fix first. I loved that answer, because it showed me this is not a one and done deal, this is a project they are perfecting. The other was a simple work around where I could change different playlist without having to send a new URL every time. I am very impressed with how quickly and clearly, they responded.

Noah and Tyler work hard to create and produce their content. They are willing to go the extra mile to engage with the community and participate in events and offer discounts or even free content when applicable. I don't feel corporate greed or conceit when dealing with Monument Studios.

The Occult Forces pack contains a lot of extraordinary single scene assets. Perfect for any type of media storytelling that can benefit from audio. Extended length atmosphere soundtracks are lacking, but I doubt that was the goal with this pack. Check out the fantasy bundles for those.
Overall, production quality is off the charts. It's a steal for the price.

their fantasy plus product is only barely functional. most custom tracks fail to play after the initial setup, and basic functions like the ability to delete a created playlist are impossible to perform as its not in their UI. very disappointed

Awesome music with many versatile uses! I particularly enjoy the continual expansion of music every month, and I find myself adding more songs to my various playlists for DMing. There is so much value that extends beyond what is purchased initially, and I keep finding myself looking forward to whatever is due to be released the next month.

Excellent product. My group I’m DM’ing for really enjoys the depth these tracks offer. Couldn’t be happier and I look forward to further updates.

I bought Apocalypse and Fantasy Complete. The tracks are amazing perfect for making your own loops for ambience etc. I'm thoroughly enjoying it. I would definitely recommend it.

Amazing sound tracks with a wide variety. Since using it for my game sessions it has added another level of immersion for my players that they love. Amazing costumer service, with updates after purchase.

Great soundtracks for D&D. Quick customer service response.

Very high quality recordings, and an excellent value for the money. Cant wait to see the looks on my players faces at the next DnD session. Keep up the great work!

Bought this for my Dungeons & Dragons campaign. The whole soundtrack is perfect. Fits nicely with my campaign. The ambient sounds and music are well composed, thought out and played beautifully. Couldn't be happier. :)

Stumbled upon the business through Instagram, so glad for it! I purchased the Apocalypse sound pack. Sound Quality is impressively good, really good. I am a heavy Luma Fusion person, and uploading these tracks to the app were a breeze as well, no issues or anything! The sound track quality, in my opinion, seem better than the “storyblocks” offered through the paid service of Luma Fusion. The support team answered my questions in the same day, which is always nice to know support is available when you need it! A++ in my book! Thanks!!!